QuickBooks Q&A
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In the new, or "modern," reporting format of Quickbooks online, the setting to round numbers still produces decimals. Before, in the previous reporting format, this same option would remove decimals. I believe this is a bug in the new reporting format of Quickbooks.
Does anyone know how to get in touch with Risk Management!?!? I upgraded to Quickbooks payroll in order to be able to use their direct deposit feature. I have tried setting up my bank account (and successfully signed in via my bank etc) and at the end of it, the account was placed on hold (this was the beginning of January). A month ago, after multiple calls and escalations I got a gem of a support person (I think you have to call 10+ times in order to get someone that is actually willing to help) and they were able to communicate with the "back office team" in order to get the hold lifted. I then tried to set up the bank account again and it would not go through (but now the system doesn't even say there's a hold on my end). I called again and supposedly there is still a hold on the account, I just can't see it. I have filed 6 cases on this in total, some of which were closed without any communication back to me and two or three cases currently escalated to
Why do I have random payroll checks not show up in my bank registry?
Since 2022 to the current 2024 version, after downloading from a bank or credit card, when you go to enter a Payee, as you enter the first few letters, QB (pulls from the chart of accounts or the customer list) and inserts a GL Account or customer name instead of a Vendor Name. For example, if I was wanting to enter "Starbucks" as soon as the "S" is entered, an account that starts with "S" such as "SBA Loan" will completely autofill the line making it impossible to quickly code items. I've tried to find work arounds by copying and pasting because the few posts here that have addressed this do not resolve the issue, One person said to go into the library and look for a certain type of file.....I had none of the files that they said caused the problem. The QB people that respond basically re-explain how to import a QBO file. As soon as I updated my 2021 file to 2024, the problem started....I have clients that have had the issue since 2022 was released. This really needs to be addressed w
Paid on 11/12 and 11/15 and it has not cleared the bank account. I am worried that something is incorrect or not set up and now we are late
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We paid employee out of operating account for a bonus, we had ADP figure up the taxes to take out of payroll acct. My owner cut the check not realizing this would be an issue but I let him know and all we can do is figure out how to fix this. ADP I am sure thought we were cutting the check out of the payroll acct and so they sent me the tax amount that would be deducted on the payroll acct journal. Now the journal shows he was paid out of the Payroll acct the full amount of the bonus but only the taxes really came out of the Payroll acct. How do I fix the payroll acct now as it shows he was paid out of it and not the operating account? Teresa
HOW CAN YOU CHANGE A PAYMENT PUT ON THE WRONG VENDOR IN QB
I'd like to see a list of most recent transactions in the Transaction Journal in QB Enterprise desktop on Windows 11 Pro. From the top toolbar I clicked on Reports then Transaction Journal and then I get a message window which says "You must first highlight a transaction in a report window or edit a recorded transaction before you can run this reoprt."If I highlight a transaction in the COA and then choose Transaction Journal then it only brings up that transaction in the Transaction Journal. How can I see more than one transaction in the Transaction Journal?
Told that I failed to file a prior year form 940
Company just started offering insurance. We use a 3rd party for payroll and I'm confused about which account to credit and debit with a journal entry that accurately represents the amounts. We pay the bill in full monthly and we deduct bi-monthly from employee paychecks. I've set up GL codes for dental / vision / health but do I debit those and then credit an account for insurance liability? Currently they are both set up as payroll liabilities so they are cancelling each other out on a balance sheet which doesn't seem correct at all. I've royally confused myself with this. When bill is paid it's a partial employer expense and then the rest would come from the withheld paycheck amount.
Can I print 3-up bank-issued checks that measure 8.25" by 9" on Epson WF-4830 printer?
we would like to add X days as an accrual PTO balance to employees from 1.1.25, right now we only see xx hours as an option to track PTO. Please advise.
Hi, Has anyone experienced/resolved the matching of failed payments to Invoices and marking as Complete.It seems that QB matches on the attempt but does not revert if Failed.Many thanksTom
On my second line of my invoice even with me choosing for the tax to be added, it does not pull through
I want to know more reports and accounting in QB Desktop?
I've been asked about an odd issue at work. Someone we know has two licenses for QB Desktop 2024. The second computer accesses the business file stored on the first computer. On both computers they open the business file and keep getting this error message: Warning⚠ [Error 3441,StatusCode -11118] QuickBooks could not load the company file.This may be caused by missing or damaged files.Here's how to fix this problem:Go to File menu> Utilities> Click Rebuild Data. If the error persists,Contact Intuit Support: 1-848-207-3993 Someone tried going to Utilities, Rebuild Data, and QuickBooks says the data is fine but the error message keeps popping up every few minutes, anyway. Tried calling the support number and Intuit wanted a lot of money to fix it. However, it seems as if the business file is OK. The employees are able to do things while the file is loaded but keep getting this warning error message over and over for some reason.
Intuit is such a horrible outfit for customer service. I keep getting an error 1603 when installing an update that QBooks is prompting for. The phone support in Phillipines is worthless. The self help link they sent is also worthless. The Quickbooks Hub milarky does not work at all.
I have a situation where I purchased an airline ticket for $173 using a credit card. However, the transaction did not go through, and the amount was refunded back to my credit card. Now in QuickBooks and my bank account, I see two entries:1. A $173.99 expense for the purchase. Initial charge. 2. Later, I received a $173.99 refund labeled as “Credit Card Credit.” It should be "Expense" even it's a refund, right? When reviewing these transactions in QuickBooks, the only option for the refund is to “Categorize.” Once I categorize it, it shows as a“Credit Card Credit.” My understanding is that this should be treated as a refund and still considered part of expenses, but I’m unsure if I need to adjust anything. Could you confirm the correct way to handle and categorize this type of transaction to ensure accurate bookkeeping? I’ve attached screenshots of the transactions for reference.Thank you!
4 out of the 7 have processed after several attempts. I'm not sure why the others will not process. QuickBooks 5 minute call back is a joke. I have tried that, got a call back 2 hours later and was given a different phone number to call... which did not accept incoming calls.
