QuickBooks Q&A
Recently active
I received an email with the comment 'paycheque sync error' ?
Please provide step by step details with screenshots.
When I try to download the subscription invoice, the page displays the following information.:
Hello,I am starting a new project: re-recording all the transactions from a few past years into a new QB account.Shall I implement first the new chart of accounts or import all the transactions and change the chart after?
We filed GST/HST return for May 2023 in Canada as per QB. QB over calculated GST / HST on some Invoices and we ended up making over payment to CRA. QB has now created an GST Exception report and adjusted this amount in June 2023. Does anyone know why QB has messed up on GST and then prepared the GST Exception report. We didn't change any taxes in the Invoices. The amount of GST collected in Line 103 for June 2023 has been reduced by QB to adjust the overpayment made in May 2023. We can file this report for June 2023 and adjust the overpayment made in May 2023 but how do we notify CRA for the reason and the details of the error in May 2023 and the adjustment in June 2023. We will appreciate if anyone can help us with this filing and adjustments. Thanks in Advance.
I'm trying to file my December 31, 2019 (last year) gst/hst return, but the sale tax area only gives me the option to file for 2020. When I first started using qbo, i had the various fiscal years available to file. How do I get the 2019 tax year showing as unfiled? QBO shows the next to file is 2020.
Original commenter did not share additional details
Good Morning, Last week we did the 2023 update for QB Desktop Enterprise. I am adding a new employee today and I noticed that our Provincial TD1 is now populating at the wrong default amount for Manitoba. As per the CRA the TD1 2023 amount for Manitoba is $15,000QB has changed all of our Manitoba employees to $19,145.00Do I have to manually change 1 employee at a time to to the correct amount or is there a QB Fix for this issue already?
How to fix Paycheque sync error
I went to do payroll today and I received a warning message saying "You have 11 days left to use your QuickBooks Desktop payroll subscription." We are up to date with our monthly payments. Does anyone know why?
I paid an insurance bill with a credit card. The supplier overcharged me and then sent me a cheque for the refund.The cheque shows up in the bank feed, but now I have transactions in two different bank accounts for one bill.I'm wondering how to enter this properly as a bill payment and refundDo I use supplier credit? Thanks!
Hello! I am supporting a customer whose ADVANCE payments are not going over to their QB Desktop 2023. She is exporting an .iif file where the mapping, codes ADVANCE payments with the word 'CHECK'. This name does not seem to be working for QBD 2023. We are trying to find out what is the new word or 'VALUE' that QBD 2023 will identify and accept as VALID. - Thank you.
Uploading
I noticed some inventory items say we have qty in the inventory list, but when looking you cannot find them anywheres. Not listed in any bin locations. I traced the problematic items to an old inventory transer. On the quickreport of an item, only one part of the inventory transfer is complete (usually when a transfer is done, it shows as two lines). Some items on this old inventory transfer worked fine. How do I fix these problematic items? It's showing we have stock we don't have. QB Enterprise 23.0 with advanced inventory.
How do i add an additional email for QBO subscription invoices
ie: the transactions were brought in from Jan 1, 2023 forward but I need November and December 2022 downloaded
I know 'how' to set up the rates and group, but want to know before I start if the application to the account can be back-dated
I'm very new to this so all help is appreciated!