QuickBooks Q&A

I need to file a T2 return online for the year ending December 31, 2016. Can Pro Tax handle this? Thanks

how to enter the tax information for someone over 65 whose total income is less then total claim amount

Hello, I am in the hospitality business.When customers book a stay in our hotel, we request that the total amount be paid upfront.We use Stripe to collect those payments and we receive weekly direct deposits.These are recorded as lump sums into an account we created called client deposits. Once the client checks in, we then create an invoice. I am looking for a way to pay off this invoice via the client deposit account I created. I cannot seem to figure this out without creating journal entries to move the funds from the deposit account. Any insight or help would be appreciated.  

Original commenter did not share additional details

I can open B computer which installed quickbooks premier accountant edition 2024and I cannot open on that file on quickbooks premier accountant edition 2023 on the A computer. they are updated to the most recent version Problem: Could not find an installed version of Quickbooks that is compatible with "file source and name.qbw" Suggestion: If you have recently installed a new version of quickbooks, start quickbooks and open the file from there. after that, the fil will be updated and double clicking should work again   I tried any solution(use backup file and open from quickbooks, check updated) but all of them not work how can I solve it? other company file is work but only this company has this problem 

I am new to QBO+ and am starting a new company. I am confused over the workflow for ordering parts from China to Canada. I create a PO and it is approved by the Chinese vendor. I now pay the Chinese vendor in full due to the payment terms. Do I convert the PO to a bill at this time?  My understanding is that if a PO is turned into a bill, inventory is automatically created for that PO.  However, the products are still in transit (possibly 30-60 days). I have not received this inventory yet. My goods are sold via a Woocommerce site.  I have a plugin to sync inventory levels from QBO.  So it's imperative that the inventory levels are accurate so that I can physically sell what I really have on stock in front of me. Is there a way to add the inventory when it actually arrives (how would I do this)?  Or what is the proper/suggested work flow regarding this? I hope the above makes sense.  Thank you.

Are cheque entries in the batch transactions tab going to become a thing?We upgraded to the Quickbooks Online Advanced plan to be able to batch enter cheques, but I was unaware that it was only available on the US Quickbooks. Is there any plan to have it be available on the Canadian side?

Original commenter did not share additional details

i have to add box 71 and box 50 and 52 and qbo says they don't support this.  I'm surprised and disappointed that i now have to go an enter 47 t4 slips manually and can't run them thru qbo

I attempted a manual backup for my QBO and it is now 3.5 hours later, still at 99%. Also, there is an Auto back up showing as Queued from a week or so ago. Can this be deleted? 

Every single time I log into QB freelancer, I have to click "Fix Me" and reconnect to my bank, RBC. The majority of the time RBC thinks someone is trying to hack into my account and I have to do a whole dance for them before going back to QB and doing a separate dance. This is ridiculous but I have no option. I've called RBC and they can't do anything about it.

Original commenter did not share additional details

My system is suddenly calling my invoices pledges. How do I switch the 'pledge' setting to 'Invoice' setting?

Hi There,Is anyone else having an issue connecting to Scotia Bank?  My accounts won't update and it's been all last week and this week.

Can you send invoices FROM multiple email addresses?WE have more than one person that need to send invoices and statements out to clients but at this time it only will work from one log in

Is anyone else getting tired of QB taking away features while continuing to raise their prices? We’ve been able to print paychecks for our clients on blank check stock since we were forced into QB Online Payroll. Now all of a sudden we are told that QB will no longer allow us to use blank check stock. It is un reasonable for them to expect us to keep pre printed check stock for 150 different payroll clients. So frustrating!!

Original commenter did not share additional details

Original commenter did not share additional details

why is there a difference between GST sales revenue and the actual revenue

Unfortunately Microsoft has done a major update which wiped out my office 2010.  Not wanting 365 I updated to office 2016 but this has the result that my old version of Quickbooks 2013 no longer using outlook as the email program.  I would upgrade Quick books, but the new versions do not suite my needs in the same way as 2013.  Does anyone know how to get quickbooks to use outlook 2016.

Spoke to CRA, they are saying Quickbooks need to fix this .We are unable to process your submission because it does not conform to our specifications. We strongly recommend that you validate all submissions with a validating parser before you file. Please validate your file, correct it and then resend your submission.

I am reconciling my account (QB desktop) - I have checked and double checked that my opening and closing balances are correct and all transactions are accounted on my bank statement, for but the difference is showing over $40K (not just a few dollars I can add to a discrepancy account).  To note - I had to undo last months reconciliation and re-enter it to make a correction.  The correction was nowhere near this dollar amount but would that have any impact?   How do I trouble shoot this?  The discrepancy report doesn't show anything

I am working in a company file for a Canadian nonprofit organization. Recipients of donations from the organization were entered as Suppliers and those with CRA charitable status as Type = Business and Business ID No. = their CRA Charitable Registration No. When I view the Supplier profile the Business ID Number is obfuscated (XXXXXXXXXXXXX0001). Why is this? Is there any way for me to view the number I entered?

Original commenter did not share additional details

Testing if I can log in or not.