Banking
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Yesterday I called QBs and Eddie helped me reconcile my bank statement against QBs. It was off a penny. Did the journal entry for a penny and everything was great according to QBs program. Finished reconciling and the bank amount is correct and the QBs amount is off. QBs doesn't appear to be updating after I reconcile. Again the reconcile worked fine. The amount on the dashboard is wrong. Anyone else understand. I have provided feedback and the CSR was confused too. Figured I would try here haven't heard back from QBs and it's still wrong in QBs. He had helped me with a strange wire reversal which I wanted to make sure I did correctly. Shouldn't the amount which did reconcile in the back end reflect that on the dashboard? Under banking? Thank you.
Technical support advised that my database was corrupt. Reconciling my year end there was not problem - seems if it was a db problem, other things would be broken...which they aren't. Asked to be transferred to another tech as an option but was hung up on.
Im new at this. I guess I put a transaction into my register as a deposit, but its supposed to be a debit. How do I change it? Or delete it completely?
This happened after I stepped away for a few minutes and when I came back register was frozen and then everything was screwed up. How do I get back to today on my first page as its done for years?
how to add a bank account to transfer quickbooks cash?
I am doing a bank reconciliation and am finding that some of the entries in QB does not have a bank clearing date which is making the reconciliation out by those amounts. Can someone explain why this is happening and also how I can rectify it?
I've downloaded and am reviewing transactions from my bank. However, when I need to "Add More Details" to a deposit, I cannot select an open invoice to match it to. I can see the list of all open invoices, but I can't select one. I've used QB Desktop for 8 years and have never run into this problem.
