QuickBooks Q&A
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Does anyone know why the Server is slowing down at 1:34 p.m., EST during business hours?! From 9:30 a.m. to 1:33 p.m. EST, the Server was working without a slow down. But everyday during Business hours the Server slows down until approximately 3:00 p.m. EST. Its not our internet provider or machine or browsers.
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I need to be able to add 30% mark up to materials
I actually have a complaint and can't determine where else to go to provide the feedback to Quickbooks. After working with an initial customer service representative by chat for 45 minutes and getting cut off by a required reboot, I began a second chat with customer service representative Segchris Price (Intuit QuickBooks Desktop Customer Care) yesterday and the representative just left the chat. My problem was not resolved and at that point we'd put in 30 minutes already trying to resolve it. They were asking me to right click on something that I was right clicking on. They became frustrated and just repeatedly pointed to the place where I was right clicking, sent me an email to do a right click, which I was already doing, and just left. Ended the chat. Wasted my time. I spent a total of 4 hours yesterday on my issue and finally got resolution by calling customer service and had a positive experience there. If this were my
After speaking with a Tech Support Rep today, I learned that Intuit IT"s Department works from 6 a.m. to 6 p.m. PST. They are performing system maintenance during this time, which makes no sense! On 11/26/24 and now 12/05/24, the Server has slowed to the point that I cannot perform my work! Its not on my end, not my Internet Provider or machine or browsers (Firefox, Chrome, Edge). I learned when Intuit's IT Department is performing updates and/or fixes they're slowing down the Server. It's the end/beginning of the month, why would Intuit perform any system updates during this period! This is completely unacceptable and stupid! Intuit updates and/or fixes need to be performed from 9 p.m. to 6 a.m. PST, not during business hours. Additionally, push notifications need to be sent through the platform informing everyone of any updates/fixes during business hours!
My settings are correct. I just encountered this problem yesterday.
When setting a payroll item limit, is that number how much you want to accrue, or is it the gross payroll that you want to use to accrue? We pay 4.75% on up to $36,0000 gross payroll per policy period for workers comp. So in the "limit" do I put $36,000 or do I put $1,710.00. Once an employee reaches $36,000 gross payroll during the period, I want it to stop accruing.Thank you for any help.
Does anyone know how to grant a Project Manager access to the Project Profitability Report in QuickBooks Online without giving them access to the financial and/or payroll data?
So if there was a deposit with several checks, each check would be listed on it's own line, or if there's an online payment with a service fee, the payment and the fee would be listed separately. I'd also want each of those lines to include the Quickbooks account associated with that line.
Construction related businesses work from a Schedule of Values that breakdown their fees based on different Divisions. Each Division will be billed with different invoices billed at different percentages until 100% is met. Once that 100% is met, the line item/completed Division still needs to display on all invoices until the Project is completed, not when the line item reaches 100% completion. I have the Progress Invoicing turned on in QuickBooks Online. Right now, I am manually re-adding the missing/100% Billed line items. How do I generate Progress invoices from Estimates that show all line items including the line items that have reached 100% billing?
Does anyone know how to delete multiple line items in QuickBooks Online Invoices at one time? This is insane from an accountant perspective not to be able to select multiple items that can be deleted and/or moved at once. Whoever is making these decisions at Intuit should be replaced!
Old layout allows me to choose "Group time by service". I don't see the same in the new layout
A customer made a payment through Intuit Payment Solutions last month, and the payment is showing in our bank account, but is not showing up anywhere in QB desktop. It's not in undeposited funds. It's not deposited and posted to the customer account. I can view the transaction details of the payment, and it's funded. I can't reconcile because of this, and I need to give the customer a refund as they overpaid. Any help would be greatly appreciated!
I've spent some time today with support for QuickBooks Online and Workforce. Unfortunately, there is not a way for the employer to verify if an employee has consented to paperless W-2 delivery. I believe we have to provide proof of consent to remain in compliance with the IRS. This issue has been added to Feedback for possible future improvements.
I received some help using the "More Excel Reports" in Employees and Payroll (Reporting), but that seemed to be for Vacation / PTO / Sick. I'm hoping there is someplace to get a report on any of the hours for an employee ... especially a report on overtime hours. Anyone have ideas on how to get a report on hours from a selection of hours available? Thanks.
When making payments to vendors, how are ACH details normally obtained?
Does anyone know how to sort line items by SKU in QuickBooks Online Invoices?
Recently all of a sudden our quickbook updates for our Pay pal account have been reversed. When a customer pays an invoice the quickbook update shows the transaction as a spent and when we pay a bill it shows as a received. Strange this started in The month of October and continues. We have had no similar issues for the last two years. No other bank accounts on our books have this issue just the pay pal sync
how can I enable an email be sent to employees with their weekly paycheck details? Paycheck statements for direct deposit.Thank you,
My invoice numbers keep repeating - I had them set correctly for several months and all of a sudden they are now reverting back to invoice #1, #2, etc. Any thoughts? I believe my settings are correct.
Good morningI have followed the instructions as written and I cannot find where to enter the SOC. I am trying to start this process ahead of the SC mandate. Any guidance would be greatly appreciated
