QuickBooks Q&A

How do you amend a T4 slip?

Hello,I hope someone can help with a problem I am seeing whereby credit card 'Bank Balances' are displaying incorrectly in QBO in certain circumstances. I ran a simple test to help illustrate the problem, as described below (please refer to images in the attached file). Image 1 shows the correct credit card balance as displayed in the AMEX online portal. It is a negative (credit) balance meaning the card issuer owes the cardholder. Image 2 shows the same credit card account twice on the Bank Transactions screen in QBO. The first instance 'Credit Card (Linked)' was connected to the AMEX account using the Link account feature. The second instance 'Credit Card (Unlinked)' was created using the Upload from file feature. The file uploaded was a .qbo file. After linking/importing, all transactions were categorized and the both accounts were reconciled. Image 3 shows the 2 credit card accounts in the Chart of Accounts.  Questions:Why is the bank balance of the 'C

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How do I transfer and update my company data from Quickbooks Basic 2003 on my old computer to Quickbooks Pro 2012 on my new computer? 

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The balance in the general ledger control account is different from the amount in the subledger.The amount in the subledger is correct.Can the entry be posted to the control account?

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Hi there, We have issued a full refund to a customer for one of their invoices for $5k + $250 GST. This was done in branch via a bank draft. I am attempting to record this in QuickBooks Online, and am unable to. I am following the instructions on this help page here, but when I get to Step 2.6 (In the Tax field, select the appropriate Tax (not inclusive/exclusive of tax)) I am not able to save the Expense. I receive the attached error message (You cannot track tax on accounts of types Accounts Receivable and Accounts Payable). What am I doing wrong? Thanks in advance.

Is there a way to stop Quickbooks online from filling the invoice # automatically when the custom invoice numbers is selected?  We have reoccurring transactions and it automatically add the invoice number prior to emailing it to our customers.  We do not use the sequential numbering system so our invoices are being sent with incorrect numbers. I know this has been an issue since 2020 but I wanted to see if Quickbooks has resolved this critical issue.  I would appreciate it is I am not told to submit feedback as I have numerous times 🙂

How can I change the order of item rows on an invoice (or add in a row) into a created invoice that has been saved but not yet sent. TIA!

in Ontario, Scotiabank. trying to categorize payment.

How do I determine which accounts are being mapped where for T4A'S?  For a non-profit foundation that awards scholarships, I need to give the years recipients T4A'S.  Each recipient is set up as a vendor with the option clicked recipient eligible for T4A.  But when I run the reports everything is being mapped to the box for fees and services rather than box 105 for scholarships and bursaries.  Please Help!

If so, would someone please explain to me how to open Web Connect?  I need to open a qwc file to complete the integration, but I can't seem to get Web Connector to open.  Nor can I find a reference to Connected Apps.  The help documents I have found all come up on the US site.  EG:  Set up QuickBooks Web Connector (intuit.com)  and I can't find anything for Canada.I'd like to integrate Time with Desktop - at the very least a manual import, but preferably a live connection. 

i wana set payrol could you please help?

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HiI need to be able to put a bundle within another bundle, and then give it a custom price.when I sell one of these bundles all of the products that went into each bundle need to be automatically reduced in quantity, can this be done 

Hi my Premier Contractor Edition desktop file size at almost 400MB is getting large, and I'd like to condense the data as after searching around this seems like the best option for me. However everything I've read says to go to "utilities" then "condense data". I don't have "condense data" as an option in utilities. It doesn't seem to be anywhere else either. Anyone know how to do this?

Hello everyone!  I am a small business owner and I am fairly new to book keeping, I am trying to learn the ropes. I am currently using QuickBooks online and square POS and i am Struggling to integrate the systems properly. I am looking for someone who would be willing to do some one on one with me to show me how to set up my square and QuickBooks properly! any help would be greatly appreciated!

The Square Connect set up process omits to ask if I want to sync every transaction or daily as stated in step 8. in the instructions and in the QB video. It goes straight from choosing locations/bank accounts to Finish. I have too many individual transaction for QB/me to cope with.Thanks.

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We recently had to accept the new invoice formats for QB online.  Now we are having issues entering items for out of state customers.  QB is saying we have to change/ click tax or non tax per item on the invoice screen.  We have the choice of listing items as taxed or non taxed.  If the customer is listed as non taxed and we have the item listed as taxable, we now have to unclick the tax box for each item on the invoice for it to process.Before the modern invoice format this was never an issue.  All items were entered as taxable and each customer was set up as tax or tax exempt.  If the customer was set us as non tax then tax was not listed on the invoice even though the item is taxable.  Is this an issue for anyone else out there that has tax and non tax customers? In state and out of state? It seems there will be a lot of room for error if we are having to click items as taxed or non taxed regardless of how the customer is set up as.  What

Looking for one customer report that shows customer since, average days to pay, current balance, current overdue, etc.