Reports and accounting
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Hi! I can not seem to figure out a tricky quickbooks situation. Our customer paid by credit card which was charged back 12/17/25. Invoice was for $239.00 and QB added a $10.00 fee-So Dec statement when reconciling in QB is off by -$249.00- Customer FINALLY paid with a bank check and it was deposited on 3/31/25-except they gave us $300.00 and told us keep extra. I have never had a situation like this -not sure how to handle so statements reconcile
So many reports I cannot find this.
I need a report that gives me the gross profit of specific products that are in inventory, on cash basis, and by sales rep so I can pay out commissions. I found a report that is very close but its doing it on accrual basis which is an issue because a solid 80% of our business is in-house financing. I'd like to be able to pay my sales rep by those items they sold, but we were actually paid for during a set period of time The report I found is Sales by Product/Service Summary, and filter to sales rep. Its giving me the data I need however its on accrual, when I switch it to cash basis it removes the columns for COGS.
need a phone number to costumer service
When I run a P&L it shows only charges that have been invoiced or entered as Statement Charges, and therefore misses any income that is received without being first charged. How can I adjust what income the report looks for?
I filled out thePayment Card Industry (PCI)Data Security StandardSelf-Assessment Questionnaire Aand Attestation of ComplianceWhere do I submit this to Quickbooks?
We have recently switched form QB Enterprise to QBO Advanced. In Enterprise there is a report called Inventory Stock Status that had a column for Qty on Hand and a column for On Sales Order resulting in a third column Quantity Available. Does such a report exist in QBO? I have not been able to find a report that takes into account units that are on a Sales Order. Do I need to customize an existing report ?
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I have been sending statements the same way every month for over 15 years. Today when I go to select customer for preferred send method of email - as I always do, I get an error message that says "Quickbooks encountered errors while attempting to create a statement. This may be because of selecting too many customer. Try reducing the number of of customers selected (Max of 4500) and create statements. The number of statements that I am trying to is WAY less than that. After over an hour on chat with "help" (or lack thereof. Is that is it is a valid warning and I should know who has a balance before generating statements. They suggest that I select customers manually. Any of you that send out numerous statements know that is not a viable option. I would have to check who has a balance, and has a preferred send method of emailing versus mailing, then scroll through the customer list in the create statement list and choose the ones to
How can i print my customers according to their customer types
When we try to review or match a receipt about half the time we get the following error: The uploaded filename or file extension is invalid. Supplied Content Type: File Content Type:application/pdf Does anyone why this is happening? Thank you!
Our annual QB credit card processing fees are way too high. We would like the fee to be added to the QB payments page when the customer pays via credit or debit card. Two years ago, QB said it's not possible. HOPING it can now do it?? When the client goes to the credit/debit card payment page, there should be a little box confirming the addition of QB's processing fee. (We do NOT want to raise our prices. We just need to offset the processing fees QB is charging us.) If QB can't do it, is anyone using an outside vendor for payments that allows the processing fee to be passed on to the customer? Thanks in advance.
A recurring issue has been identified in the "Journal Entry" module of QuickBooks, which allows users to record accounting transactions through entries with unique identifiers. Issue Description:When multiple users access the module simultaneously to create a new journal entry, the system assigns the same journal number (ID) to each of these sessions. This number is automatically generated as soon as the entry form is opened, even before any data is completed or saved.As a result, when users attempt to save the journal entry, an error occurs indicating that the journal number has already been used. Users are then forced to manually change the assigned number, causing confusion, delays, and potential inconsistencies in the accounting sequence. Inquiry:We would appreciate it if you could let us know whether this behavior is currently being reviewed by the development team and, if so, whether there is an estimated release date for an update that will address this issue. Sugges
Good morning! I am looking a report that provides the name that is printed on the check. Sometimes the "PRINT NAME ON CHECK AS" is different than the vendor name. I have not been able to locate a report option that provides this. Thank you in advance!
I have more than 10 business checking accounts and credit card links to my quick book accounts. I would like to export the transaction list for all of my accounts linked for last year. Is there a way to do it? ThanksMatt
I want to generate a time report and show all of the notes taken for each time entry. I made a report, but it only shows the first few words of the notes. I want to see what was worked on during each period of time and have a complete description of the work. How do I do this?
I have an account with you as an LLC, but this year I registered a Corporation INC and have already closed the LLC. The question is, can I continue using the same account by simply adding the new information (EIN, W9 for INC)?
How can I get employee checks to stop showing up under "uncategorized" on my vendor expense summary report? Our business uses a payroll service but every so often our owner will write checks directly to employees. I have them listed within QB as employees. Each check is categorized under the "Salaries & Wages" account. So why would they be showing under the Vendor expenses report? Is there something I can do to correct this?
When doing an invoice the totals are not showing up on the bottom of the invoice where it normally is. Whats happening to the software?
I'm trying to reconcile a Line of Credit. When I pay down the LOC, the money is transferred from one bank to the one holding the LOC. When the payment leaves the first bank, it's recorded as a Transfer in Quickbooks. When it's applied to the LOC, the principal and interest are split at the receiving bank (LOC). I can't reconcile my LOC i because the payments I made aren't split between principal and interest - they are just considered a "transfer" in quickbooks. How do I split the transfer to account for the balance difference when I reconcile? Unfortunately, I'm not well versed in using Journal entries.
I issue invoices to clients, who mostly pay by check. When I deposit those, I match to the invoice; all good.A few clients occasionally pay via the direct bank transfer option available via intuit. This (as you would expect) marks the invoice as paid automatically. However, the bank deposit still is captured in 'banking', but when I go to match it to the invoice, it is no longer available (already being paid), so I'm left with an 'External Deposit INTUIT' floating in my banking statement with no way to reconcile/record it.
