QuickBooks Q&A
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These windows depicting people at a computer and suggesting I learn about this or that are constantly popping up while I am trying to work. The pop up window blocks my task bar and 2or 3 times out of 10 won't close- no matter how many times I click on "Maybe Later". This forces me to completely close the program to get rid of it, so I can work. This is beyond annoying. Then the same suggestions keep popping up with no way to say "No Thank You" or "Don't show me this again" I guess the marketing genius's at Intuit believe we don't know our own minds? I work freelance with over 20 company files, so I have to go through this with every company I open -multiple closing the program throughout the day. Please Intuit- Can you fix this?
Is anyone else having trouble receiving calls from Live Bookkeeping? My phone won't even ring, yet it will show a missed call from them and I am unable to get through to them when I try to call the number back.
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Buen díaTengo una pregunta por qué en el budget los datos no coinciden con el profit and loss, por ejemplo, el nivel de venta para el mes de abril fue de 133 k pero el budget solo refleja 128k.
Yikes! I accidentally imported pages of transactions rather than just a single transaction from our CRM this morning. The date range was for a couple of months so there is 12 pages of transactions that I would have to review and delete somehow if there isn't a bulk fix option. My last backup was 4 business days ago so I'd rather not go that route either. Is there a way to undo the most recent IIF import into QB Desktop?
We are a QB Enterprise Platinum user with about 15 active users. Our company has used QB for payroll for over 4 years, we use QB Time and IFSM to log time (including direct labor for job costing). We are switching to using a PEO/payroll processor to get better health insurance premiums. We will produce W-2s for Jan - Nov 2024, PEO/payroll processor for Dec 2024. I need QB to still populate reports and to calculate COGS-Direct labor. Has anyone been through this conversion and what did you do to get QB to process hours without processing the actual payroll? I spoke to 3 different people from QB Support and they all said that it cannot be done.
Hello, I have created a billable expense, added it to an invoice and now I see it in the Billable Expense Income Account. However, the income will not be realized until the customer pays the invoice. Is there a Report that I can use to see what billable expenses have been paid and which ones are still outstanding? Thank you, Leslie
I'm using Recurring Transactions for monthly billing. Have a workflow issue in that, the only way to seemingly trigger the "Update the recurring template?You're saving changes for a recurring transaction..." dialog is to choose Save and Send. However, I'm only ever sending the transaction when there are billable time entries in it, but when you do that, QBO will usually throw an error you can't get out of, and you have to cancel and re-open the invoice, so I'm manually going in and editing the Recurring Transactions every month, which is not ideal. Quickbooks Enterprise had no issues doing this (as with many things). Also, your pop-up survey cannot be bypassed, forcing you to complete it whilst in the middle of trying to post this, which is extremely irritating. I had to open up a new tab and start over.
I have been waiting for weeks to have QBO help link up my bank account for payroll. Had to cancel QBO and go back to desktop because they cannot get my bank to link.
please show me how to manually add transaction
How do I stop charging customers late fees after a week? I do not want to charge late fees
I have requested and recieved the email for the online files so i can import them into desktop. When i open the migration tool and select the file i want to import into my desktop enterprise nothing happens when I click on the import button. QB Desktop is open with no file open ready to go. Thanks
How can I have the last 4 digits of social security number printed on employee pay stub from QB online?
I know all about the steps to enter a vendor refund (enter a deposit, create a credit memo, link the two in the Pay Bills window). But how do I PHYSICALLY get the check to the bank? Following the above steps -- which are the procedures I've ever found online - only zeroes out the two transactions. It doesn't physically put that refund check on a deposit slip for me to take to the bank. How do I print a deposit with the check included so I can cash the refund check?
occasionally I need to personalize invoice messages before i send the invoice - that useed to be an option - however, now - i HAVE to use the template. Does anyone out there have a work 's around for that? I don't call qb's customer service anymore because they are not helpful - and i'm usually the one "supporting" them and showing them how to do things
Every time I create an invoice and add one of my services I chose to categorize that service as either a flat rate, a quantity, or an hourly Rate. I offer services that can be any of the three under various circumstances. QB seems to think that it knows better than I do. No matter how many times I correct and save the invoice the service category automatically changes from what I set it at to one of the other options. This is infuriating because it makes my invoices appear inaccurate or sloppy!
After I do payroll, I go to make tax payments and pay my federal withholdings and my state withholdings. I have always been able to view and print the form but now it says error-not able to view at this time. This has been going on for over a month. I have been using QBO for over 10 years and never had this issue. Please help.
Gear>Tools>Export Data>Change date range to last year>Export to Excel The General Ledger report is empty (yes I clicked "Enable editing" after opening the excel file). The P&L and Balance sheet are exporting correctly. I've confirmed that there is data in this date range for this company. There is information on the General Ledger Report when I run it normally from the reports section in Quickbooks. I've tested this with 3 other company files and the same result. This is a huge bug, please fix it immediately. I use the export feature to save a snapshot of the books each time I close the books and file a tax return. I've already done about 50 of these this tax season and now I have to go back and manually re-export the Gen Ledger for all of them. I rely on this feature to work, and I use it frequently in case numbers in a closed year have changed, in case the client is audited, or if the company closes. I only caught this because I needed
I have some invoices that are not showing the text invoice feature. What can I do to fix this issue? I have many customer's that do not use/have an email.
We have a number of vendors that we pay monthly and they have dozens of invoices & credits. I need to send them remittance advice so they know which items to clear from our account.