Employees and payroll
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Need to submit payroll this Wed instead of Thurs for a Friday payday. Will this keep payday on Friday?
I have reached out to Intuit Online Payroll with various payroll-related questions over the past 6 months and almost every time, I have been first connected to a rep named Jojie D. I have documented 4 times that Jojie D. disconnected our chat without notice. The first 3 times, he sent me a quick generic "This issue is related to Quickbooks Payroll, not Intuit Online Payroll, I can't help you." The most recent time, I told him immediately that this was an IOP matter and he even asked me for the account info. Then he said "Please give me a moment to open the account." He then disconnected. I have requested to speak with a supervisor multiple times via chat and phone and have been told that I cannot speak to one. I currently have 18 clients using IOP and a handful using QBO Payroll. I've already had to contact the Office of the President of Intuit about a Quickbooks Payroll issue that started in November 2020 and wasn't resolved until March 2021. I am switching ALL of my client
6/1/2021An employee was shorted on her paycheck (vacation) hours last Friday. We run payroll twice a month (1-15th and 16-31st). I want to run another paycheck to pay her those missed hours. Do I use "Unscheduled Payroll"? If so, what dates do I use? Don't want to overwrite check she already received as it was deposited. We run QuickBooks Pro 2018 and use Enhanced Payroll.
I have warnings that I owe state and federal tax but I shouldn’t because the person is an independent contractor. Just making sure I do what I need to now if need be.
Payroll for one employee
My bookkeeper says that they cannot get into 2020 because it is locked. How do I unlock it?
My user type is Admin but I still can't set up the mileage tracking feature on my account. My Accountant is the Primary Admin for some reason and he can't change that. The option doesn't show up in my app and I've read the forums thoroughly and haven't found a solution. Is this a glitch? Has anyone figured this out?
Our auto insurance company has issued us a check for repairs to a vehicle that was involved in a collision. How do I record this as a non-taxable payment received? Thanks very much!
I ran payroll. Then I realized I made a mistake. From the Paycheck list, I clicked the "Scheduled" payroll record and clicked on Edit. I made the correction and saved that version. Am I likely to experience any problems from doing this?
need to talk to human
