QuickBooks Q&A
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A banking connection (Santander) has been stuck for 2 days. The update button shows 'updating' but nothing has happened since Monday. It just stays on 'updating'. You can't click the update button to restart the sync, as nothing happens. Yes, I have tried clearing the browser cache and reloading 🙂 How can I break this cycle and get the connection working again?
Hi, I am asking for help with a VAT 'discrepancy' in the ledgers/entries for the company's mobile phone bills. The bills from Vodafone show an element which is 'out of scope' for VAT - it is a slightly different amount each month. They therefore apply VAT to only a proportion of the invoice.However, in QB when VAT at 20% is applied, it obviously assumes this is from the entire bill total; so the VAT accounted for in QB is higher than that charged by Vodafone. Is there a way of changing the VAT amount (not rate) in the ledger? If I change it in the VAT box on the right, it changes the sub-total and the total of the invoice being added, not the figure in the line next to the box, saying "includes VAT @ 20% on 105.17".Many thanks in advance.
Received the below email is morning. No idea who [email address removed] is plus the link triggers Safari security saying there are too many redirects. I have no idea hat the email is regrading so Intuit, if this is genuine you need to do thing much better.
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Before the software change, this option would come up in the 'payroll taxes' section but now it wrongly says there is nothing to submit. The form is due to HMRC tomorrow - help!
Until very recently, there was a graph icon on the bottom and a facility to see income and highest expenses. This seems to have disappeared, along with other bits that I used weekly and it really helped to keep an eye on expenses. Does anyone know if it’s gone permanently, because if it has, I’m cancelling my sub.
Hello, Last tax year my paid invoices showed automatically as income, but they're not showing this tax year. Please can you let me know how I can set it back to automatically update? I look forward to hearing from you, Lisa
Can't do anything in my quickbooks says error occurred while fetching your activity
How to delete an unused - unwanted account from the records/QB online? Chart of Accounts
Hi,I have a littlebit of issue with the bookkeeping, when i do reconcile then QB double count the expenses there every time, So let me explain.There is an expense from my bank card when i purchase an item/part and also an expense for the same item/part when i invoice it for my costumer as "billable expense for client". This also appears in reconcile as an expens (invoice -debtors), and when i get a payment it is there once, so it double counts now the same expense(1, expense from business card and 2, as a charge for the client on the invoice)If i unclick all the invoices at reconcile then its perfect "difference is 0) but if i tick any invoice as well then the difference is well over 0, It must be some silly thing i recon but i cant figure it out. If anyone would have an idea please share it.It looks like the category i have on the invoice "billable expense for client" is getting counted as a different expense but also other "service" or "maintenance" as well, like these categories are
I have a client in Germany and I have onboarded the client file into QB online UK because my office is UK based I am afraid in Germany there is only one software used for filing tax return etc: DATEV. https://www.datev.com/about-datev. And I need to upload QB data into DATEV
Can I speak to a human?
We have recently migrated from Quickbooks Dekstop payroll to Quickbooks Online Payroll advanced edition. Our employees earn the same amount of salary every month. But I have been unable to set the monthly salary as a Primary pay category if it is fixed. So in pay categories I have tried to set it to be paid annually or monthly, instead of fixed. In both cases, when I run payroll, the system will show an hourly rate of pay and the number of hours in the month. It uses the hourly rate of pay and number of hours to calculate the salary for that month. Since the number of hours differ per month, because of the day count per month, the monthly salary shown on the payslip differs too.Question: How can I set the monthly salary to be fixed every month throughout the year? (Except when a pay rise occurs, in which case the following monthly salaries will be increased to a new fixed amount) Ideally I don't want the system to attempt to use hourly pay. We don't use QBO timesheets, so hourly r
I am having a lot of trouble reconciling customer and supplier account balances in Quickbooks with other systems that some of my clients use. As a for instance, one of my clients runs a nursery and issues invoices to parents every month. However, parents rarely pay the invoiced amount and will often pay whatever they can afford - in some instances, they will even over-pay at certain times of the year to build up credit they can use at other times of the year (so I have deferred income). The Quickbooks method of showing invoices and payments in a customer account is not very helpful in a situation like this because it is forcing my client to try and create matches between payments and invoices when really they don't exist - reconciling accounts then becomes an absolute nightmare because you cant actually see the payments received on the account screen (what you see is the matches created). Surely it would be easier if there was an option to essentially treat an account as a box in such
I have changed a sum of GBP for USD - the bank took pounds from our Sterling bank account and put the dollars in the USD bank account.............the exchange rate they gave me was quoted to 4 decimal digits in the "normal" fashion (ie £1 = $1.nnnn). Using the inverse rate (as Quickbooks does) gives me too many digits to enter into a transaction and the amount at one end is incorrect. Since this is never going to reconcile with the bank statement, how do I account for the few pennies, or cents, difference? I cannot put another line on a transfer transaction and write it off to exchange differences.This happens quite often in exchange transactions and credit card purchases - I make a lot of currency deals.
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