Account management
Recently active
When I go to use the BANK DEPOSIT tab there isn’t the green "+", tab to make an entry. Before the latest update there was a green tab with the "+", but today; not even the green tab is available. Please have you programmers fix the issue.
I was not given a choice as to what service I wanted. I had Claracfo as my referral but I had errors. So I didn't get discount and I wasn't offered the choices
A customer paid the three invoices using the QB deposit option, which marked the invoice status from past due to pay. I see the chargeback, but the invoices are still in paid status, which is incorrect and confusing. Please help me how to handle the situation so that I can change the invoice status from paid to draft and handle the chargeback so that we can report the income correctly.
Year after year I hear intuit say how important customers, acountants, pro-advisors and elite proadvisors are to then (I am the latter) yet, everytime I have to reach out with an issue that is new, i am left frustrated. Today for example, I spent 2 hours trying to understand why I was being billed for something called PAP Enterprise. I followed the help link in the invoice which took me nowhere helpful. I tried to use the community search and got nowhere. Could not find a support number for Intuit billing, so I finally started a chat with sales (I knew they would respond quickly), got a link to intuit chat and was led on a 40 minute chat saga which resulted in ...nothing. I was stuck with a support group in India that, after 40 minutes, had not even given me a specific answer yet.FInally reached out to QBO Proadvisor support who directed me to the correct person and I found out the "PAP Enterprise..." Is actually how they describe the Proadvisor subs
Original commenter did not share additional details
I have a list of bills that say they are overdue or not paid; however, I have categorized them with receipts and have submitted them through the expense function in QBO. Should I delete the overdue bills in the bill list or should I mark them as paid? If I mark them as paid, will they show as they have been paid twice? Thank you,
How can I get an additional debit card for my employees to get gasoline or supplies? I cannot be everywhere to make those expenses or buy every single need to do my job, I send my employees to get gasoline, materials, supplies, etc and I have to go with them to pay because QuickBooks just issue one single card for the account. what should I do? QuickBooks should offer employees cards as well because it supposes to be a business account! a big downgrade for QuickBooks right here.
Accounts and Settings page locks up when accessing it. It is doing this on every browser and every network I try. Just need to know where the issue is.
I have opened a second company but can't remember the password.
I am unable to log into my mobile app. Account is not recognized
What acess does a billable user have?
I've been in business about 10 months and need to delete my data and start over. I found the instructions for doing that https://quickbooks.intuit.com/learn-support/en-us/help-article/intuit-subscriptions/delete-data-start-quickbooks-online/L0cpXkDlh_US_en_US?uid=lerlyip3 BUT I'm concerned because I have QuickBooks Checking, too. Can I cancel my current Quickbooks Online Account without cancelling QB Checking, since I'm going to just set up a new online account right away?
I need to transfer all my information from my quickbook app to my computer, how I can do that?
Hi QB community!I had a question: If I received a credit note from a company that previously billed me, do I have to make a credit note for it or is it just categorized as a regular refund? Should I do anything special to this credit note sent to me? Thank you!
Product - QBO PlusWe are a service industry. At any given time we have about 50 active projects, most often with multiple projects for the same customer.Is there any way to prepare an automated project AR report? We'd like to see how much is owed on each project. The idea is to prepare one AR report per project and email them weekly to the project manager.Can this be done?
I had an account my payments and everything was set up. Business was slow so i stop paying the monthly subscription it now says the account is suspended and payment account is closed
How can I upgrade online from Quickbooks Essentials to Quickbooks Plus?
When she logs in she gets a message that a password is required and I don't know what it would be.
I know there are different certifications and this is the first level
quickbooks says my subscription is managed with google but it is not listed in my subscriptions list for google play nor listed as inactive.
