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6240 Topics
Recently active
Most replies
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J
jag8
Payroll and STP
Is there a recommended app/system for the employees to clock in and clock out their hours? Currently it’s done on Excel but I would like to streamline this process.
Original commenter did not share additional details
G
gjm4
Payroll and STP
I've set up an automatic pay run. How can I check to ensure this is correct, or if I have to amend any pay hours, etc?
Original commenter did not share additional details
F
frank-ofegroup-c
Manage customers and Income
My super rate is still set at 9.50%. I have enabled KeyPay and i have enabled automatic updates. What else do i need to do?
Original commenter did not share additional details
D
darina500
Banking
You asked Hello, Im having troubles adding my Stgeorge bank account. It is asking for an issue number which bank doesnt have and suggested to ask you.
Original commenter did not share additional details
T
theburroweventspace
Banking
Can't boxes to tick on a bank account how can I show them?
Original commenter did not share additional details
U
useryepyep171
Manage customers and Income
I made a mistake. have mad an invoice as paid but it was the wrong one. how mark this invoice as unpaid?
Original commenter did not share additional details
K
kingwindrefsuppl
Manage customers and Income
I can open Invoices but Customers and All Sales wont open?
Original commenter did not share additional details
C
cklbookk
Payroll and STP
Have tried to do salary sacrifice as a deduction being reportable super , however it wont save or recalulate Any suggestions
Original commenter did not share additional details
L
lei-klickit-com-
Manage your account
When add new user, the page is blank, no option to select.
Original commenter did not share additional details
J
jane-ashcroftboo
Getting Started
I want to import payroll files from Xero into Quickbooks?
Original commenter did not share additional details
K
kwikset-outlook-
Manage customers and Income
How do I change the format of my invoices in Quickbooks Self employed?
Original commenter did not share additional details
C
craigthwaites-ab
Manage your account
Is it possible to manually change the STP Lodgment Status for a pay run. KeyPay is showing an error but it is Ok on the ATO portal.
Original commenter did not share additional details
M
mikemoran19
Manage customers and Income
The app l no longer shows invoice paid after allocated payment. No longer automatically brings up the amount of the invoice when attempting to allocate payment.
Original commenter did not share additional details
S
service-vpnz-co-
Manage customers and Income
Why are my invoices showing up in purchases
Original commenter did not share additional details
B
bradpiazza-bigpo
Other Questions
How do i print off group certificates
Original commenter did not share additional details
B
barry26
Payroll and STP
How do I change the SGC rate from 9.5 to 10 percent in QBO??
Original commenter did not share additional details
B
BusinessGuy
Manage your account
If I invite someone with Accountant access are they able to edit my records? If so, is there any audit log where I can see what changes have been made?
Original commenter did not share additional details
C
cklbookk
Payroll and STP
How do you process a lump sum for reportable super in the payroll ?
Original commenter did not share additional details
R
rashh12
Payroll and STP
How to add employees job title in QB online?
Original commenter did not share additional details
K
kimcalder
Payroll and STP
I am preparing payroll and STP lodgement and I do not have a date of birth or Tax File Number for an employee who has left and is uncontactable. What should I do?
Original commenter did not share additional details
F
fred10
Payroll and STP
Is there a problen with STP Lodgements at present? MY lodgement from 4pm yesterday still hasn't been accepted by the ATO?
Original commenter did not share additional details
P
peterbowly
Banking
When I am in Banking/Tags i get a green spinning wheel - going on for 3 hrs now Has QB got a problem
Original commenter did not share additional details
K
kmarble-stoneben
Manage customers and Income
I cant customise my invoice
Original commenter did not share additional details
F
filippa1
Payroll and STP
How do I skip super question when adding a new employee?
Original commenter did not share additional details
W
willfraser2
Manage your account
We have run a yearly finalisation report for STP and the information it has sent does not include all employees and the payment amounts are incorrect. Any ideas?
Original commenter did not share additional details