QuickBooks Q&A
Recently active
Its showing on the list of Pay Runs all the HMRC Submission boxes as a orangey colour (HMRC submission not sent)HMRC have received it and sent an email to me (Submission Received)
Original commenter did not share additional details
I have a client that wants to pay their invoice by credit card. Ideally I don't want to use PayPal, is there another way to do this?
This happens intermittently and I think there is a glitch in the software
This function always used to work fine but issues since update of app I think...
does a tax refund show as credit on payroll
Someone has filed a VAT return showing "open transactions" that don't appear in the VAT detail report
We are now using quickbooks to send out various sales/purchase forms, we also have multiple users, but they are all sent from our generic e-mail address, we need these forms to go from specific users email address's, how do we do this?
I still use Quickbooks Pro 2013 desktop version.....it just works for me. I recently installed it on a new laptop and I need to enter a validation code and customer number. I have chatted and phoned support and they were vague about supplying it. Is this still something that can be supplied as if not how can I access my accounts?
Hi this is for anyone who has Go Cardless linked to their QuickBooks. QBO has started flagging invoices created as having an error with Go Cardless. It states your Go Crdaless is not set up for multi currency transactions. However the issue lies in that the invoices are all in GBP and the DD option isn't even selected as the customer doesn't use direct debit. How can I fix this? It is very annoying.
I have just signed up to QuickBooks for my catering business and in the process of customising invoices, sales receipts etc. Today I created my first invoice and applied two payments manually as the customer paid me by bank transfer. I have sent them the invoice (which shows as paid so that is fine) but also wanted to send them the receipt for the payments they made. I cannot see a way of customising that receipt to add in my logo, colours etc. My invoice and sales receipt have all been customised with my logo, I have altered the colours of the column headers etc and would like the payment receipt to match. Is this possible yet? I have checked the community and can see loads of people asking for the same thing but nothing recently, hence why I am asking again. I have also already submitted my request using the feedback option in QuickBooks.
User has restricted sales
Hello All I was given access temporarily to a client's data before formally being provided with the accountants access which is still to happen. I accessed QB Online (I thought this was the product they had) and could only see a dashboard with zero activity in each tile. QB was also hanging badly and wondered if it was some kind out outage?! There was no sidebar with the various ledgers and report options etc. It was blank.Anyway, support asked me to clear cache etc or try a different browser (although it was fine the day before with a different client - could this actually be the issue??). I was unable to do this at that time as the client was gone. Some time later they texted a screengrab of the APP that they use!! Does the app speak to online version or should I be accessing on the app rather than online via QB website?? Or could it be that I have chosen, say, Online rather than Self-Employed (what error would this show??).Is this the reason I am having an issue or is
My payroll function isnt the same as last month
I recently started using Quickbook.Previously, I have been using excel and I assign each client with a Client Code. Example AT89780.I would like to import these codes into Quickbook. But in the templates, there isn't any option to add it. Is there any way to do that via the import?Also, I would like to add "Tag", e.g. "Important client" and I would like to add "referral", how do I do that?
The reports provided don't see to go back more than the current year even when I choose earlier periods.
My QB was in an insane state, balances out by over 800K, deleted invoices, missing transactions for years, Two completely empty VAT100 reports, a random open VAT return, VAT and corporation tax payments deleted, accounts deleted. Unable to match £20k worth of VAT payments to old returns that were not submitted MTD.How stupid of me that I attempted to bring it into order and have my QBO and bank balances match. I now have a completely erroneous 100 page exception report so it is well beyond ability to edit them out individually (not that I know how). I've downloaded it into spreadsheets and with many dates and descriptions missing, I can organise a lot of it, but not all. Most alarmingly, it has brought in a tonne of old (eg 2015/16) invoices that either don't exist, or it has duplicated them with different and incorrect VAT amounts .... sending my VAT due balance to extremes. VAT is due in less than 2 weeks, end of year is 31st August. Had Quickbooks since mid 2014 and I do NOT wa
Hi, I had a tax rebate paid into my business account, which category do I put this under please so that I don't get taxed on it as an additional income? Thank you
