QuickBooks Q&A

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Hi there, I am entering my Etsy transactions into Month end journals on QB. Since July 2022, Etsy made changes to their tax collection that we now have to calculate ourselves depending on buyer's location. Now I have to separately show in the journal a US tax that is not collected by me but is retained by Etsy. How do I show this on the journal since this amount is not deposited into my account. I am calculating my GST/HST year end filing and I need to remove the US taxes from the total amount I have collected. Is this considered an Expense? Please and thanks

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Hello, We have some payroll items that show they have an annual limit under the Payroll Item List but when I edit the payroll item, it does not give me the option to change / remove the annual limit on an hourly wage type.  The second issue I am having is some of our hourly wage payroll codes are not accruing vacation.  I have checked the employee profile and everything is check marked as it should be.  I am thinking that the "annual limit" is what is stopping the vacation accrual?  We have a new employee and their paycheque did not accrue vacation and I am unsure why. Any advice, suggestions or help is appreciated.

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Traded in a computer, valued at $500 for a new computer.   The new computer is on a payment plan.  The trade-in credit was applied against the cost of the new computer.    Payments are monthly.  Please help, how to record the entry.

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I file a sales tax return online and in order to pay with credit card, I was charged a fee. However, I would like to know how do I expense that fee; what category would be the appropriate one to use?

Does Quickbooks Easy Start (Canada) allow 'Enter Bills' and 'Pay Bills'? Thx.

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Why do I see amount received on a new invoice I created?

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I am trying to do my accounting and I am clicking on the accounting tab - reconcile - and it keeps asking me to 'match the books to the bank efforts' - however my accounts are already connected. There's no way to bypass this, no X, and because of it I cannot reconcile.

Why do my employee payroll cheques shw HST when matching in bank?

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I want to change the program QuickBooks uses to email invoices and reports from within Outlook to another mail program, like Thunderbird or eM Client, but cannot find out how to do that.  I set the default mail program to the desired mail client and it works properly for other applications but not QuickBooks. I don't want to use webmail. Any guidance will be gratefully received. Larry

Hi there, I am using QBO to do the bookkeeping for our bakery. Our POS system is Square, and at the end of the day Square deposits the day's earnings (including tips) into our bank account. QBO pulls this information and correctly tracks the deposit, and correctly creates an entry in a "Tips" liability account to track tips that have been collected but not yet paid out.At the end of the month, we pay our employees using QBO Payroll for their regular wages + controlled tips, either via cheque or etransfer. The problem is that QBO does not then update the Tips liability account with the controlled tips that were paid out on the paycheques. I am hoping someone has come across this issue and can help me sort it out. Thank you in advance.

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Using the APIs for retrieve purchase orders, invoices and more, we are seeing that taxCodeRef.value is returned without taxCodeRef.name.Based on the documentation you provide, it is expected both fields or neither of them.Is it a bug in your system?Thanks for your help

We're using Quickbooks Online Advanced. Products/services and time are ordered and allocated to projects, when bills are received, the products/services are marked as billable and are available to be added to invoices. When we create invoices, we to add all the items to the invoice, but when the invoice populates, all of the items show their "purchasing description" rather than the "sales description". Is there any way to change this? It's resulting in a huge headache where if we want items to be linked to invoices, you need to basically delete every line one by one, then re-add every single item. Defeats the entire purpose.

I am having trouble trying to change the date format on invoices generated through QB. I have changed the date format via Preferences -> Reports -> date format. However this does not affect the date on the invoices. I would like to change the format so that it shows DD/MM/YYYY or 20 Jan 2023. Does anyone else have this issue? 

I am not getting any push notifications on mileage or transactions on my phone. Android S22 see photo attach