QuickBooks Q&A
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We have had QB backups complete in 2-3 hours and other times take as long as 34 hours. Intuit is telling us to expect our backups to take 24-48 hours. Clearly, Intuit does not have the proper server capacity if this backup time can vary by a factor of 20. If Intuit is to properly serve its customer base in a cloud environment, it is critical that there is adequate server capacity. In a proper business computing environment, Backups should not take longer than a weekend. In addition, backups should backup the entire database and should not leave out key functions such as: • Custom Reports • Recurring Transactions • Rules In the desktop environment, these issues did not exist. You noted that the reason our backups can take a long time is that we have a large number of transactions. We have data in our QB database that goes back 20 years. Yet I don’t believe QB has a function to delete or summarize old data that could significantly reduce the size of our database. That would be an importa
I have several new employees that can't see their pay stubs on the app. Is there a setting I have missed? Our old employees don't have an issue.
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I am treasurer of non-profit reporting to board of directors monthly. I use a custom comparative P&L/Statement of Activity to show results of current period vs previous period, current YTD and previous YTD. I moved from QB Desktop to QBOA in 2023. For the first time with March reporting, I am seeing the previous period labeled as Jan 29 to Feb 28 - a 31 day period, but not just the month of Feb. How can I fix this?
Hello, I am noticing that a payroll check is being counted twice in my profit/loss report. What is the appropriate way to track these? The first instance I see is a PayrollCheck entry under "PayrollExpenses:wages" account ( I believe this was auto generated). It maps to an employee check that was paid via direct deposit. The memo states "Gross pay: this is not a legal pay stub". And the other entry is the itemized deduction (i.e. actual withdrawals made from bank accounts broken up into pay, benefits, and taxes). It seems like a simple solution would be to delete the "paycheck" entry but I don't want to lose history of this paystub. Any suggestions on best practices? Thanks!
Hi I am a freelancer and need to download the payments/ deposits from my client made to me. How can I do this ?
I am unable to remove bank feed from one bank i no longer am using. when i click deactivated all online serves i get the error "Invalid Customer ID. Customer ID can only contain alpha numeric values". I tried re sorting, rebuilding, creating a portable company file and restoring and nothing.Any advice?QB pro plus 2023, windows 11
Chasing late payments can be a drain on your time and resources. Fortunately, QuickBooks Online offers a simple solution: automated invoice reminders! Streamline your collections and improve cash flow with personalized, professional reminders sent directly to your clients. Our infographic below walks you through the easy setup, highlighting the benefits of this time-saving feature. If you want to take payments on the go, check out QuickBooks Payments rates and apply. For more info, check out this full article on setting up automatic invoices in QuickBooks Online here.
All of a sudden about 2 weeks ago, I am unable to print checks in Quickbooks 2019 desktop. Is there a fix for this problem?
again can I get customer service for my quickbooks account
I started filing my taxes and asked me if I wanted to upgrade I selected no I continued it asked me again, I selected no and at the end of my taxes I get a charge of $278 for a "free" service.
Any suggestions?
In desktop I could have all 4 of my companies in subscription and open each company seperately. Can the same thing be in quickbooks online? So far I have only been able to have 2 companies in this one login subscription.
I would like to add a field on my estimates and invoices so I can have a bill to and a service address. There is an option to have a ship to but that does not apply to my kind of business.
I need to set someone up for Read Only access. When I researched, the QB On Line website said to choose the "View Company Reports" role. Yet when I try to set up such a user, this role does not appear in my drop down list of Roles. Is there some trick to adding this type of User Role or can it even been done in a small company QB On Line version? Not sure how reply works, but it's "[email address removed]". Thanks! Tom
There no way a self employed individual can manually entered expenses. QuickBooks was useful for self employed members, not any longer. In addition there is no assistance available.
I cannot link to USAA, there is an option when I select a bank of "USAA Federal Bank Saving - NEW" However, when I try to link it throws an error before even asking for login credentials.The help message tells me to download a QBO file from USAA, but they do not offer that type of download, only CSV. I see this has been answered a dozen times and no real answer has been found. Please help.
