Employees and payroll
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The web app appears to sync properly, but there is no current or historical time data populated in the payroll window. Waiting on a support callback for this issue.
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What happens to the money in your account
hi allI recently started a non-profit and bought the quickbook desktop with payroll. I quickly realized I would need assist for a while. I was told it would be $65/month. However, first pay period this month I was charged $75. An email for support has gone unanswered. I did payroll again today and was charged $8. This obviously in excess of the amount I was quoted. As with any business all dollars matter especially for a non-profit. Any idea how to resolve this?thank youif this is in the wrong area please let me know. I tried calling and it was a 45 minute wait.
Essentially, I have a client who paid his invoice in full. Then, we needed to reschedule one of the paid sessions. I deleted it from his invoice, which should result in a $125 credit. Gabrielle at 6:45 PM said Essentially, I have a client who paid his invoice in full. Then, we needed to reschedule one of the paid sessions. I deleted it from his invoice, which should result in a $125 credit. I made the new invoice. It shows a balance of $250. It should, I believe, only show a balance of $125. Gabrielle at 6:45 PM said I made the new invoice. It shows a balance of $250. It should, I believe, only show a balance of $125. On his account, at the top, it seems to indicate only $125 is due. However, the invoice continues to show an amount due of $250.
I had a problem with there being a ghost check in the system. I spent an hour and half on the phone with QBO when I found the problem. They were going to send me an email which actually goes to my boss because we work under her company and they refused to send it to me. I get the email and the upload website does not allow me in with the case number, her email and the password given. I then have to recall in. I speak to someone who then can't seem to get it to work either and has me email over the information. About an hour later I get a call from QBO that they need the paycheck information that I had previously emailed over. I let that person know what I had previously sent it over and should be up loaded to their system. He tells me it might take a while for the up load to come through and would reach back out if they did not receive the upload. About 15 minutes later my boss gets the same upload email which I try again and it does not work. I have to recall in and go through the ent
My client is using QB Time and QB Desktop Pro. They have a new staff member who's setting up employees in both systems, and I have a big hunch he's doing it incorrectly. Potentially syncing and then changing the name of the employee in QB Time. The reason for my suspicion: Hours in QB Time are not sync'ing to the correct employee in QB Payroll. They are sync'ing to a different employee. I noted in QB Time the "QB ID 8000246B-1619989985" for a particular employee, and I'd like to change that ID in QBTime to match the ID in QB Desktop, but I can't find it in QB Desktop. I'm basically trying to map the QBTime Employee to the correct QBPayroll Employee. Anyone?
I am an Employee and I cannot view my pay stubs, it says that I do not have an account after I have accepted the link that my Employer had sent me over two weeks ago. when I log into my account it now says that I do not have an existing account.
I am using QB Premier Edition 2021. Every time I open it I am prompted to "update payroll account". When I try to update it...I keep getting error code 40001 I also cannot open my memorized reports....I see the list there but when I click on it....it does nothing..no reports come up. Thank you
I'm setting up QB Online with Core Payroll for a business which previously did its books manually. The business had one employee in 1st quarter and no payroll after that. After entering prior payroll amounts for the employee (gross wages, fed w/h, state w/h, SS, Medicare, net pay) in the interview portion of employee set-up, the federal tax liability was assigned to 2nd qtr. The state tax was put correctly into 1st qtr. How can I correct this?
Hello, I am using the QuickBooks Online Student Subscription. Trying to complete an assignment which requires me to create a Sales Receipt. My services, which I have already added, are not showing up on my QuickBooks customer forms. I have already tried:Making sure the service is listed (it is.)Making sure the service is active (it is)Logging Out and logging back in (did nothing to fix issue)I have tried using different browsersClearing my cache and cookies in Google Chrome Not sure where to go from here, and I have to complete the assignment in a specific way. The only thing I have been able to do, is goto the products & services list, duplicate the missing service, and inactivate the one that isn't working.
I am importing my company file from QB Desktop wit h payroll to QB Online with payroll. It asked me about pay dates and totals so far this quarter. It appears to have calculated the company Soc Sec and Medicare values wrong (don't match what was actually on the pay stub and deposited). Now QB thinks I have an upcoming 941 payment for the period I already paid but for the wrong amount.
Who will be taken care of the interest due?
My tax payments for payroll are showing up as "To Print" in my register so every time I go to print a check they show up. When I try to edit in my register, all the sections are greyed out so I can't change anything. How do I fix this so all the payments already made aren't showing up in my "to Print" list of checks?
Same
Payroll taxes for the period are not even posted yet, let alone paid
