QuickBooks Q&A
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Anyone know how to fix this?
What do I all need to do if an employee's payroll deposit was rejected through direct deposit? What all needs to be done to ensure everything in my QB is correct and the employee is paid? Let me explain the situation:I ran payroll on Sunday, Wednesday employees pay amounts were removed from my account. Friday, employees are paid through direct deposit. However, I was notified on Thursday night that one of my employees had changed banks and that the direct deposit information I had in QB was not accurate, so I quickly went into that employee's data and updated the direct deposit account information. I was hoping that potentially she would get paid to the updated account. However, I was notified she didn't receive a deposit. I checked my account for the past 4 days and it is still showing up as a debit and not credited back since I did get an email from QB stating the deposit was rejected and funds would be returned within 5 business days. QB is stating I can issue her a paper check
Good morning Quickbook Community. I have a small balance show up for KY Unemployment in my payroll section for a prior quarter. I assume from a rate change. I have manually made payment and attempted to "Mark as Paid". A prompt appeared and instructed me to contact Quickbooks. I cannot find a way to contact. Any advice to correct this issue or a way to contact will be appreciated
change quickbooks billing method
how do I perform an external backup? Auditor requirement.
Seems like i have this error requiring me to "This action requires window administrator permissions" and this has never happened before since I'm using this computer. secondly, error appears when i open the company file saying A possible reason for this may be that you don't have read/write permission for the files under the folder where the company file is saved. Obtain permission and then try opening the file. If problem persists, contact support and provide with the ff codes (-6189, -308)(-6189, -77) We havent done anything or changed anything other than shutting down the computers without closing quickbooks at times or logging out. When we login the previous backed up version of QB, i have no problem logging it.
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Customer gave us a deposit but no invoice was created at the time. Two months later he has decided to place the order, I have created the invoice and added the services. Can you please provide steps starting from the Deposit and adding the credit to the invoice.How to enter a deposit that will be use in the future?After invocie is created to invoice the customer for the service how do I apply the credit?Thank you in advance.
Our church has a loan. It happens to be no-interest, which should make accounting easier. We use a P&L Budget to report on Budgeted expenses vs. Actual expenses through the year. One of the obvious expenses is the payments on this loan. I've set up a Long-term Liability account as the QBO Help says to do. I have found Help info that says you can add the Liability account to your budget, however, that account does not show up in the list of accounts on the Budget, and I can't see any way to add it. I'm pretty sure if I credit a payment to the Liability account, I can't also credit it to an expense account. This seems like a fairly common situation. A payment on your loan is an expense that you have to budget for. How do I do this?
I'm wondering if I can use 2 Quickbooks Online(one for testing, one for production) with one EIN. We are planning to run our own order management system and are building a 3rd party app to integrate with Quickbooks using Quickbooks' API. I want to use the test version to check if the data from our own sales system is connected well, and the production version for actual operation.We are using sandbox internally, but we can't check the connection with the actual payment data in the sandbox environment, so we are planning to use the method mentioned above. I would like to know if this is possible. Thank you.
I am fairly new to QuickBooks and I’m trying to pay my employees a bonus for Christmas. Can’t seem to find the area where I do this and I don’t have the tab that says unscheduled payroll. I’m using the 23 version.
Hi, can I write the check again after closing the tab?I was running payroll and on the last step, it's asking me to write the check. I closed it assuming that I can come back and write the check later but I don't know where I can do that. Do I need to void that payroll and do it again?
I've made a mess. My bank pw changed at the start of the year and I never updated QB with the new one, so I never pulled in any transactions. That's bad enough, but now I'm at the point that my bank won't send them more than about 10-12 weeks worth. This leaves me to have to upload all 9 months of CSV files. I'm worried about invoices paid directly through QB (cc & EFT). They were always in QB of course and I'll be pulling them in as deposits for the 2nd time with my manual upload. Is there any way QB will flag the duplicate deposits for deletion or will I have to do so manually? I also need to delete only the new uploaded version correct? Leaving the QB version alone I would think. This is already a mess and I'd prefer to not make it too much worse. Thanks!
I'd appreciate any guidance on how/whether to set up employees for Delaware Paid Leave program when using an approved private insurer. Since we're using a private insurer for our state requirement, we don't want QBO Payroll to record and make contributions to the state. The set up instructions appear to be silent about this use case. So am unclear as to whether to set up the contribution and exempt all of my employees, or is there another method for this scenario. Any guidance would be greatly appreciated. Thanks!
My credit card has a parent account from which payments are made.One account has the charges and one account has the payments. However, they share 1 statement.How do i reconcile if there are 2 dif accounts that are merged with one statement?
Hi! I have a customer that is also a vendor. We sent them a PO and invoice and in the end, they will owe us.How do I apply their PO balance to their invoice balance? Please & many thanks!
My business is exempt from contributing to the new Delaware FMLA insurance. I follow the guidelines from QB to mark the business exempt and my one employee as exempt. I got a “reminder” today that if I don’t set up the policy that payroll will be temporarily blocked. I set the policy, so why am I being threatened to have payroll blocked?
My client moved their data to QBO, however they've been in business forever. They have years of historical data and want to access it. How can they do this still? When they try to open it in QB Premier 2023, it says they have 3 days left. I originally found information that said they would have 3 years to view their old data. They do not want to do anything with the data file, other than look and possibly print old invoices or reports. It seems like Intuit should let QBO users access their desktop files by default. I've read that they just need to download the trial version, but not to register it, and they are good. Is this accurate?
If they are doing away with the tags in February are they going to open up more custom fields?
I know how to set up a company and employees to pay by Direct Deposit, but cannot find where to set up Vendors to pay for Direct Deposit. Comparing 2 separate Desktop 2018 clients - One has the Direct Deposit option next to Additional Info tab in a Vendor record, the other QB file does not.
Hello, The state of CT has a new sick pay rule that starts Jan 1, 2025.Employees must earn sick time|PTO using the accrual method, which gives 1 hour of sick time/PTO for each 30 hours worked.I need the QB system to allow me to set up this 1 hour for 30 hours worked and to stop accruing after an employee reaches the 30-hour mark each week.Quickbooks Enterprise payroll does not allow the system to be set up accordingly. How should I proceed? Any help out there? Do we know if QB will make an update to accommodate the new law?
QuickBooks Online freezes after editing and trying to save an estimate. I have tried "save" and "print and download". Neither work. If I make a copy of the estimate and save that though, it works. In other words, I can only save an estimate once (if I go in to edit it an existing estimate, then I can't save it). The screen just sits in "saving" mode forever. If I try to back out of it, it gives me the "Leave without Saving" prompt. I have tried-*logging out and logging back in*restarting computer*clearing cache of browser and mac*using incognito mode*using a different browser*using a different computer*using a different wifi*using a different account linked to the same quickbooks Open to any suggestions.
I need help setting up my used car dealership with QuickBooks pro desktop. I am a beginner. I don't know how to set up accounts since we primarily deal with cash.
