QuickBooks Q&A
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Plenty of my customers have paid online before, but now there isn't a link from them to pay online. Help!
A payroll adjustment was created by QBO support for state specific taxes that should not have been withheld from a (prior) employees paycheck. There have been two small payroll liabilities hanging out on our balance sheet since October, which QBO support just fixed today, June 2025. Doing my bank rec now I see an October 2024 payroll adjustment for this prior employee. I need to write him a check for this, but I can't figure out how to turn this adjustment on the bank rec into a check to print, or to associate a check # with it once a check is paid. If I write a new check, it will duplicate this entry. How do I move forward? 1. I could hand write a check, but then I've got to make sure my AP person updates the next check they write since I can't record a new check for this in QB2. They do not have direct deposit, so I can't just make a direct deposit either Help?
I delete the entry every day, but the next day it's done it again. This has been happening for about 3 weeks now. Any idea how to stop this from happening?
The inactive account no longer are current QB accounts.
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I have QB enterprise and need to migrate it to simple start .. how can I migrate the data
The view company report is not changeable. And if I copy bill approver to a new role, attempting to add the permission to view company report, those check-box are grey out. Not letting me to add
We do the books for about forty businesses managed through our QBO Accountant account. Our CPA is requesting a client list that shows what version of QBO is being used by each. For example, QBO Plus vs. Essentials and who has a Payroll module.I tried creating a custom report, but the clients' QBO versions isn't an option. Am I missing something? Has anyone created this kind of client list? I can manually spreadsheet a list, but I shouldn't have to since the info is all there in QBO.
The amounts match and normally they automatically match. The dates don't match but they are just a couple of days different.
Is anyone else having a new issue? Last month when reconciling the April month end bank statements, I noticed an issue with our reconciliation module - it did NOT adjust the matching of our foreign items. Normally, what happened is that when "matching" each transaction in the banking module, the system would automatically update the value of our foreign items to correspond with the exact translation per the bank however that is no longer the case. In April, I assumed there was a glitch in the system as frequent updates seem to occur and this month I was mindful of only entering foreign transactions on the date they posted to the bank seemingly thinking this would align the translations however again this month while reconciling the May statements, I had to record a manual journal entry to adjust each of the 50+ transactions we have in foreign currencies. I am having a difficult time understanding what
Hi All, When I go to create customer statements for 90 days past due customers (should only be around 50 customers) I run into the limit of 4500 customers. This was added to QB Enterprise 2024 but wasn't a problem in any previous versions.I'm wondering if anyone has a solution to this as it has been a barrier for us to notify and collect past due customers.
Hello Community,we want to use the shipping manager in Quickbooks Desktop Enterprise.We have never used the Shipping Manager. Now we would like to integrate UPS.After we have accepted the terms and conditions and entered all our data, the error message appears:Oops! Something went wrong...Account registration failedPostalCode and/or CountryCode input does not match those associated with the AccountNumber [9570103 The Postalcode and the account number definitely match. We have also tried it with our second account. It doesn't work with that either.Do you have any tips for us on how we can solve this problem?Thank you very much for your help!
I would like to pay vendors via check from my QuickBooks checking versus having to pay for a fee to have it transferred to an account I have check writing on in order to pay vendors.
I import invoices from Harvest and then email the invoices from QB once. Then I click Receive Payment and charge the credit card/debit card/ACH they have on file. I do this on the 1st of each month. When I ran it yesterday, at least 1 client has received his inovice via email 161 times and said it's not stopping. I ran through all of the troubleshooting steps QB help indicated and nothing has helped. At this point I don't know if it's just this 1 client or if more clients will notify me later. How can I get QB to stop sending the invoice?
I have several rental properties which I own. Currently I am "managing" another property for a family member. which I am receiving the rents, paying taxes, insurance and repairs from the rental income. How do I report these in QB
Stripe collects our guests revenue then withholds their fee from our net deposit amount. How do I record and account for these fees and revenue in our QuickBooks? I've set up to create invoices for each guest, do I record the full amount or only the amount Stripe has deposited into our bank account? Do I create an expense account for the stripe fees? How do I account for the actual amount deposited into our bank account and would the stripe fees be a COGS or just an expense.
I was under the impression that ACH transfers were free. I just noticed I was charged $5.00 on an ACH transfer.
A bank transfer from your customer has been canceled due to a problem with their account. To keep your books accurate, you should follow the steps to handle a canceled bank transfer. Received the above message as an alert this morning. Has a link that says it will take to the steps to handle a canceled bank transfer, but it goes nowhere. Can anyone tell me these steps
Every month there's a new issue, new update, or new interface that makes working in QuickBooks Online increasingly more difficult. The error of the month this month, is when uploading a .csv file for manual entry, I'm hit with the error, "We can't upload everything from your file. Some info may be missing from your file. Double-check that your file is complete and try uploading again." Problem is, I've uploaded the same files, from the same bank, using the exact setup for years and this issue just randomly started happening. Last month, I was able to work around this by using Chrome instead of the QBO app, but now this month, it doesn't work. I have bookkeepers who aren't allowed to access client's bank accounts and I have to upload files for them to enter. I swear QuickBooks/Intuit absolutely hates their users and every time they try to make something "better," it ends up 500x worse. I am sick and tired of these errors, updates, and continuous "enhancements," that do nothing but make
We're a small business. Been using QB for 20 years. We used it the same for 2 decades. Check, online banking. 2 banks and 2 credit card to reconcile once a month. Until 2023 we updated the software every 2 years and paid $250. 2023 it went up on subscription to $530 2024 it went up to $6892025 it's going up to $999 400% in 3 years for a small business with one license for desktop version and no payroll. And the reason? QB is a monopoly on this end and small and medium size businesses don't have other options. So this is what we get. CPAs will work only with QB. I called my accountant of many years. She says that QB are crooks and criminals on this end squeezing small businesses with no alternative but she can only work with this. This is NOT right. MS office doesn't cost like this. None of the online software we use had the nerve to raise rates like this. Only a monopoly can do this and QB exploiting us small business to the last cent. I bet you next year
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QuickBooks Online has changed the Subject Line of the emails sent for new invoices, and ignores our Default selection. Our DEFAULT selection has had this format for years: "Invoice xxxxx from ECS Distribution" Even though we have selected a specific default subject line, QuickBooks online started populating the Subject Line field with this new format: "New payment request from ECS Distribution, LLC - invoice xxxxx" The attached screenshot shows QBO acknowledges the default Subject Line, but is still populating the Subject Line with something else. Does anyone know how to force QBO to revert to the Default Subject Line we've always used? Thank you[Screenshot removed, contains email address.]
