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For years I have been able to send forms as email attachments through Thunderbird where the email appears in the sent folder and can be archived. Suddenly QB is bringing up its own email drafting window and doesn't send the sent email to Thunderbird for storage. I've tried Exit>Preferences>Send Forms but it makes no difference. I'm not sure why this change happened and I don't seem to be able to reverse it. Anyone have any suggestions how I can get back to how we always did this task?
Hi, How do we edit the text in the Customer Statement? It has a header on there which doenst make any form of sense and we need it updated.'TOTAL DUE ENCLOSED'Should say 'TOTAL BALANCE DUE' ??? Can you please update the template urgently or allow us to do this?Thanks,
Hi all, a very quick simple question. I want to add our domain name registration to QuickBooks and I believe it is an expense rather than a bill as it's been paid for, however, I am unsure what category to place it in. Thanks in advance. Lee
Hello, I've got a free account as a partner and have recently gone from a sole trader to a Ltd. Is it possible to wipe all previous data and start again?Thank you
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All our employees work from home, but some must hold in-person meetings with clients/potential clients and staff. We do not hire meeting rooms (none in the area) but chose to meet in an eatery of some description. It's a legitimate part of the business operations, and it is neither appropriate nor professional to hold a meeting in the house with my underwear draped over the clothes horse! Is the expense allowable, and is it tax deductible?
I am getting very confused and more than a little lost here.QB is sold as a double entry book keeping system. Unless I am mistaken it isn't.Where are the actual ledgers where the other side of the transaction are stored??How do you make entries other than apply bank transactions to categories.If I transfer my data to qb will I lose it's double entry integrity and not be able to move it on in future.
Can I ask how I track the almost 30 employees that I have who work term-time only on Quickbooks Advanced Payroll? I run payroll for a pre-school where the school staff receive 38 weeks pay stretched over 52 weeks. This is so that they receive a regular monthly salary as opposed to being paid just for hours worked (i.e. nothing in August, for example). I have not yet found a way to track this as the issue I have is that their hourly rate falls below minimum wage as it is stretched over the year whereas in actual fact they are all at or above it. I keep getting warnings about this when I run payroll so short of turning this warning off (easy option) I would like to properly account for this as well as correctly accruing holiday. Thank you in advance.
I have quickbooks premier edition 2004 ! I know, its old - so am I ! about to retire so dont want new version. but cant load it on to my windows 7 laptop - needed urgently ! quickbooks staff were trying to be helpful - but cant get the original updates needed so the new installation will work with my company file, and then get it activated somehow ?!it seems a shame that I bought this software outright all those years ago, had no problem re installing it in years past, but now they cant allow me to, but under the original 'terms and conditions' - I have the right to re install and use it indefinately?it seems to me they are in breach of my original purchasing rights! - any help or suggestions will be so welcome!thank you,Tomtomato.
Hi I'm new to QB and have been experiencing a few bugs(?). I'm using QB Self Employed Online in Windows and the app in Android. I'm trying to add my mileage manually/retroactively back to the start of the tax year but QB will only let me date trips back to when I joined QB? So at the minute I have a bunch of trips all dated May 9th and it won't let me change the date further back. I've tried in both Windows (Edge and Chrome) and Android. And yes I am clicking the green save button. I thought perhaps it's because it only has be 'owning the vehicle' from that date but I don't appear to have the 'Edit Vehicle' option mentioned in other help topics. Any help appreciated, thanks. Alex
Dear community, I would highly appreciate if you advise if Google SSO is implemented to QuickBooks Online?
Dear community, please advise how corporate finance data is protected by QuickBooks? How the data safety is guaranteed?
I posted on here the other day but was told to contact online help. I can't see how to do that the only option I get is ask the community
My Quickbooks account isn't showing banking transactions for May or June, but it is for July. I've updated the feed several times. How do I fix this?
Hi I’m having problems changing my form styles because the changes will not save. I continuously get a loading image when trying on a browser.I’ve tried standard and incognito windows with cleared cache. On the app I have a similar issue. When I click “apply” the button goes from black to greyed out and the page does not save. Can anybody please suggest a fix? TIA
Hi, I had to reinstall QuickBooks Desktop Pro 2021 on a Windows 10 PC and after I click the Begin Activation dialog I get the following screen (attached). Anyone any ideas on how to fix it or bypass it? If you have a procedure please reply here and can you email it also to my support team at [email address removed] Any help much appreciated, Regards, Patricia
Good day,I need serious assistance with sending my statements.I have no problem sending invoices, but I cannot send Statements.
The tutorials show there to be an account type Accounts Receivable (A/R) and Detail Type Accounts Receivable (A/R) and similarly for Accounts Payable.These do not exist in the drop down lists in the chart of accounts.Can someone please explain.
Having looked at advice I can’t work out how to customise my email for invoices. I use the mobile app on iphone. Apparently there is a settings “cog” but I can’t find it. Can you advise
It is technically a business account so I use the CoOp business account option in QB, it lets me enter my login and authorisation codes, then presents me with the above message. Has anyone successfully done this, or have any tips on what I might need to ask my bank? I did call them and they said it was a QB issue.
Would like to switch from QuickBooks Online UK User to QuickBooks Online International User
Has anyone else had problems with QB Deleting all the direct debit mandates?We lost all our mandates at the end of November. It's the only way we take payments so big problem for us. most of them imported back in, but some didn't the ones that didn't seem to break the whole reconciliation system. I.E it doesn't work at all anymore. It used to work out the gc fee and create a journal entry for the fee and vat amount. Looks like we have to do it by hand now. Which is less than ideal. QB support have been looking at it for over six weeks, not sure they know how to fix it. Does anyone else know how to fix it?
Hi all, I need some help as I'm not an accountant. Can someone please help solve this.. I have a customer who owes us RM 17,898 for two invoices and my company owes them RM 15,748. After the deduction, our customer was supposed to pay RM 2,150 but instead, they overpaid us RM 8,648. Then, the overpaid balanced of RM 6,498 we keep it for another deduction for six invoices. The question is how to do received money and need to do journal? I've tried some of the suggestions here. But it didn't work. Thanks for helping me! xoxo
