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We are seeing account transfers and payments with "XXXX" instead of the last 4 of the bank account like it used to show on Quickbooks Online for our bank transactions from Chase. Any idea how to fix this?
Good morning! I am having an issue with bank transactions not coming through for a handful of accounts. Most work as expected but six (6 of 15) will not update and bring in current transactions. All accounts use the same credentials and are at the same bank. All are checking and were loading up until the 2nd and they all stopped. I unlinked and relinked but now I am stuck with 6 accounts that will not feed transactions into QBO. Looking for suggestions on a fix... Thanks in advance!
in QuickBooks, how can customers directly input their credit card information for payment through the payment link on the invoice
Green dot says payment “declined” by our QuickBooks checking account debit card for unknown error. Green dot said a week ago they would escalate but a call back today show they did not. Where is my payment?
This account shouldn't be connected to online services at all. I need to change it. How?
quick book payment does not take my bermuda address
Hi, I never signed up or intentionally clicked on anything to add QB checking account. How do I get rid of it? Did it add it b/c a client paid on an invoice? I set up our bank account to take those funds, so I'm very confused about why it showed up and why there is money in that account. Not sure if it's in our regular bank account? Thanks..
I have done 01/2023 and 02/2023 reconciliation. my 12/22 reconciliation was fine. now i found an error in my january 2023 accounting the i decide to redo the rec for 02/2023 and 01/2023. when i undo the Recs. then my 12/22 Rec is out of balance and i have not idea why undoing 01/2023 and 02/2023 will affect my 12/2022???
I have pending authorization holds from paying at the pump at a gas station from June that I haven’t received the money back from.
Using bank feeds and matching on Pro 2022 Desktop version: More than half of the bills I enter into QB, I cannot match to existing transactions in bank feeds. If I delete the bill and repay it, then it shows up. I have one today that still isn't showing up even after doing that. It seems pointless to enter and pay bills if they won't automatically match in my bank feeds and I have to remove them and do it over when they come in. What am I doing wrong (nothing I presume) or how can I prevent this from happening and just have them show when I am trying to match? (I have checked "show all") Also, how do I get rid of old transactions in the match to existing transactions? There is stuff from 2022 that has already been cleared. Thank you!
I deleted 3 transactions after they were reconciled. My balance is now off. I watched instructions for how to fix, to re create the transaction and then reconcile it in the register. I have done that but it is not fixing my beginning balance to match my most current statement. Any ideas?Thank you
I mobile deposit the check last friday?
We recently purchased a company vehicle and financed the purchase:Vehicle purchase price: 175,000Funding provided (loan amount): 175,000Finance charge: 34,034 (If loan is paid off early the entire amount of the finance charge is due)Origination Fee due at commencement: 595.00 (Included with first payment of 5,572)Total Payment amount: 209,629Term: 42 monthsFixed monthly payment: 4,977 per monthIn addition, we paid non-refundable 17,500 advance (origination fee)My initial thought was to set up a secondary liability for the finance charge and expense it monthly. However, I cannot post the initial amount as cost of asset if it's a cost of loan, but neither can I expense the entire amount upfront, since it is payable over 42 months and has to be reflected on the balance sheet. Question is how do I set up this purchase and financing in QBO?Your help is appreciated.
which version of quickbooks online allows the user to unreconcile a bank rec?
Suddenly cannot download from American Express using Bank Feeds. Worked a month ago. I go to Bank Feeds, choose my Amex feed and it comes up but no transactions load. I attempted to reconnect the account, QB won't allow it. Says account already connected. Try to deactivate Bank Feed in order to set up connection again. From Chart of Accounts, find Amex account. Edit account. Bank Feeds. Deactivate. Save. One of two things occur. Lightning bolt on account remains, indicating it is still active. Or, I get an unrecoverable error message from QB and the application shuts down. Re launch application. Look at Chart of Accounts and it is still showing an active Bank Feed connection for Amex. Go to Bank Feeds to try again and Amex is not available in Bank Feeds. Help!
