Banking
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Hello - We are using QB desktop and have a customer that on occasion will pay us and at the same time debit us for an invoice for supplies we use when making there order. (ie they pay the vendor directly and then debit us on the next check the submit to us). Our issue is when we try to apply the cash/deposit - we have been creating a credit for this charge to the customer and hit the appropriate expense account but do not know how to include this credit when applying cash. The system seems to only allow to match against a pre - existing invoice, This Credit would have NO invoice ever sent to the customer. So we are not able to balance what the check amount is to the amount owed and seemed to be stuck. Other Accounting Systems/ERP's we have used we would be able to take the credit by itself when applying the cash. Sure this has happened to others but don't see anything on line Any help much appreciated &nbs
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I am using the PayPal Connect for my PayPal transactions. When I go to my Transactions > Banking I notice that the transactions are not updated for 8 to 9 hours. I hit the update button, which does nothing. Per what I read the PayPal Connect transactions are updated every 15-20 minutes and should be in the Banking section after 2 hours. I removed and re-added my PayPal account and it didn't do anything. Does anyone else use PayPal Connect and notice that it doesn't update quickly?
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Seems QB is not connecting the G/L account because the accoutn number on the CC has changed
Hello QB Community, I am running into a frustrating problem with Quickbooks Online. We had started using QuickBooks for our business in early 2020 and because our primary user was resistant to adoption (he was still keeping a paper ledger/register) the register quickly became out of balance for 2020. We wanted to reset for 2021 - the expenses entered in the register in QuickBooks are still valuable to to keep for historical records - so to start January 2021 we entered a figure into QuickBooks to give us the correct starting balance on our January bank statement. We have since entered every transaction for 2021 consistently and have reconciled the QBO register every month so far in 2021. The problem is our balance in Quickbooks does not match the bank balance. I have gone through ever transaction in 2021 a second and third time. We have successfully reconciled for the month of January, February, March, and April. and have every transaction entered in the month of May. Th
quickbooks is not letting me deposit funds into the correct bank account
I was able to see all my banks on one page and update from there
In setting up a new set of accounts the names of individual accounts need to be changed. How do I do this.
