QuickBooks Q&A

I processed a cheque to pay the payroll liabilities, however no forms were provided in time. I ended up paying this online at my bank. How do I change the transaction in Quickbooks to reflect this change?

Hello, I did a payment on QB desktop  this year in May for $1300 but the real amount was $50. How can this be fixed? Like just updating the payment for $50 and don't carry this mistake all year. It's as simple as that. Change the $1300 to $50. This happened on May and now we are July. So when I ask for a report, this error is fixed and don't have the unbalance that I have right now when doing reconciliation 

Something's not quite rightCheck your account details before you continue. You may need to select a different type of account for your transaction.

A lot of my customers, invoices, and sales receipts are not showing up in the iPhone app. When I go to Quickbooks online, they are there.

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They are shown on the desktop

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I need it for inputting receipts to help my accountant when calculating my taxes. I do not need the bank upload functions. However, after the sunset, can I still activate a newly purchased quickbook desktop 2020?

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So I'm issuing an ROE for a staff member that was paid out their vacation each pay period and noticed that Quickbooks did not include the vacation in the gross pay in box 15B or 15C. So I went to do it manually in the system but quickbooks doesn't even allow you to do that as it doesn't allow you to change those amounts since it pulls them from the system.Is there a setting I don't have on or something where it's not including the vacation pay each pay period.Because I will not only need to manually calculate the correct gross pay for each box but also manually enter the ROE into ROE web since I won't be able to efile directly from quickbooks since the numbers wont match.Does anyone know what i'm doing wrong if anything?

I've been adding transactions through the bank feed. They are all in the books/in the reconciliation module. However, the transactions recently added through the bank feed are not in the 'categorized' tab in the bank feed. I see transactions from 2020/2021, but nothing from 2022-2024. Any ideas?

I am changing bank accounts and currently have the old and the new, want to change to the new account and I cannot find this pay edit pencil drop down the help is telling me

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Hi all,The company I work for owes $ to the government. The CRA has sent letters to a few of our regular customers stating that they are to pay them 30% of anything owed to us.How in the world do I record this (QBO) when we receive the payment that is 30% less than original invoice?Do I receive full payment and then create a JE showing the 30% going to the federal taxes account?Will our accountants hate me at year-end for doing it this way?Please explain like I'm 5 years old - this is all new to me.Thanks in advance! 

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Hello,I went to go process payroll like normal last night for our only two employees and was greeted with the following message: "employee profiles need your attention before you can pay them". Whenever I go to the Payroll to see what information might be missing, nothing is showing up as flagged. Prior to this week it was working fine and I have made no changes. I tried reaching out to chat support but it is also currently not working. I have tried logging on multiple browsers and devices and the issue still persists. Any help is appreciated. Thanks.

Tax calculations are not working when trying to submit an expense so therefore it won’t save the actual expense

Quickbooks automatic update is not downloading new tax tables, still have old ones that expired June 20, 2024.Have tried a dozen times and support is non existent!  Have clicked on 'contact us' a dozen times, keep looping back to the non support pages.  Wasted a full hour trying to get help.  Totally ridiculous.Barbara QuigleyOrillia Native Womens Group [email address removed]

In our QBO Accountant, the "Standard no access with account management" level of access for ALL of our users is greyed out. Do you know how to use this access level? A user that I gave this level of access a while ago still has this, but I cannot replicate this for other users, even though I see this option in the dropdown.Thank you in advance.