QuickBooks Q&A
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Since Friday, the app won’t open. It logs in and then shuts down Customer service said they were working on it and to try Saturday but still no luck. It’s now Sunday
Regardless of how many times I try to remove them, they keep giving me the same message. Some, I am able to remove but others won't budge.
I have my bank accounts sync'd with my banks. But, I'm trying to build a report that shows the current bank balances (not the GL balance but the balance reported by the bank). I'd be happy with any of the following:1) a single screen that shows me all of the balances (as reported by the banks),2) a report that shows me all of the balances (as reported by the banks),3) a tool that would use QBO APIs to extract all of my balances (as reported by the banks).I ultimately need the balances to be imported into an external Dashboard application so #3 would probably be the cleanest but any solution would be helpful.Any help would be help. Thanks.
We are closing out one account and I thought all the pathways had been switched, but when our taxes were automatically pulled, it is still coming from the old account which will make it be overdrawn. How can I stop that payment and reroute it from the correct bank?
I'm pretty sure this was a legitimate survey from the Quickbooks Online Team. There was also an email at the end of the survey but I clicked through it too fast and wasn't able to get back to that page. The survey itself has one of those no-reply emails.
Can you please provide me with instructions on how to record my ebay sales accurately? My ebay sales are automatically deposited to my bank account and the deposited order earnings excludes the sales tax, transaction fee, and shipping fee. I want to ensure that when I record the ebay sale into quickbooks, that I am not recording the sales tax since this is handled by ebay. Also, I want to ensure that the transaction fee/merchant fee and shipping fee are recorded as expenses. I successfully created a undeposited funds account for the sale earnings to hold until the deposit hits my bank account and I can match them. I have attached a copy of the ebay sale for reference. I would greatly appreciate a step by step walk through for this situation and I can use it as an example. Thank you in advance.
When trying to pay me via invoice, by any method, the client gets an error
Hi Folks, how do turn off rounding please? Br Mike
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I have checked requirements and internet connection. This is a consistant problem. I've been wating for 20 minutes and still waiting, watching the four green dots spin and spin just to reconcile.
It keeps showing me invoices from a year ago even though I’m asking about this month
Does anyone know if the Desktop Pro 2020 version and the Desktop Pro 2024 version are compatible and backwards compatible. I have a client with the 2020 version, and I am thinking of purchasing the 2024 version. These are not the subscription models. These are "lifetime" versions. I have clients with different versions, and I'd like to be able to read and update/edit the 2020 version through 2024 and be able to take it back to my client's computer and it will be readable and vice versa. Does anyone know if this is possible, are the versions fluid? Please don't suggest the online subscription service. I am a bookkeeper for a couple small businesses. They don't use all the online features to justify the pricing. I have other clients that do use the online version. But for this client, can I move data back and forth between the versions. Thank you.
According to this article:Enter transactions by batch in QuickBooks Desktop It says that QuickBooks Enterprise Desktop can batch enter transactions. It shows how to do it in the accountant edition, but not the Enterprise Desktop Edition. Can someone clarify this for me?
Hello there, I'm trying to setup QuickBooks Time with GeoFencing. The instructions found here (https://quickbooks.intuit.com/learn-support/en-us/help-article/feature-preferences/set-use-geofencing-quickbooks-time/L3pZUXKzW_US_en_US?uid=masphne5#addageofence) do not match the interface that I am seeing, in either FireFox or Chrome. There does not appear to be a way to turn on/off geofencing and there does not appear to be a way to change the radius size for the geofence (see interface screenshot attached). Additionally, It is allowing me to clock in/out from anywhere. It does not appear to limit as promoted. I have restricted settings on the user account and company settings according to the instructions, but nothing seems to change the behavior. Thanks for any advice!
The instructions found here (Add a geofence to a job or customer ) do not match the interface I am seeing (see attached screenshot). When I add an address, and Google recognizes it, there are no additional settings, such as turning geofencing on / off or changing the radios as is described in the instructions. I have tried in both FireFox and Chrome. The workforce app is allowing me to clock in / out from anywhere. I can see on the timesheet that it has an accurate location for where I clocked in, but it is nowhere near the job site. I have been through the instructions for enabling location services on the app and the Company / Job settings in QuickBooks Time. Please advise
one of the payrolls is missing from quickbooks though we were all paid.
does anyone know what could've happened to the payment not going to my account?
Where do I verify that the recurrence is deleted for the person who left our group and will no longer be paying monthly rent?
