QuickBooks Q&A
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I am setting up the new payroll bureau but the payslips show the company name and not the company address. Where can I add this?
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Just been on a webinar with HMRC for end of year PAYE. HMRC have stated that PAYE software being used has to be updated - has QuickBooks been updated to the HMRC PAYE software for 2024 -2025 version?
Hi I have chosen the option to add an accountant to my profile so they can access my accounts. I have sent them the link but they have said it won't allow them access. Has anyone else had this issue? Colette
Hi I am getting the cannot connect to HMRC but nothing has changed and everything is correct
I need to see which invoices have been paid by cash
HiI want to run an aged debtor report but it is only running a due date report and I want my aged debtor report to show in invoice date not due date. How do I go about converting the report to invoice date please?
New to QB Self Employed. I can no longer upload a receipt when creating a new expense. It allows me to select the file, says it's uploading but it never completes. It worked initially, but not any more. I have cleared my cache and reset the app data, but still no good. Any help would be appreciated.
Hi there, I am trying to do my first payroll for this beginning year and it is just showing up as closed. I have an old payroll showing which I could not delete when I switched an employee over to another payroll so that the two employees were on the same payroll (if that makes sense) Not sure if it is this that is causing a problem or do I need to add new pay schedules altogether for my new year beginning (April) to run my first payroll?ThanksClare
It is very important to be able to assign a unique customer account number. There are many reasons for this but I dont seem to be able to create one. I must be able to print this ID out on invoices and estimates.
I have found the 20.0% RC Tax Code, but I would like to create new tax code for 19% Reverse Charge. Is that possible?
It seems the description field is missing from most reports - do not be fooled by the memo/description - as this is not the same field. spent over 1 hr on support and they could not do it. I am somewhat amazed a batch report of sales or bills cannot be easily generated.
Hi I'm new to quickbooks and need some help please. We have our QBO set up with GoCardless attached. We had a group of invoices that were being paid via GoCardless but we updated a couple of them after they were initially sent out and resent them (big mistake, lesson learnt), but Gocardless still took the original amounts and have matched them against the updated invoices. So the invoices are marked as paid, but did not take into account the differences in amounts on a couple of the invoices. Now the Tide payment has come in and can't be matched to the deposit as the amounts don't match. So how do I rectify the issue?Do I delete the GoCardless deposit then restore the invoices to the original amounts and then use the tide deposit to match and pay the invoices? I will need to have one invoice recognise the overpayment as a credit? to a client and have another invoice recognise the underpayment some how too. I hope that makes sense Thank you in advanc
I recently purchased the Quickbooks Essentials Edition a few days ago at a discounted price of GBP £30.20/year.I now find myself in need of upgrading to the Plus Edition due to requirements for managing stock and purchase orders. Upon attempting to upgrade my subscription through the subscription and billing options in my account, I encountered a discrepancy in the pricing. The Plus Edition is advertised at a price of £41/year, which would mean an additional cost of £10.80 compared to the Essentials Edition.However, when I proceeded to upgrade, the system is quoting me a total of £302.46 (+ £60.49 tax), which seems significantly higher than the expected difference in price. As per my calculations, the difference amount should be £10.80. I kindly request your urgent assistance in resolving this matter.
I would like all receipts uploaded sent to me in a file, can this be done in simple start? Looks like it can in Online...
I get a 590 bank connection error trying to download my Santander bank TXs.I have tried to connect via a normal and private browser window and still no joy. I have used Google Chrome and Brave browsers and still no luck.I really think the issue is with QB, let me explain.Normally its a 90 day maximum connection period, but when you log in to connect its asking for 99yrs duration, and this date also comes through from my bank SMS OTP code. Previously this used to show just 90 days duration.Is this a coding error from QB to my bank that is causing the issue?I have downloaded them manually as a CSV file and added, but it would be easier if this was automatically retrieved.When it fails, it also says it has reported the issue to QB and it will be resolved and someone will be in touch - this has been ongoing for several weeks now and not resolved, nor has anyone from QB been in touch.I see many folk having similar issues.
Hi,I'm a bit puzzled at the moment as I have read articles saying that there is no current ability for read only access, but then in the same post, there is a reply saying that custom roles CAN be created with specific permissions.I have created a new role but I cannot see anywhere here that allows me to edit the permissions. There are no links to edit and nothing is clickable. I tried to save it in case the role needed to exist first but it will not let me save it as it says no permissions have been created.I have also tried to edit an existing user with a predefined role but this is the same and it doesn't give any button or link to be able to change anything, only the button on the bottom that says save changes.I have also noticed that when the permissions load, it shows the area and a summary. I have to click three times to expand the list of permissions, once which collapses the description, again that brings the description back and then finally to show the list
