QuickBooks Q&A
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I get this error when I try to match a transaction to an uploaded receipt. - this just started happening this week. Any idea how to fix? Instead of being able to quickly match receipts, I now have to review and categorize them all. So time consuming!
I attempted to obtain a refund for incorrect charges. Following is Quickbooks response to my request for refund:Thank you for contacting Intuit support.We have received your request for a refund. However upon review your account has had the auto renewal canceled so will not renew on your next billing date. Your account will stay active and you will be able to access until that date to finalize any tasks you may still have left. On your next billing date you will not be billed, and your account will be canceled, and you will no longer be able to login. Due to this no refund is being provided.We are sorry to see you go but thank you for using QuickBooks.My response:Please tell me HOW does canceling the autorenewal affect a refund…I am requesting a refund of money paid to you already, not future payments …this makes no sense!! My account was duplicated unbeknownst to me and I was being charged for two accounts, both of which were never used. I attempted to use the service when it changed
I have a QuickBooks 5.1.0 program on my pc, what version is that?
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I don't want to buy a compliance product if I don't need to.
We have QBO Advanced. We purchase things for customers with our credit card and immediately Invoice them. When the credit card charge comes in a few days later I'd like to mark the charge as an Expense and link it to the previously created Invoice. How do I match the later created Expense to the earlier Invoice so that when the customer pays the Invoice, both Expense and Invoice are resolved? Thank you.
My client decided he wanted a lump sum payroll at year end 2024, with a pay date of 12/31/24. I saw in January that there were no W-2's populated for the tax year. I have been trying to get in touch with a QB agent, but since the hours of service have changed I have had no luck.
I have Quickbooks pro 2019 and I am trying to reprint a couple of reconcile reports. Going through the 2022 files and a couple of months are missing and need to be reprinted. What is the procedure. All I can find is the last report created. Thanks
I have a custom report that I would like to use as a base for a new custom report. Basically I want to filter the report and save it as a new report without losing the original custom report; in the end I will have two reports. With the new custom report changes QB has implemented, if I filter the custom report, my options are to save those changes to that report or to not save the changes. I am looking for the option to save the changes as a new report. Any advise or do I need to reach out to the developers? Thanks!
Trying to send my info to my accountant for tax purposes. Is there another way?
Hi All, Our NGO start working in Dec. 2023 and every time I need to run the report "Activities by Class" I should use the start day as Dec 2023 to have an accurate balances. After searching online, they said I should "close the period" from the setting, I did that and it's still not working. Could you please advice? Thank you! BR, Amjad
I have QB desktop and have recently started using direct deposit. I already had an HSA account set up previously, and have followed instructions on another thread in order to add a payroll item for the HSA Addition item and also to set it up in the employee's direct deposit in their payroll info. My question is do I add both the deduction and addition payroll items for the HSA in their payroll Additions, deductions, and contributions list? Are they entered to counter balance one another? I've included a screenshot of what I mean.
When I go to pay vendors, I get a recurring message that says it cant process at this time.
Quickbooks online is slow, unproductive and frustrating. Please, please, please bring back desktop.
I set my company up for Manual Payroll on QB Desktop. I went through the Payroll Setup and was able to open Pay Employees one time. I didn't finish the payroll becuase I was just playing around at the time, but now I cannot get Pay Employees to open at all. I have run verify, rebuild, file doctor, updates, everything and I get nothing when I click on Pay Employees from the Home screen and from the top menu.
For certain strategic initiatives we require the master data for AR and AP
When I try, it says an error occurred. I don't know what's going on, but I don't want anyone to get audited for not reporting 1099s that were submitted to the IRS in error.
Fixing my tax info summary
Can I manage two gigs in one QB account? I'm a 1099 employee, but I'm considering supplementing that income w/ delivery work (also 1099) - can I attach both to one email?
Seems risky
I am having severe difficulty reaching someone to speak to regarding a problem at Green Dot Bank. I have tried: 1. the telephone number on the back of the Green Dot Card - The answering system asks me to enter the card number, but when I do, it does not "recognize" the card.2. I have tried emailing them and got a response - that they would call me back in a business day. They called but when I took the call, it was dropped. This has happened twice. The are indicating that I am the one dropping the call. I assure you that I need to speak to them and would not drop the call.3. A supervisor was supposed to call me within 48 hours and I have not received a call after 4 days.4. I just tried calling the supervisor's telephone number and the voicemail indicated they were not available. Any help you can give me would be greatly appreciated.
