QuickBooks Q&A
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This is more of a rant than a question - but I hope someone in a position of authority at Intuit takes notice.The in-app sale pitches for cross-selling and up-selling Inuit products in QBO is out of control. Every day they send multiple messages in various ways in my instance of QBO. Product features, loans, consulting pitches, it's non-stop. Most of these are interruption - interstitials - designed to break your attention from the task at hand and demand you pay attention to whatever they are selling. It's disruptive and rude and there's no way to turn it off. I'm not paying to be pitched constantly - I'm paying for a product - one with very aggressive annual price hikes I might add. Please stop the insanity. Make it stop. Stop harassing your customers, Intuit. You are hurting your brand an reputation. I am at my wit's end with this! Subscribing to your service does not entitle you to harass me for more money every day and multiple times a day. Wake up!
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Hello, I have a payment that included interest. This interest was not included on the original invoice (so therefore it resulted in an overpayment). I did a journal entry to move the excess amount to interest, but now I have a credit and a debit in the AR aging report that net to zero that I need cleared. I am on Quick Books desktop version. Any ideas?
If you want to pay an employee comp. time instead of over time how do you add the hours so they show on paystub and he can see the running total of hours that they have?
I ran a reconciliation for our visa which is connected via the bank feed to our QBO file. Now the beginning balance is off by $50,000 even. However when you click on the link in the error box "we can help you fix this" the reconciliation report says "no transactions showing for this account" but above the report is says $50,000 discrepancy difference. I have gone to the reconciliation reports and the chart of accounts to look for a $50,000 transaction and there is none. I have no idea where to find this discrepancy and where it came from.
My laptop with QB Desktop 2024 has to go to the shop for repair. I made a backup of my data and tried to restore the data to another laptop with QB Desktop 2023 version. It does not work. Does anyone have any suggestions for me? I will not be able to accept credit card payments for about 2 weeks while my laptop is out for repair. Thank you in advance.
My contractors have not received notifications that their 1099s have been posted. Three contractors have opted to receive printed 1099s which I have paid for and show as being mailed. My W-2 employees have not received their mailed forms either. When should they be receiving these?
I inadvertently filed a 1099 for one of my vendors for 2023. How do I redact it?
I'm cleaning the books for a client and have a particular check in May that was written to a vendor and cashed by the vendor in May. The May bank statement reflects this, however the check was not cleared on the bank rec in QBO. The opening balance is in check as I'm working my way thru August at the moment and I just can't make snese of how the balance would be spot on when that check was not cleared on the bank rec in QBO. I don't see any other adjusting entries addressing it. What journal entry can I make to clear this so I don't have to go back and undo several months of bank recs? Say the check was written to "Company" for $500 posted to account 5020: COGS: Materials
My company has a holding company in WY which pays all payroll. When the payroll account in QBO was set up the WY address was used as the primary work location as it is the company's legal address. The issue is that there are no employees in WY and we do not need to pay WY U/I tax. The employees are in CO and we need to be paying U/I here. I have tried several solutions from the support section and group but nothing has worked and many answers seem to be a little outdated. Hoping for some assistance here since I have not found a way to contact payroll support and this issue is preventing us from filing our Federal U/I until resolved. Thank you for any insight.
Customer now submitted a physical payment but I can not enter due to invoice stating paid even though payment was taken out. I issued a refund receipt.
Hi, We are currently using QB Melio, to pay our vendors by ACH, but I'm curious can we just use the built in vendor direct deposit in QB instead of using Melio? Are there any Pro's vs Cons of doing this?
I have several employees who were set up and paid as contractors. When I run the 1099 summary report, their names show up but no amounts. I've read several set of instructions but I'm still not sure how to fix this.
I finally got an IIF file to import into Quickbooks from a project management and time keeping software called Procore.I can not figure out how to use those hours to create paychecks
I am taking over for someone and found that many of the on-line payments received via credit card and deposited at my bank already, did not have invoices created for them. How do I create the invoice, apply the payment in QB online but not have it effect my bank deposits? I am fairly new to online and have found that bank recs have not been completed since 6/2024 so am trying to correct customer accounts to show charges and payments prior to reconciling.
We have a accounting application and we want to export our data in Quickbook online using API. In our application we maintain QtyInHand location wise. How can we achieve same in QuickBook online?
Hello, we filed the annual W-2 form using the e-file method in QB. Then we realized that we made an error, so we submitted a second e-file form. The first submission was accepted, but the second one was rejected because it was considered a duplicate filing. The second submission is correct. Where do we go from here? Thank you.Lynda
Hello, I am using QuickBooks Desktop. When I create a P&L report for year ending it does not show me all my transactions from customers. Under customer transactions report it does show all the transactions. I have checked the Item List to make sure all the information is correct but I didn't see any errors.
I have followed all of the steps for fixing this issue, and in the QBWin.log file have located the error lines in the log file (pasted below). It says not fixable by Rebuild. It lists Customer ID, so I figured I'd just go delete the customer, thereby deleting the credit card info, and that should fix it. However I cannot figure out how to find the Customer ID to complete the task to see if it works. Does anyone know how to find the Customer ID? Will this even fix the problem? And if not, how does it get fixed? Thanks!Tinael_cname.c (38990) : MESSAGE: 3876: Wed Feb 13 09:44:32 LVL_SEVERE_ERROR--GetDecryptedCreditCardNumber Failed: The decryption has failed. prefuser.c (33376) : CHECKPOINT: 3876: Wed Feb 13 09:44:32 Error: Verify Encrypted Data: Failed to decrypt customer's credit card number. Customer ID: 1176. prefuser.c (33377) : CHECKPOINT: 3876: Wed Feb 13 09:44:32 (This problem is not fixable by Re
I'm trying to run a transaction report for last year that has Vendor, Amount, Category, Date, Memo. While I've found several transaction reports none of them allow me to add the category so I can summarize all expenses from last year by category AND list out all the transactions so the managers can confirm they agree with the category/account that the expense was booked to, I've added a screenshot of the columns available. I can add split and it shows some of the categories but if there are multiple I've seen several posts going back to 2021 and I don't have any of the reports mentioned. I'm getting a bit frustrated, it seems like it should be really easy. Thanks for any help.
We switched from QuickBooks Desktop to QBO this year and there are a number of things that don't work as well as Desktop did, particularly with respect to reporting. I'm disappointed (really annoyed) to find that when I run income and expense reports for classes, the report simply adds all the numbers and doesn't net the debits and credits. The attached pdf illustrates the "incorrect" (pulled directly from QBO) versus the "correct" (manually manipulated in Excel) report for one class, Is there a solution that will make the report correct this issue? It seems like a coding problem. Any thoughts are appreciated.
Hello, We recently hired our first employee on 11/1/2024 and finished our first quarter of payroll taxes. We are set up for this to all be automated for our Federal, Minnesota State, and Unemployement filings. Through this process we found that the Minnesota State filing is quarterly, but we need to make monthly payments (deposits). At the end of the quarter, the filing must match the deposits. We made our State filing with a manual payment in the full amount that was due. On the payroll side in QBO, it found this payment as a manual payment and I was able to mark it as "Paid". On the Banking Transaction side, it created a transaction for review and to assign to an account. My questions are:1) with the payroll side being marked as "Paid", it appears that it has moved this amount out of our liabilities account so it has already recorded this payment transaction, am I thinking of this correctly? 2) If I assign and confirm the bank transact
