QuickBooks Q&A
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How do I correct the accounts receivable balance on the balance sheet which does not agree with the real number. Im using QB Pro 2018
I'm new to Quickbooks and a number of tax accounts - WET, Luxury Car Tax, FBT - have been added by default. How do I remove these from my chart of accounts? Attempting to inactivate them returns an error message - "You cannot change or delete this account as it is used by the system to track tax amounts.". However none of these are ticked in my tax settings and are irrelevant for my company, so why can I not delete them instead of having them clutter up my chart of accounts? This is not a problem I have had in MYOB or Xero.
Hello,Could you please clarify what I need to do after completing all the steps to prepare for STP Phase 2, to then start lodging pay runs and reporting Phase 2 information.At the bottom of all the instructions is this paragraph:Once you've set up your payroll and before you begin lodging pay events under STP Phase 2, please ensure you have created and lodged an Update Event so the ATO can validate the data that will be transitioned over to STP Phase 2.How does the software transition from Phase 1 to Phase 2? Once the ATO accepts the Updated Event, is it done automatically, so the next Pay Run is lodged with Phase 2 information? Or do I need to tick something during the next Pay Run? I have received a letter from ATO that I am still reporting pay events using Phase 1. So I am unsure how to make the transition.
its a trucking Business so invoice is the income and the bill we need to pay is hire gst10% so i cant do out of scope
I have income under both 'Salary/Wages' and 'Closely Held Employee' types and can not figure out what pay runs allocated the income.
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I have a new bank account with an overdraft, could you please provide info how to create the account and how to enter the balance of the overdraft.Kind Regards Chris
My son said he tried to email an invoice on his phone and it came up with the books are closed error. I checked in QuickBooks online and the closing date is set as the end of the current financial year. I also looked at a list of his invoices which had last 12 months selected for viewing, but when I changed that to year to date not all of the current year’s invoices were listed. Dates on invoices looked correct to format selected. Any suggestions as to why this is happening?
"salary and wages" is already included in "wages and expenses" so expenses is over by $214796
How do I set up this item, so it would show up on employee's Summary
Hi, I've just started using QB payroll in this financial year so very new to it all. I've found the following link about setting up the payroll chart of accounts but wanted to double check if this is how I should set them up. https://quickbooks.intuit.com/learn-support/en-au/set-up-payroll/quickbooks-payroll-chart-of-accounts/01/370848 If I set up the chart of accounts how it is listed on the link will I then be able to just match my transactions in my banking? I want to be able to match them the same way that BAS & IAS payments show up on banking feeds. Is this possible?
I have received an insurance settlement on a insured business asset. I am GST registered. I have created a sales invoice to record the payout sum but how/where do I record the ITC component that is withheld from insurer and is claimed at BAS time?
Hi,I have followed all of the guidelines for reporting to STP2 back in Feb 2022. I have recently received advice from the ATO stating that my clients "have not yet started STP2 reporting" and that they all "Requires Attention". I don't understand what else I need to do to be reporting correctly to the ATO. Is there anyway to know why the ATO isn't acknowledging the transition to STP2 and where the anomaly might be.
How can I tell if a client is now using STP Phase 2?1. There doesn't seem to be anywhere that I can see in the system that shows us what phase they are in.2. Also in the review pay category section all categories except what looks to be ordinary hours has a category. Ordinary hours seems to just say "default" there is no explanation of this anywhere in your notes or tutorials that it would just say default I was under the impression with the ATO that there should be a category that says Wages & Salaries. Can I have confirmation that this is what your "default" category is for this pay category.3.Upon resignation now a reason will need to be entered. I can see where this has to be done. Have put in a reason and saved it. With a message it has been saved but when you go back into the client. There is no acknowledgement of this and still only shows the termination date. This could lead to clients thinking they haven't done it and continually doing it or not doing it at all as there is
I switched my account from desktop to online, opting for the Essentials (which at the time was $25/month). I use quickbooks only for invoicing so I didn't pay attention to the extra bells and whistles. Today I go to invoice and get a message that my Advanced trial has ended. What trial???? I signed up and having been paying for the Essentials. Turns out my desktop data was transferred to this Advanced trial rather than my Essentials account, and I had been unknowingly working in that. So, I call and the guy tells me to cancel my Essentials account, pay for an Advanced account and then quickly downgrade that so I can keep all my recent data and my credit card (which was charged yesterday for my Essentials account) won't be charged for the Advanced account. I just looked at my credit card statement and there's a charge for $180!!!! This is bait and switch and judging from the comments you are doing this crap to a lot of people.
employees tab has not active
I have a lot of items that I sell in a kit form, so I sell a kit and I reduce items that make up the kit and increase the kit item. I understand that the "difference" goes into inventory shinkage. All good. I want to know the values in $$ that are being adjusted. When you are making the adjustment it gives you the product name SKU etc, but not the value. When I look at the inventory shrinkage report, it does not give you the SKU or product name that you have just adjusted but gives you the value. So how can I check the values of the adjustments to see if it is correct or way out. Thanks, Tim
I have tried using the app, Firefox, Google Chrome and Safari and when I click on “Employees” tab I get a blank screen.
I entered 2 different accounts want to delete one
Test
I need to add a Standard User to access Pay Run. Our Subscription allow us to 5 Users. Why the 5th Standard User can't access Pay Run?
An employee has raised an issue with the 'Bank payments' section on the payslip. It currently states underneath this secion 'cash/cheque', when we actually pay staff via BACS Transfer. This particular employee is going through a mortgage process and the bank has queried this and would like further proof that they do infact get paid via BACS Transfer. Please can someone advise how I change this to show the correct way the employee is paid their salary?
