Banking
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An employee has opted out of the workplace pension scheme after auto enrolment. I have ticked the allow refund in the pension settings (Advanced payroll) but it does not appear to be refunding the amounts paid
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I have a client, a charity which runs some events, which is moving to QuickBooks Online. For events, they run a bar with stocks of beer (sold in pints and halves) and wine sold in glasses (small and medium) and bottles, also spirits. Is there any chance that creating these products in Quickbooks online as stock items will provide any useful information?
Hi Hoping someone can help me.I'm trying to connect my bank account to the QB self employed app and Internet account for the 1st time.The first time I did get as far as putting in my password but I got it wrong. It took me back to the login screen where I could enter my bank customer number but now it says the following after I've entered it... "Looks like you didn’t complete the connection with Royal Bank of Scotland (UK).We'll take you to your site now to reconnect your account. Then we'll return you here and get everything back on track. (571)" It then takes me back to enter my customer number then gives the same message again.I've tried through the app n the net and only ever get my customer number in then it just gives me the above message. Going round in circles. I'd like to get this set up today as I'm starting my business from this week.Help!!😊 thanks
Hi all, I have marked invoices as paid and then categorised income from banking which in turn duplicates my income. My questions are: 1. Can I just locate the banking deposits and delete them 2. If I delete them, will a vat adjustment automatically occur as I have over paid vat for previous 2 quarters. Thank you
How do I post a deposit receipt onto a customer ledger. All of the options I can see when posting these receipts from open banking either want to match to a sales invoice (not entered yet) or post straight to the P&L/VAT control?
Hi new to QB.. If I link my personal Bank Account to QB, can I simply pick out the transactions which have been made from the downloaded list and disregard the others. We often pay for items this way and it used to be classed as paying by cash (petty cash I guess?) Thanks
Hi everyone, very new to Quickboooks but have already come accross a small problem which I can't find a solution to. When I have matched a sale to an invoice, the system categorises it incorrectly, so if I undo the action of matching and then categorise it correctly, the system doesn't match the transaction to the invoice :( what am I doing wrong? Thanks in advance
For example my description contains 'Gourmet Burger Kitchen' and Quickbooks replaces that with 'Burger King'. And it dumps all the other info (address etc) that I had in that field.
My POS software is sending sales into undeposited while at also creating an invoice. My bank feed is also downloading the same transaction. When researching quickbooks says I don’t need the undeposited funds, what do I do with it then, can I stop it going there.
Need help connecting my bank my bank was connected I deleted by accident and cannot reconnect
Hi I'm new to Quickbooks & clearly not understanding parts of the reconciling process in the software. I've been reviewing the bookkeeper's processing & she incorrectly captured some bank payments as expense payments, instead of bill payments. I voided the expense but now it appears as a difference on the bank recon. If I put it back in, then there are two items for the same value on the bank account. How do I correct this on Quickbooks? Thanks Jenni
Hi all, I have a bit of a scenario with bank feeds which I want to confirm and get right. I was supposed to link our bank account to Quickbooks effective 1st April 2022, however this has caused some issues. Upon liaising with QuickBooks support, I was advised to disconnect the accounts and upload transactions from 1st April 2022 via a CSV file which is what I have done to keep on top of transactions. I have further been advised to link the bank account on 1st May 2022 and use the live feed then. My question is as follows: 1. Transactions for April have been uploaded via CSV and appear as my QB Bank balance. If I am going to link the account from 1st May, the opening balance journal will include the balance of April transactions therefore potentially double counting my opening balance for the QB Bank balance? Please correct me if I am wrong. If there is a way around this, will I have to post a journal to reverse the April transactions i.e. reduce my QB 
Hi need some help. When I see a deposit On my bank account linked to Quickbooks I exclude it and them go to the invoice with the same value and mark it as payment received. And I doing it right. I am worried that if I receive the payment on the invoice and also mark the income on the banking transaction as a payment then it will put it in twice ?
Hi there, I have signed up to QBSE today and have connected 2 bank accounts from the same bank and my PayPal account to my QBST account. My PayPal transactions are showing fine, however, no bank account transactions are showing even though there have been some. I seem to have linked the accounts fine and they show in my settings, just nothing on the transactions tab. Any help would be appreciated. Thanks
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the way the list is presented is quite confusing and dont want to make it worse, any advice appreciated