QuickBooks Q&A
Recently active
I used desk top prior and if a customer paid via credit card, there was a box that asked what to do with the remainder that was owed (the amount of the fee's for CC use). Once I selected "write off" instead of leave as balance due it would allow me to continue closing out the invoice. Once I was done another box showed up at the top asking what this amount should be categorized as an I would select "bank fee's"Simple, quick and easy to track. Now that I'm on-line I have several invoices that won't clear out due to the fee's. I need help with this. Thanks much
I want to run a report that shows categories of my expenses. Not by vendor but by fuel,purchases,meals etc.
I upgraded to QB desktop 2023 earlier this year. I just tried to print my W2 forms and it would not let me. It said I was missing several fonts. I was able to pull most of them from my old computer. One font it requires was not on my old computer and I cannot find it anywhere on the internet. I do not want to uninstall and reinstall qb for one font. Does QB have this font for download? Quicktype II PiOCR-A IIOCR B MT
How do I turn on decimals when entering quantities into the GoPayment App? Ex: We sold 1.5 gallons. The app only allows me to enter 1 or 2. When I enter this transaction into QB Enterprise desktop - I can use decimals. Thanks for your help! Andy
I need a report showing all sales for a period sorted by shipping state and class. Can anyone tell me how to create this? It's for sales tax returns. thanks!
I'm using QBO and have the Expenses widget on the dashboard. It usually shows my expenses as it should, but mid-day yesterday it just started showing zero. I checked my P&L report and the expenses show there. I made sure the correct date period is selected. I am the Admin so I know I have the correct permissions. I have removed and replaced the widget, cleared the browser cache and exited and restarted QBO. Still having the problem. Any ideas for what to do next would be appreciated
Emailing of invoices has stopped working. Using a yahoo email account and reset the app password in yahoo (had to do that once before) The email will try to send but time out and give the error message about checking password with instructions for if credentials are correct click link to fix problem. However link produces a page that says "browser not supported" even though I have the updated version of intuit's required browsers. I was able to get email to work 2 times after closing QB and restarting computer, but now doing same thing again. Suggestions?
Hi,I have a client who is not fluent in QuickBooks and recently opened a new business. He created a new QuickBooks account for this business, which was a smart decision. However, he has asked me to set up payroll for the new business, and I am encountering some issues. While I was able to add employees and their details, I cannot seem to set up their actual pay runs on his new QuickBooks account. What do I need to do with this? Thank you!
I paid our nonprofit's monthly 941 15 days late. I got booted off the EFTPS site and ! fully intended to go back the next day. But I spaced it. The area we live in has been declared a disaster area per a IRS notice we received related to something else. Will we still get the 5%penalty being that we are in a disaster area? I intend to ask for mercy if we do. It's not happened before.
Hello, I was trying to record a deposit today and noticed something strange. I filled in all the fields as usual but when I got to the "Amount" field, I wasn't able to type anything in. My cursor wouldn't even go into the box. I closed the screen and looked in our bank registry and there was a deposit recorded with no amount (the correct accounts were recorded). I was able to click "Edit Deposit" and then typed the amount of the deposit directly into the register. It then went to the "Make Deposit" screen and asked me if I wanted to save the changes and I clicked yes. The deposit seems to be recorded as it should be. I guess my question is this: why can't I type numbers into the "Amount" field anymore? I am able to type numbers in all other fields as usual. I tried recorded a sample deposit and it was the same. I can't put anything into the "Amount" field. I should mention that I rarely use the "Make Deposit" section as we normally use "Receive Payments" on customer invo
I tried to file the Hawaii Copy of the W-2 by going to Employees>Payroll Tax Forms & W-2s>Create State W-2 and E-File, but Hawaii is not on the list of supported states. Hawaii requires electronic filing of the W-2s and we can submit the same file submitted to the SSA. Where can I find that file to upload to the state website?
my credit card reconcile shows a large discrepancy. Do I better to go few month back to catch the cause of it or what is best way to resoleve the issue?
I had bills to pay and mistakenly did not hit the "print later" box so they did not get transferred to "print checks".Where are they and how can I recover them?
I recently took over payroll for a company. There’s an employee who has an ITIN instead of an SSN, he also says he is authorized to work in US. QuickBooks Online won’t let me enter the ITIN in the SSN field, and I need to issue this employee a W-2.The previous bookkeeper issued their old W-2s with the ITIN in the SSN field, but I'm not sure how to do it. Any advice would be helpful.
I receive payments for invoices through the built-in Quickbooks/ Intuit payments option.When the customer pays the invoice, Quickbooks automatically marks the invoice as paid and adds a Sales/ Deposit.The afftected accouts are all balanced. All fine and good so far.Then however, I need to categorize the bank transaction for the actual money coming into the bank account.What category should I choose for this incoming money?I am in a dilemma here:Whatever category I choose, that corresponding account's balance will be off.When I ignore the transaction, my bank account balance will be off.Any hints are highly appreciated!
Will QB Payroll withhold,pay and file Paid Leave Oregon?Will this be done via Francis online?Thanks
I want to run a stock status/inventory report that shows qty. on hand, qty on sales order, and qty on PO. I want qty. on SO and PO to show up even if qty on hand is zero. But, I would like to hide all products with zero in all categories. I can't figure out how to filter that will run the parameters I want., Thank you for any help.
Like the Title says. After an invoice has been generated, saved, closed. After reopening the invoice, and printed. Then It will ask to "Recording Transaction: You have changed the transaction. do you want to record your change?" What changes have I made? Need to be printed? If that is the case, where do i remove the need to printed.? Please advise, thank you!
Original commenter did not share additional details
Does anyone have an idea or solution to remove inactive inventory sites with multiple bin locations that are no longer relevant / needed in QuickBooks Desktop? The nature of our business requires us to constantly create / deactivate inventory sites and bins to track products stock at different warehouse locations.
The customer I send invoices had an automated system that does not accept payment links.
I just upgraded to QB Desktop Plus 2023 and when I run my Summarize Payroll Data in Excel report, both my State Wage Listing and Quarterly Reports show 3 phantom employees, but none of my actual employees. It seems all the other reports in that file are correct. Prior to upgrading I was using a fix posted by Big Red Accounting (for the last 3 years) and it was working just fine. I saved the fix file on my desktop and just run the report from there. Now when I run the report using the fix, I only get info on those 3 phantom employees. If I run the report from QB I get my employees on all reports except the State Wage Listing and Quarterly Reports. Where are these phantom employees coming from? It's ridiculous that Intuit hasn't fixed this problem yet. It's been going on for so long.
I am attempting to import a 230 line journal entry from a .csv spreadsheet into QBO. My error indicates that the "Accounts does not exist in QB". I have gone through my spreadsheet to ensure that the accounts used match to the QBO chart of accounts. I have tried once with names of accounts and once with account number (never both), and both times the import indicates the "Account does not exist in QB". Spreadsheet Sync did not work either as it indicated the Account field cannot be left blank - which it was not. Please advise.
