QuickBooks Q&A
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On Form NYS-45, Part C – Quarterly employee/payee wage reporting and withholding now requires that NYS, NYC and Yonkers withholdings are reported separately, but the existing forms in QB combines these so it makes it difficult now for us to file the NYS 45, is QB working on a fix for this? ThanksSteve
How can I cancel my Live Expert Plan?
With the the 941 deadline just around the corner, now's a good time to give your payroll tax filing settings and processes a quick review. Tune in below to learn about automatic versus manual filing processes, how to easily see and understand the tax amounts due in QuickBooks, where to find your filing status and what it actually means, important filing dates and payment timelines, and what to do if you ever run into a snag with a rejected payment or tax notice. If you’re interested in streamlining your payroll process or automating some of the work, consider adding QuickBooks Online Payroll.
need to change email and password for the Admin of our business
I am trying to remove my home address and phone number from my invoices in QuickBooks, as I run an online business and prefer not to have personal information displayed. For several hours, I’ve been attempting to resolve this issue, but despite saving changes, both my address and phone number keep reappearing on the PDF invoices and payment emails. I've tried customizing my invoice template and updating company settings, but the issue persists. How can I ensure my address and phone number are completely removed?
need help
I have a payroll issue that I'm trying to email/contact quickbooks about and it seems impossible. They sent me a link thats a deadend. Does anyone know how to contact them or start a case?
One of our employees got a new phone and phone number. She has been having issues with her Workforce app ever since. Last week she uninstalled and reinstalled the app and now it says there is no company associated with her. She still shows up properly in the system. What can we try to get it working again?
Dear QuickBooks Support,I am writing to formally raise a concern regarding a refund check issued to my former business account. After selling my business, I canceled my QuickBooks Online subscription. Subsequently, I received a refund check made payable to the business. However, by the time the check arrived, my business checking account had already been closed.I encountered a similar situation with another vendor, who promptly and helpfully reissued a check in my personal name upon request. Unfortunately, my experience with QuickBooks has been markedly different. Despite numerous lengthy calls to customer service — often involving escalations to managers — the issue remains unresolved.Each time I speak with a manager, I am assured that reissuing the check is a simple matter and that a new check will arrive within 14 days. However, no replacement check has ever been received. In the most recent instance, a manager provided an email contact for follow-up, but my subsequent emails have g
Payments have been entered (for multiple years) and not reconciled.
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I want to be very clear. I AM NOT LOOKING TO INSTALL QUICKBOOKS. Please do not ask me why or anything related. I want to know how to "completely" get rid of quickbooks software off my computer. Using the control panel or removing from windows settings does not completely remove the program. There are still temporary files and registry keys left over. I was told that there was a removal tool that I can use to completely remove Quickbooks. Does this tool exists? If not what can I do to remove the rest of quickbooks off my computer.
My bank withdrew the funds for payroll tax on 12-31 but QuickBooks logged it as 1-3-2025 so I can not reconcile December.
The same email address was used for the accounts. I am looking to access the old account info for tax information.
I currently run Contractor direct deposit payments out of QBO payroll.For each week I pay contractors for various jobs that are costed / itemized when the payment is made. How do I invite them to Workforce so they can see the details of their payments and see what jobs they got paid for and how much? Currently they only see the lump sum on their bank details with no additional info. Thank you,
Is there anyway, we can get payment delivered in 1-2 business days? QB says it takes 3 days the first time but can process in 1 day after "a few" successful transactions. We have a requirement to process all 60 in 1-2 days and cannot wait 3 business days.
I want to create a workflow wherein project managers review reports of workers’ time posted to their jobs and have the ability to approve or reject it. Can this be done?
I have Quickbooks self employed and solopreneur however I used a different email on solopreneur and now Im not getting my mileage. HELP
Our organization just started using QuickBooks Time. Because it's linked to our QuickBooks Online system, it displays all 2,618 customers. Each employee should only be able to see a few customers. If I go into the Manage Customers window, it seems like the only way I can change a customer to be assigned to all is if I click each one, uncheck the inbox, and click save. I don't want to do that manually for all 2,618 customers. Is there a way I can mass uncheck those boxes?Thanks!
