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Our computer crashed along with the old QB desktop version we had, we want to transfer the backup into Simple Start online version that I just signed up for but when I try to transfer the files, I get a message that says "Only open in QB Enterprise Solutions".... The person I spoke with (who sold me the Simple Start version) said it should be able to backup my desktop version. Do i have to upgrade to another version of QB Online to be able to see my data?
Hi everyone,I raised an invoice with the below details:item 1 --- 30,000 zero-rateditem 2 --- 3091.50 exemptitem 3 --- 326.75 zero-rated item 4 ---- 14.00 zero-rateditem 5 --- 1634.00 zero-ratedsub-total ---- 35066.25The discount value applied was 1974.75VAT @0% on 30174.10 = 0Total --- 33091.50 Now my question is why the VAT on 0% is 30174.10 instead of 30000? I already applied a discount of 1974.75 so VAT @0% should be 30,000. I am not sure where this 174.10 came from. Please help. Thanks.
I'm currently using Quickbook Online Plus and want to add custom fields to the inventory module. Intuit rep told me that I need to upgrade to Quickbook Online Advanced at double the cost but couldn't answer if the custom fields would only apply to individual items or available for all inventory items. I will also need to be able to bulk load items including the newly set-up custom fields. Can someone answer this question?
Trying to import inventory into POS using csv file and getting "Description 1" empty. What field is this? Can't find what data that field should have anyplace and it's not a field in the template.
how do i print subtotals on invoice?
Why does the invoice box for attaching a pdf to email delivery keep coming unchecked in our online delivery setting? I go in and check the box and click "save." A few days later a customer notifies us that they aren't receiving attachments. I go check and its unchecked again. Is there something we are doing that automatically unchecks it in the settings? Sometimes we attach other documents as well?
When my clients open my invoices and pay their bill with me, on THEIR credit card or bank statement it says a different company name? Does anyone know how to fix this? I was on the phone with 5 different agents (FOR 3 HOURS) and none of them seem to understand what I am talking about!! I have gone over my profile and looked everywhere in my platform, but can not find how this is happening. So people don't recognize the other company name so they are disputing the charges now! Can ANYONE HELP?
The full error message:We couldn't process your payment. Make sure your billing info is up to date. If the issue persists, please contact support and reference this message. (Error code:-81624)
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What is "Use" under the Items menu in "Item List" screen supposed to do? Currently when I pull up this menu and click "Use" or use ctrl+U the Item List window just disappears.
Hello everyone! Long story short - we availed the clean-up service for the past year and I messed it up big time. There were credit card bill payments that were inconsistent so I recategorized and/or deleted some. It messed up the balances and created a big difference between my bank and QuickBooks balance in the Banking tab. I re-added the deleted transactions so I can start reconciling, but I think it may have created duplicates and uncleared transactions. Is it okay if I delete them? Thank you in advance!
Hello - I have received a payment from customer towards an invoice through EFT. They have overpaid this invoice by $260. I am trying to receive this transaction into QB Desktop Pro Plus 2023 by matching up to the invoice after downloading our bank feeds. Obviously it will not allow me to match to this invoice because of the overpayment. How do I receive in this deposit & then create a credit memo back to our customer?Appreciate any help on this
I want to import a general journal entry into quick books. I am trying to include the hours worked with the gross pay.
I know that when inventory is first being entered, items can be marked as billable and customer specified. If no customer is selected and the item is not marked billable, the items simply go into inventory. I am looking for a way to then, after the items are used later, mark a given quantity of items used on a job out of inventory as billable to a customer before creating an invoice for that customer such that the billable item shows up in "add time and costs" when creating an invoice the same as it would if marked as billable when inventory was initially entered. I am currently using Quickbooks Desktop Pro 2021.
Greetings! Where can I purchase a legal copy of Quickbooks Desktop 2021 for MAC? Thank you!
There is only room on our checks for one name. However, we would like to record the company's full legal name as well as their dba name. Is deleting the first line of the vendor's name our only choice in the online version of QB?
Hello, we just started using QB Online with one of our companies as a test before we move the others over. I need to send a Vendor a Payment Remittance detail for a Wire Payment we made. Am I crazy, or is this non-existent? I do not see anywhere that I can email that easily. Perhaps there is just something that I need to turn on? What are the recommended steps to email a payment remittance detail for payment on multiple bills?
I won't be upgrading my Windows 10 right away but I know I need to do it within the 'Free upgrade' window. Do not want to assume anything I cannot find in online documentation.
hi guys can anyone tell me why my customs code is not printable on my quotes i send?
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I had expenses sorted by the payee, then selected the first of 12, monthly bills. I pressed shift and highlighted the last of twelve monthly bills. I looked at the total and it was off (under) by one bill. All 12 bills showed as selected. Selecting each bill manually gave the correct total. Beware!
Buenas tardesTengo una consulta es la siguiente que significan estas alternativas que se encuentran debajo de Vendors, a continuación la imagen de mi duda:
