QuickBooks Q&A

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Why is Quickbooks Online so slow??? I find it slow at the best of times but for twice in the space of a few days Quickbooks is unusable!!!! I have been on hold for almost 25 minutes trying to speak to someone.

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References customers put in payment of invoices do not match what  appears in my bank account vs QB

icrtouch

I have found that customers say they are replying to emailed invoices, but I never receive these.  The Customer Facing Email  is correct  The customer does not receive any notification that their reply is not received.  Can anyone help?  Many thanks.

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Several of our customers are invoiced quarterly in arrears. With some customers the revenue is consistent across the quarter, with others it is volume-based. We would like to recognise the revenue on a monthly basis. At the moment, we create a journal entry to recognise the revenue each month, but I was wondering if there was a better way to do it.

Is Quickbooks online not working again today - menu/dashboard not displaying fully.Quickbooks online Status never says there's any issues but when you check on downdetector there's lots of people having issues. Thanks, 

So are Intuit going to dump another GUI change on us all without so much as a test or information as to when this will happen?Why all the constant changes? I think if you ask your customers who came over from Desktop is it was consistent year after year. Made for very efficient productivity. 

I am trying to issue a credit and in the help section from QB there are 2 suggestions. One for a credit when a customer has paid an invoice and one for when a customer is unhappy with the service/goods.Both have different ways to input them but apart from if you are reallocating a stock item in the second example what is the main different situations they would be used in? 

Using the app to snap receipts/supplier invoices, but what happens when I get a credit note.  Is there a way to select it as a credit note rather than invoice so that it uploads correctly as a credit note. 

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Hi, I believe I recoded with correct supplier for each purchase, however it shows all transactions with only one supplier on a same date which is I recoded at Expenses page.  I don’t know why.. and it says the category is "split".. I recorded all purchase in a month at end of the month only May, June and July.  I need to attach VAT invoice to submit VAT return, so they need to be showen correct supplier and correct dates. Q1. How can I change to see by the date purchased individually NOT recorded date?Q2 Why they were categolised to Split?Q3. How can I edit supplier or date?Q4. Where can I delete all in case I have to re-record them?

This is happened since I was transferred to the new core system

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I would like each transaction to have an attached receipt/invoice.

Is anyone else having the same issues? Have used Quickbooks for almost 5 years, app has always had issues, but seems to be completely useless now.

Hi,  I've called Quickbooks help multiple times in regards to a pop-up message that appears when I change my recurring invoices. The Quickbooks phone support team keeps informing me that they will report the issue and have someone from the technical support department look into it. I tried contacting Gocardless as well, but to no avail. Nothing seems to be getting done about this despite the fact that it has been happening for a few months. The issue: When changing recurring invoices or going into a customers invoice the following message appears on screen "! Your payment may not go through. Your gocardless does not support to make multi-currency payments. To enable direct debit setup for foreign currencies please contact gocardless."  Recently, I've noticed that when this notification shows, it frequently ticks "Let customer make payment" and "un-ticks" the Direct Debit Scheduled. This is really annoying since we haven't received as many payments through

We have the pdf copy invoices attached to every "bill" in quickbooks already.

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