QuickBooks Q&A
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I am trying to change the wording on my receipts email. I have had lots of customers saying they have already paid it as the wording on the email in the subject says invoice for payment .... rather than Receipt for payment.I don't want to change it every time and this is not an option on the phone app anyway.
For the last 9-12 months I am getting more and more customers not receiving their invoices. I shouldn't have to send them form my own email, making more work for myself.They are currently sending from a 'do_not_reply' address which my email recognises as subsciption list and puts it in junk. This happens mainly with hotmail/gmail/googlemail/yahoo and others.It used to come from my name and i never had any problems.
For a specific month I had uploaded a number of expense invoice - Travel £100, Parking £50. The bank transaction shows that an amount of £150 has been paid. I can see that you can split this amount into Travel £100 and Parking £50 but how do you match the receipts to the split bank transaction
We are aware that some customers who have Metro Bank accounts may be currently unable to update transactions. We are working hard to resolve this and apologise for any inconvenience. Please try updating your transactions again later. In the mean time if you need to import transactions from your bank into QuickBooks you can do so using a CSV: QuickBooks Online/ QuickBooks Online Accountant - Manually upload transactions into QuickBooks OnlineQuickBooks Self Employed - Manually import transactions into QuickBooks Self-Employed We apologise for any inconvenience caused.
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Hi, I am trying to submit old VAT Returns for a client from registration (9th May 2022) up to date, however when I go on to VAT page in Taxes, the first open return it shows for May 2023 - July 2023, and it is coming up with the following error message:"Update your VAT accounting periodsYou have returns that need to match HMRC’s records."When I try to take action on this it is telling me that "This VAT return must be marked as filed" for a VAT Return for the period 01/05/2022 - 30/07/2022, saying HMRC has already received a VAT Return for this period, despite this being the incorrect dates, and no VAT Returns having been ever submitted for the client. MTD is turned on for the client and he is authorised on our HMRC gateway, and VAT number is correctly entered on our QuickBooks, so I am unsure why it is not pulling the correct information through from HMRC, any ideas on how to proceed with this would be appreciated.
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I have urgent year end entries to make and I cannot access QBO - I have reached out to them several times but they want to blame my equipment instead of the fact that they have a Mac authentication problem and invalid certificate. Is anyone else going through this?
I need support with an issue and need to speak to a support agent
When will we get the fix that we are all asking for on a daily basis to permanently turn of the Modern View Function
What happens is that the bank downloads come into the account showing that they have a rule attached but although the rule is set up for an automatic posting it doesn’t do it. Th only way I have found to do it is to go to the rule of one of the items, open the rule details as though to edit it. Delete the minus sign that appears in the amount box and then close the box. The entry is posted along with all the others awaiting automatic posting!
What are the actions in QBs to record a bill for a purchase of machinery and a self billing invoice for the machine being offered in part exchange?
So after the last debackle when the menus were changed for none professional worded navigation. It appears Intuit are determind to make a total mess of things yet again.What I'd like to know if where do these suggestion from customers come from as I've seen nothing but complaints about the constant changes. There's no discussion on here about this new change and none of the UK Facebook support page?Can Intui actually show us what it's going to look like?
I am using Quickbooks standard payroll. Although it was set to claim Employers Allowance for the previous tax year - and the automated journal calculated it correctly, my client has received a demand from HMRC for Employer's NI. It looks as if an EPC was not generated so I need to submit one through QB to put this right. I am told by support this is not possible? So how do I put it right with HMRC?
With Basic tools not accepting any EYU after April 2020, how do you submit an EYU in Quickbooks for tax years after this ?
Hi,I am hoping for some advice please. I ran our first payroll at M3 June 2023 and submitted out FPS. The payroll was incorrect and I was advised to delete the payrun and re enter and submit again. I did this and since run M4 payroll which was fine but when I checked HMRC and spoke to them the M3 payroll figures were incorrect and it just sent them minus figures which they then used against the original FPS and the figures are still incorrect. I have been advised again to delete M3 and M4 and start again but am worried that it will just produce the minus figures again and still be incorrect any advice welcomed please. As I can't amend the YTD figures on the FPS submission at M5 on quickbooks standard. Quickbooks and HMRC have said to delete and rerun both months is this correct.
They're constant. I don't have payroll, I don't track mileage, stop suggesting I do these things. How can I disable recommendations? I've seen from other threads it's either impossible or hard to do...
The bank have confirmed that everything is fine at their end and my log in details are correct.
After dragging my heels on any move from QB desktop (premier 2021) to QBonline - I called support last week and they said I can test drive the online system for free so I set up an account and also logged into Movemybooks to import my desktop system so I could see what happens and play with it. The result is honestly such a disaster I do not know what to do next - I feel completely sick with worry. 1 - No stock items have moved . We have hundreds of stock items with description and values ...no value in at all for ANY of this on the balance sheet ? 2 - My foreign customers , suppliers and bank accounts have all been transferred in as GBP and its a complete mess. Everything needs voiding and re-creating . No way to exclude FX entries in the movemybooks system - its all or nothing.3 - My balance sheet is out of whack by several hundred thousand pounds as something is wrong with the VAT total. QBD shows VAT liability around £ 24000.
I have 3 companies setup in QBO. 1 is for personal, 1 is for my normal business, and I have 1 set for a side gig that only has 10-15 transactions a year. For the side gig company, is it possible to move it inside my normal business? It doesn't make sense for me to keep paying a subscription for so few transactions. Within the side gig business, I have a bank account and credit card account and use about 8 (categories/charts of accounts). Is this possible? Thank you
I am the treasurer of our local u3a (University of the 3rd Age), in case you haven't heard of us we are a Uk based National organisation with branches throughout the UK https://www.u3a.org.uk. As a branch we have over 700 members paying an annual membership fee, income which comes in once a year. We have two bank accounts one for unrestricted funds utilising the membership income for speakers, meetings, accounting and general expenses relating to the branch. The second restricted account is for our activities, we have around 50 diverse groups most of which have income and expenditure especially Theatre groups and outings. I currently control things with a large spreadsheet paying bills and recording income from the groups and membership. The turnover is around £70k / year and requires me to spend around 4 hours a week of unpaid voluntary work to keep control of the figures. We have NO payroll, Invoice, VAT or tax issues to contend with. i would like to set th