Account Management
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Hi, I recently started a business and wanted to use your software. I made an account on quick books online via my pc, and I was going to get the essential plan but I got side tracked. Later I installed quick books accounting on my phone thinking it was the same thing and started the trial, went to use the pc and checked the account on there, it said I was on the starting package. I wanted to switch over to the essential package but it wouldn't let me saying I was on Google billing. I looked all over the web page account settings, quickbooks account settings, billing and subscriptions and I found no option to change it. It just says "looks like you're on Google billing". I checked Google play store AND the Google play website and I did not have any active subscription or trial on any. I want to use this on my pc and I can not switch the plan, or billing, or anything.
I just downloaded and paid for a subscription to quickbooks desktop pro then realized it doesn't work on Mac so I immediately cancelled my subscription. I just want to make sure I won't be charged for the first billing period. Can someone help with this?
Hi, need some help, called the support center but they have no idea how to assist me. Have this error in my Dataswitcher:Error after conversion, differences found in DS postcheckWhat does it mean? Does it have an impact on my conversion from Acomba to QBO? See attachment Thanks.
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I started with easy start for a free month and I am trying to upgrade to essential and pay for it but on my App Store subscription it is only letting me choose easy start. How do I upgrade. ?
My Email:-xxxxxxxxxxx@xxxxx.xxxCompany Email:-xxxxxxxxxxxxxxxxxx@xxxxx.xxxContact Number:-xxxxxxxxxx
Please solve the problem asap
i found one reference to this question. tried the stuff it said. run the file from the c-drive, didn't work. delete the entitlement file, could not find it or I don't have one
What is the process to delete or remove entries left after account reconciliation in Quick Books Desktop. They are bank transfers, journal entries, etc. that are months old.
We have tried waiting an hour or more, I have tried making him inactive but it still comes up locked out.
I am a primary admin, but I am coming in through the accountant portal and I cannot find the link for spreadhseet sync anywhere
Hi. My company has set up inventory items and mention zero sales price and zero purchase price. This has affect my cost of goods sold. How can I solve this problem?
I set up email forwarding a few months ago and tested it. It worked perfectly. Now when I try to use the same function I get an email from Intuit that my email forwarding is not set up and takes me to QB online to set it up. But I don't use QB online I use QB self-employed. I chatted with support, no help there, the representative said "It's a problem with your email provider" which is just stupid. I didn't find a phone number for technical support. How do I fix the problem?
I was charged Monthly payment even though it was a free month of trail. Please advise
Paid my subscription on google play . Says in quickbooks I'm good till may 17 .but when I try in invoice someone says subscription is expired
Hi.. how can I connect my Work ID in QBO..currently its updated with my Personal ID and I am not able to receive QBO invitation on my work ID.
