QuickBooks Q&A
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I'm using QBO Advanced for a nonprofit client. They have several divisions whose funds need to be tracked separately but want to use one parent bank account. They recently changed banks and had all the funds in from17 different bank accounts (one with 40 sub-accounts), transferred to one parent account. The subs were created in COA for the new parent account. Then the old accounts were merged The funds are showing up twice in the sub-accounts that were merged from the old bank.
Hello. I have spent many hours on the phone and via Instant Messaging with Quick Books Online. I am not receiving E-mail Notifications for Accepted Estimates or Payments. I am getting the "Money On the Way" but we used to receive specific, per payment e-mails. Somehow this has changed. Please help.
I keep the books for a non-profit. We apply a class to each transaction that uses restricted funds (money received and spent for a specific purpose). I ran a Statement of Financial Position (balance sheet) and clicked on the restricted funds account. I then customized the report to show the class for each transaction. The class is empty on all but one transaction--a journal entry that I made. I clicked on the first transaction in the report and it clearly shows a class assigned. I have no idea why the class doesn't appear on the report. I really need to know whether each transaction is classed correctly. Are there different "classes" in QBO? Is the class that I'm assigning when I enter an expense or deposit a different kind of class than what the report and JEs are using? I checked the settings and class tracking is on (Account and Settings > Advanced > Categories > Track Classes > On. Or is this a bug in QBO? Any insight would be greatly appr
I recieved a letter from the IRS telling me that I didn't file my 941 report for the first quarter of 2021. I went into the filing history and found the form that I filed in 2021. I open the form and it had Do Not File-IRS will not accept. I am not sure what that means. I always file my reports timely. Was it accepted by the IRS or rejected? What do I do now? How do I create an acceptable form for the IRS? If I need to refile the form how do I recreate it in Qbooks? If I can't refile through Qbooks where do I get a blank form for 3/21?
My subscription to Desktop has lapsed and i want to export the data to Online. How od I access my Desktop data without resubscribing?
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I receive some payments for service income via Paypal. How do I reclassify it so that it shows up under the income category I want to track?
Anyone else able to successfully contact the payroll corrections team? Regular payroll help can't transfer me to them. I had an appointment but now need to reach them.
I need to show a couple transactions that seem to be eluding me. I will start with how the transaction went and then what I need it to show.Funds were withdrawn from an investment account (Edward Jones) and deposited into one bank account. That same amount was then transferred to another bank account, then withdrawn via ACH for a bill. Normally I would do a bank transfer except we need to see everywhere it goes in the Profit & Loss.I need the P&L to show it was deposited into an income account under a specific class code, then show it coming out of an expense account under that same class code (this part is just moving from one expense class code into an income account under another class code). This starting to sound simple to me, but I am having trouble getting the funds to show up in the P&L the way I want and go in and out of the bank accounts correctly for reconciling.Can anyone help with this?
We have a few customers who each have several hundred retail locations, and each location orders and is billed as a job/sub-customer, but the corporate headquarters (parent customer) issues combined payment - which we receive in QB and then apply to the numerous jobs/sub-customer invoices with no problem. However, when the parent company is due credits and deduct them from a payment that needs to be applied to multiple sub-customer invoices, the credit memo requires 2 general journal (GJ) entries in order to apply it to job/sub-customer invoices. Why does QB require these GJ's for applying credit memos to sub-customer invoices, but does not require this for applying payments to sub-customer invoices?As an example: 30 stores (jobs/sub-customers) order $1,000 of product each ($30,000 total)We ship and invoice each order separately per customer's requirement (30 job/sub-customer invoices)Approximately 3 weeks later, we receive a payment from the corporate office 
Hi! We sell inventory items and offer Paypal as a payment option.Hypothetically, we sold 6 shirts to 6 different people, and it came in one payment. Split deposits doesn't link up with our established inventory and split sales receipts only allow one customer per transaction. Any suggestions?
Is anyone else receiving a something went wrong try again page when trying to do year end tax filing if so was there any resolution?
We have desktop and want to switch to online. However, when I try to sign up for online, it says I can't with my subscription.
I am trying to migrate QuickBooks Enterprise Solutions 24.0 to QuickBooks Online. The total targets is 1930. When I try to migrate, I receive the error beanstalk.zlib generation failed. What do I need to do to resolve this error and complete the migration?
I received a promotion in my Quickbooks advising me that, on renewal, I will get 50 percent off, and the renewal fee would be $351.00. When I called them (a third world country and the person could hardly speak English) I advised that I wanted to pay early (to make sure I received my 50 percent discount). The person told me if I pay early the next renewal will bill on that same date and I will lose the remaining days left on my subscription so I should just wait until they auto bill me, so I did. Now they overdraw my account and take out $702.00 instead of the $351.00 that the promotion on my account under subscriptions had stated. This is a total scam! when I went back to look at the promotion because I wanted to take a photo of it for proof, it was gone, and it just shows the renewal was paid. Has this happened to anyone else? I would not have renewed it for $702.00, I would have found another company.
Bank feeds failing saying the product is not registeredI have QB Desktop Pro Plus 2024. Have been using banking feeds a while now. Went to import Web connect file, now getting error message that says "You cannot use Bank Feeds because QuickBooks has not been registered. Solution: Go to the help menu and click on Register QuickBooks". The problem is that when I go to the help menu, there is no option to register QB. I have this product registered since I installed it. How can I fix this?
For example, we bought a chair but had to return it and the amount is refunded to the account. How exactly should that refund be categorized since it's not actual "income" from the business?
How to Fix Deposits not showing undeposited funds in QuickBooks? When I record a sales receipt and deposit it to 1499 undeposited funds account, it does not want to appear under Bank Deposit for some reason. Is there something that needs to be turned on? Thank you in advance!
When I create a new rule, the "add rules details" limits me to only the Description in the "When" variable. Why am I not see the other options like Bank Memo, Money in/out, etc.?
Not sure when this happened but a few issues appeared simultaneously. Several bank accounts show the same, incorrect, account balance in the bank feeds area. When I go in to edit the bank feed settings, I see that the bank user ID now has dashes in it. It will not let me change the bank user ID. When I select "deactivate all online services" I get an error that says "your federal employer identification number (ein) is not valid. Please use format ##-#######" I select ok, and then the error "Invalid Customer ID. Customer ID can only contain alpha numeric characters." So somehow my bank accounts are corrupt. What is the best way to restore them? Thanks!
When will I receive W2 corrected version of W2 after it was corrected by Intuit? Intuit team corrected W2 on Feb 28, 2025 so wondering when will I receive or download correct W2 ?
Hi, Do Intuit Have a release date for QuickBooks 2025 Desktop Versions? If not, are we only using 2024 going Forward?
received a letter with a $288.23 credit from dwd state of wisconsin that needs to be applied to quartlerly unemploment insurance this quarter how do i do that
Every year it is a huge struggle to find a work around to export my QB Online data and then import it into my Turbo Tax software. You would think that the company that make both would want them to work together!If anyone has a solid solution, I would appreciate some guidance.
