QuickBooks Q&A
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Can't find my history..?
Now I've got double the income showing on account: all 😱 1) Adding the same bank account twice can't be the right way to fix a bank account not syncing to QuickBooks. 2) Having added the same bank account, the newly added account doesn't add up to the same amounts as the original account 🤔 🤔 My income has doubled 😱 3) The original account gives an error when trying to reconnect using a PC. Browsers cache cleared. The mobile app has Red tangle with null written next to it.The phone app day it's reconnect and I get an email saying it has but nothing has synced for 12 days 😭 Anyone with knowledge of this please help 🤷🏻♂
I have got a monthly profit and loss account. It shows full details of all expenses - they are broken down by category. However, I cannot work out how to break down the income by category - I have 5 different categories of services that I provide and I want to easily see how each one is doing.
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We do not want to amend any existing employer contributions; she just wants a fixed £100 to be taken from her salary and paid into the company pension plan along with her standard Employee and Employer Contributions. I would imagine this is a Pension salary sacrifice, but when I follow the steps on the help function, its doesn’t seem to work, and it only allows a various of a percentage. Not a fixed amount. I’ve also tried to add it as a deduction, which does work, but the contribution is not added to the pension amounts on the reports, so I’m not sure how I’m meant to do this. Do I deduct and remember that this deduction also needs to be added to the pension reports before I submit? I can’t submit pension directly through Quickbooks anyway, and manually upload the contributions, but is this right to do it like this?
Not receiving verification texts ?
We have a line/class in QBs for an income we receive each month, the clients pay us and we credit this line. They are not down as a customer it’s 13 properties that pay us a service charge. I need to create invoices for cleaning / maintenance etc and then pay the invoices using this credit. how would I pay off an invoice this way?
I have two questions:The first one is I entered a timesheet and started to enter paycheck details for an employee that worked his first job in a city that I need to take payroll taxes out of. I saved and closed the paycheck detail and went to employee set up and added the city that was new. When I go back to paycheck details the city won't show up, I'm guessing because it was started before I added the city. I don't see a button to delete so I am not sure how to restart this paycheck without causing a mess. The second question is I just saw the payroll setup button under the employee's tab. I selected it to see what it was and my computer went crazy saying it was adding employees and W2's and all kinds of stuff. I exited out. What does that button do? I do not want the version where I pay for QB's to do payroll for me. Thank you.
Unable to Open Invoices, drafts or view any sent invoices. I mainly use my IPhone for sending invoices.Cleared Cache no successIt has been unresolved for several weeks. Extremely FRUSTRATED !!!
Hi, I have several customer who I created invoices for, when I recorded the payments it now shows the amount as a negative figure. I think I may have recorded the payment twice in error but I'm not sure how to check. Any tips?
As a small organisation with a lot of cash receipts and not near a bank, we top up our petty cash from cash sales takings, about once per week.We enter the gross sales takings into QB, but this does not match the bank statement. It doesn't seem possible to enter an expense transaction along with a credit against a bank entry, so we have problems reconciling the bank account. Can anyone advise how to get round this problem please?
I can’t seem to find a way to talk to a human to assist me, the window goes grey once I do this batch action and I then have to log in again. I use edge, is there something I am doing that could prevent QuickBooks from sending just this one remittance advice? As all other suppliers receive theirs no problem
We have supplier amount at a minus figure as we are due a refund. All invoices and credit have been entered into Quickbooks Online. We have now received the refund from the supplier via bank and its showing in Quickbooks banking transactions. How do I match the two amounts to bring the the opening supplier balance to £0.00 So far spent about 1 hour going round in circles. any help/advice greatly appreciated - thanks!
So long story short... We agreed to purchase a marketing business for £5k. The owner let us run it and use any income made from the business to then purchase the business from her. We made 2k (through the business) and paid it to her, we then put 3k of our own money into the business and paid her the remaining 3k. How do I account for this? So the business 'paid for itself' and now is an asset? Or just a huge expense? We aren't VAT registered if that makes any difference and sole traders. Thank you!
When you press apply the screen does nothing and no change is made.
tried different cards
It's a little disturbing but I can't seem to view any VAT return prior to Feb-April 2022 return. All reports prior to this are blank. This is the same in both my companies I have on QBO.As secondary thing I've just pulled up the previous VAT 100 reports prior to 2022 and they are ALL wrong. Like, totally and utterly wrong. See screenshot of negative sales and purchases. I've tried this on 5 different iOS device using Safari, 3 Macs on both Safari and Firefox and a Windows PC using Firefox. It would be more constructive if NONE of the Intuit forum bots NOT reply with their usual copy and pate answers that would be a good start. Having detailed reports from accounts is a legal requirement. A detailed explanation would be welcomed as this is very concerning.
One of our customers have said that they have received a number of payment reminders for an invoice they owe us but the payment request is coming from another company?!
We pay our employees a monthly salary but they have different rota patterns. Some people work weekends, some evenings etcetera. They have full-time or part-time contracts. When we try and get their rota pattern reflected in Advanced Payroll, this then automatically switches them away from a monthly salaried payment and into a calculation of their pay based on hours. The quickbooks (agonisingly long) online support process have confirmed that "we don't have the option for the holiday to accrue based on the rota pattern." The only workaround is "to manually adjust the leave accruals on the payrun instead." This is creating a LOT of extra work and is going to be ongoing headache. As far as I can see, our only available option is to compare employee annual leave requests to their contracted rota pattern every month and then based on the dates they've selected to be off we manually amend the number of days with each payrun. Has anyone else come across this or have a better wo
