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It appears that inputting a negative line on a supplier bill sometimes works and sometimes not. When it doesn't I get an 'outside range' message as soon as I've input the minus sign to the value on the line. I need to be able to code negative values on supplier bills and can't understand why it doesn't work all the time.Any help would be greatly appreciated👍Any ideas please? Thank you
Hi all.Still getting to grips in my first few weeks of QBO I'm wondering how best to account for utility type expenditure through accounts payable in QBO please.The type of arrangement where monthly fixed direct debits are paid to the supplier who then sends a VAT invoice quarterly for example.The supplier account could therefore be in debit or credit at any point in time. Thank youDave
Using QBO Essentials.Problem apparent on all transaction entry screens - can't be sure when the change occurred. Tested on two different PCs using Google Chrome (with/without Incognito Mode) as well as MS Edge (with/without InPrivate Mode) ... so I know it is not a one-off & is not related to cookies/cache. Unless I've recently had a stroke & have imagined this, I am sure the previous (correct) operation was this...New Bill / Expense / Invoice / Cheque - the top left box (Supplier / Customer / Payee) was already active, i.e. the cursor was in there ready to type the name. Recent (wrong) operation is now...New Bill / Expense / Invoice / Cheque - the top left box (Supplier / Customer / Payee) is not active, i.e. the box must be clicked before entering the name. If memory serves this is an HTML focus or autofocus attribute.Why would this have been removed?It makes no sense! Please re-instate the previous operation. From a data-entry / productivity po
The invoice is over 1 year old it generates each month, it has been paid. I t has been marked as paid, it has been deleted. I have no idea how to stop it
I just linked my first account to QuickBooks Online and just finished going through ALL of my transactions when I realized that I was missing 2 months of transactions. I tried to download a .csv and a .qbo file from my bank of the older transactions but both times it gives me the same error. "Sorry, an unexpected error has occurred. Please try again." It doesn't give me any clues as to how to fix the error. Any help?
Hi,I have a customer that continues to send bank payments with no references to invoice and also differing amounts. How can I allocate this to the customers account so that it shows the balance on the account and statement?
Why are my transactions for review in Quickbooks Desktop ( ipad & iphone) showing as Apple (when paying with an Apple product) and not the NAMED organisation I made payment to? Tried to upload .png screenshot but saying not compatible?
I USE QUICKBOOKS 2020 PREMIER, WHEN I POST A PAYMENT TRANSACTION FOR A CUSTOMER BY USING JENERAL JOURNAL ENTRY I CREDIT THE ACCOUNT RECEVABLE AND DEBIT THE CASH AS A PAYMENT AGAINTS THE FIRST ENTRY ( DEBIT THE ACCOUNT RECEVABLE AND CREDIT THE INCOME ) UNTIL NOW EVERYTHING IS OK and balance in customer center is 0 BUT LATER I WANTED TO USE THE (INVOICE and receive the payment method ) TO POST PURCHASE TRANSACTION FOR THE SAME CUSTOMER insted of general journal entry BUT IT SHOWS THAT THE CUSTOMER HAS a previous CREDIT when i want to receive payment AS QUICKBOOKS DID NOT UNDERSTASND THAT THE CUSTOMER PAID AGAINST HIS OUTSTANDING BALANCE when it was recording IN JOURNAL ENTRY so i should chose between invoice or general journal as a posting method to avoid this confusion?
does anyone have any advice on how to record repayments on a MCA loan (Merchant Cash Advance)??Every card payment is now subject to a percentage deduction before it hits our bank account.therefore, If I record the full sale value, and then record the fee portion as an expense to the loan account the bank won't reconcile.The other option is to record the full value of the sale, then minus 'sales' in the receipt to the appropriate value so the bank will match the depoist and then a journal entry which debits sales and credits the loan account, but them I'm sure dedicting sales twice!? Any pointers welcome..Thanks.
Hello, New to quickbooks from Sage. How do you dispute a purchase invoice? In Sage it has a function to dispute the invoice but I cant see how to do this in quickbooks.
I have logged in to find all my data has gone
Our invoices are generated with the correct invoice values. Shortly afterwards, a random selection are being changed to zero, showing that nothing is owed by the customer. This is being done automatically by QB and we have no idea why. It is a major problem which is with QB escalation team but I need an urgent answer as it seems to be happening more and more each day.
Everytime I receive a payment via the customer page, after saving it does not return the that particular customer home page it navigates to the very first customer I received a payment for on that day, I do this many times a day and having to pull up customer page twice instead of once is becoming frustrating.(I have cleared Cache / Cookies and this has ot resolved it)
I need to correct an entry's class. I thought I might have to do a journal entry but I see no class on a journal entry. Any ideas? Thanks!
we couldn't save any invoice. please call me on xxxxxxxxxxx
when we try to save an invoice it is not saving and there is a message coming up with error and contact customer support
