QuickBooks Q&A
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The current process of refunding a customer for a payment that they sent directly to our bank account is: 1. Refund them from our bank account 2. Record the Check as A/R in QB 3. Receive Payment linking the Check to the Original Payment(s) There is a error that started showing up yesterday Variable 'input_0' has an invalid value: Invalid input for Enum 'Transactions_Definitions_TransactionTypeEnumInput'. No value found for name 'CHECK' This prevents us from saving the payment and closing out the payment and check against each other. Any work around?
Is there a way to make a report of specific items from my item list. I have a very large item list and I want to only print certain things from it to transfer to an excel spreadsheet.
I'm getting a little tired of having to resize the app window on my PC every time I open QBO. Every update seems to break this. Right after the update, it stops remembering the size, and typically a few days later, there's another update that fixes it. As of last update (April 2025) it's broken again.
Hi everyone, Same Lot number per item has both positive and negative inventory quantities (see attached image)I have checked:-Bill dates (make sure material received prior to Build Assembly date)-Build Assembly date (make sure Build Assembly dates prior to invoice date)-No negative quantities of material after finishing build assemblies. Negative quantities still show after creating invoices.We have this issue in QuickBooks Enterprise 2016. Then we upgraded to QuickBooks Enterprise 2019, but the problem is unsolved. Could you please help how to fix this issue? Thank you,
I'm looking through vendor invoices to see what equipment was used for a specific customer. I need to run a report based on that project / customer field from entering vendor bills.
I only have read only access
Our state allows a minor reduction in sales tax due if the return is on time: we still determine the amount for state sales tax, municipal tax, tourism tax and gross receipts tax ... and we have individual sales tax codes for each of those ... so the accumulation of those is the tax due. Then if the return is filed on time, an allowance is determined from a percentage against the total due. I would like to book this against an "other income" adjustment account, in the same way we would post a penalty to an "other expense" adjustment account if filed late. The problem is how do I post the reduction? The system won't let me post the minor amount to the other income adjustment account because it says it can't write a negative check! The check is not negative!! Example: The total accumulated tax is $211, and the allowance I want to deduct is $3. The total should be $208, which is not a negative number. ???? What do I do?
Hello - I have a vendor who needs to know what credit memo number and amount of the credit we used for a large payment we made. The credits do not show up on the check stub and I'm not finding them in any reports. When we use a credit, it shows up as a 0.00 amount, and that we paid 0.00. It does NOT show the credit amount at all. I can't just match them up because some credits were so large they covered several invoices. I can't choose the particular credit that goes any particular invoice in this business. So, I have 2 questions 1- is there a list of credits by vendor report and WHERE might that be? 2- why doesn't it show up on a check stub so that we can all see which credit was used?
Copying an Online Advanced Company File to a New Company FileI have been trying for a while now to copy an Online Advanced QuickBooks company file to another QuickBooks Online Company that was just created. I have followed the directions listed here: https://quickbooks.intuit.com/learn-support/en-us/help-article/back-data/make-copy-quickbooks-online-advanced-company/L2UUaPvDd_US_en_US?uid=mawufmw7 But I keep getting the same errors: Copy FailedPlease make the required changes to the target company in QuickBooks Online and try again.ItemPlease create the following bundle item:Name: Reimb GroupActive: trueSKU: (blank)Sales information: Total Reimbursable ExpensesDisplay bundle components when printing or sending transactions: NoBundled items: (none)Please update the following bundle item:Name: Shipping on AssetsActive: true
I have a customer that has an open balance from Invoice 1. When I attempt to invoice 6 for part of the project, the open balance is not being applied to the invoice. I'm not sure if this has something to do with when I applied the payment amount I was using QBO, but now back to Desktop Pro. I have tried to just add a separate line item, but then the customer balance is now off by the open amount. Any help would be appreciated.
I just received a call from someone claiming to be from Quickbooks Support Team. He gave me phone number [removed] and said his name was Ronald. He had an Indian accent. He claimed they were trying to do an automatic security upgrade and for some reason it was not working on our system. This seems like a scam. I gave them no information but he did have the first name of the owner. I told him I'd call back when I have time. I asked him to clarify that he is with Quickbooks and he confirmed. I have NEVER received a call from QB. Is this a scam?
I manage a small nonprofit, and the person handling our accounting entries made some unusual choices. In 2015-2016, they listed PAYPAL as a bank account in QuickBooks. They recorded purchases (like postage) as expenses, and any incoming funds (donations, etc.) as income. The income was then transferred to the organization’s checking account, and I can see journal entries reflecting these transfers. However, when I run the Income and Expense statement for those years, I also see PAYPAL listed as an expense category so from my perspective these expenses were being counted already.Essentially, there were 3 accounts created in the chart of accounts: 1 labeled "PAYPAL SALES" (for income) , "PAYPAL FEES" (for expenses), along with a separate PAYPAL Bank Account . All 3 of these show up in quickbooks with a zero balance.Every year when I print the balance sheet, I see two entries that clearly originate from 2015 and 2016. However, these entries have carried forward into the balanc
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Welcome back to day two of the Guide to QuickBooks Mastery series. In today's event, Katelynne takes a look at setting up and understanding your chart of accounts, getting the most out of your bank feeds, and staying on top of your reconciliations. Keep checking back each day this week for more deep dives into QuickBooks Online.
Previously, I would run payroll then jump to Payroll Tax Center and pay the 941 charges. Now, when I jump to the tax center, no Federal 941 liabilities are showing at all.
I am on QB Desktop Pro 2021.It's too late for me to purchase QB Desktop Pro 2024.I am running into an error trying to manually load my .qbo banking transaction files into QB.Does anyone know of a workaround?I can go into the qbo file via Notepad to edit code if need be.Thank you!!!!
I need a chat for help
Hi, I have a Bank of America Corporate Credit Card Account (1220) with two employee credit cards under it: (4161) and (2846), respectively. On my Corporate Credit Card statement, it shows the transactions made for both employee credit cards, as well as the payments made to both cards, which are made solely through the Main Corporate Credit Card Account (1220). In Quickbooks Online, I added all 3 accounts as Credit Cards in the Chart of Accounts, linked them to my bank, and the transactions were then imported from a certain date. Here's where the problem is: The transactions for both credit cards (4161) and (2846) showed up in their Quickbook accounts fine, but the Corporate Credit Card account (1220) only imported the payments, which I guess is correct (as in the credit account statement). My question now is, how do I go about reconciling the whole corporate credit card account (including the employee cards)? Essentially, how do I get the transactions from both employee
I usually open a few reports at a time and minimize them as I need them. The minimize button is gone from my screen. All I have is the "X" to close the report and constantly recreate to go back and forth. Any ideas on how to get my minimizer button back?
I want to set the workflow automation in such a way that when a sales order is created, it will be sent for approval and then it can be turned into an invoice just like purchase orders can be approved and turned into bills.
I have a low resolution logo but QBO wants to print a larger version on title page. Can I control size? Thanks
Just added preliminary page but ToC not picking it up
