QuickBooks Q&A
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We are encountering an issue with scheduled custom reports in QuickBooks Online. We have created a custom report that includes custom fields—for example, a column showing the names of individuals associated with or invoicing certain transactions. The report displays correctly within QuickBooks, with all expected data including the custom field columns. However, when this report is delivered via the scheduled email feature, the custom field column appears empty in the email attachment—the column header is present, but no data is populated in the rows. All other fields are populated correctly. In addition, sometimes, we are getting incorrect data in the custom columns where data from some other company are added in. This issue does not occur consistently. It seems to affect only certain companies and happens intermittently. Could you please assist us in investigating why the custom field data is missing from the emailed report in these cases? We would also apprec
I'm in Payroll and clicking Employees and Contractors to run payroll and schedule payments and it will not open.
WTH! QBO support closes my case even though I responded to them stating the issue was not fixed. Now when I try and email them back I just get case not found response. This is infuriating! I am so tired of QBO not fixing issues yet continue to raise prices! Why was my case closed when the issue still has not been resolved? I responded that the issue was not fixed and then no response. April Sales tax is still showing pending and now it is messing with May sales tax. Either fix this issue or turn off the beta sales tax. Case 15136829395
I am a tire and battery business trying to run a credit card that is a fuel and maintenance only mastercard. I used to be able to process the payments fine and now the card gets declined. Anyone else have this issue?
Process my card for payment
Can you set up for the customer to pay credit card fees?
We're experiencing payroll tax miscalculations in QB Payroll Support Number. The deductions don’t match with the actual rates for federal and state taxes. Has anyone faced this? How did you resolve it? Should I call QuickBooks Payroll Support for assistance, or is there another solution?
Hi, Does anyone know why it's not letting me activate push notifications in the QuickBooks self employed android app? I'm getting the following message. Any help will be greatly appreciated. Ash
I found it helpful to look at the summary page that also allowed me to look at income and expenses that weren't tagged. I can't find this page anywhere in the new menu?
When I enter a payment, the system automatically inserts a "Paid" across the details of the invoice thus blocking what is written. Can this be relocated, or an option not include it?
Help with deposit hold review?
This new IA assistant it a waste of my time. Is there a way to turn it off. never gets it even close to correct.
When I am sending out reminder invoices, I am getting cc'd, this started a few days ago, I haven't changed any setting. How can I stop this, I tried looking under manage, gear wheel etc
I cannot produce an invoice register report that shows actual shipping addresses. This is crucial for reporting in multiple states.
I'm using Quickbooks Mac Plus 2024. A customer sent a single payment for a number of invoices and mistakenly overpaid several of those invoices. I entered that initial payment and QB created an unapplied credit. The same customer later sent a single payment for a bunch of other invoices and applied the existing credit to the final amount due. When I try to Receive Payment for that second check, I get the message “Transaction is not in balance. Make sure the amounts in the detail area on the form for this transaction equal the amount at the top of the form.” regardless of whether I check off “Apply Existing Credits” or not — and I cannot save this new entry. What am I doing wrong? Is there a way to correct this so I can enter the most recent payment? TIA
This option used to work perfectly fine on the self-employed app.
While preparing an invoice today, there appears to be a link of some sort labeled: Thinking and Generating. Please advise. Thank you.
