QuickBooks Q&A
Recently active
Original commenter did not share additional details
Hi,We tried to make role for our purchasing team where it required to input landed cost. But to able input landed cost we have to set "accounting" role where it has access to edit and closed transaction where we want it restricted for our purchasing team. Here is the error screen shoot when we are not put role "accounting" on user our purchasing and failed when try to post landed cost. is there another way to set role for our purchasing so they can post landed cost?
I have used Square integration for years but recently began selling with Squarespace.
I just purchased QB Enterprise and Enhanced Payroll. I have two small separate companies set up. Do I need to purchase a separate payroll subscription for both of them? Or can I use the same subscription service key for both of them? They have separate EIN's. Thank you,
I had a credit from this month that I applied to an invoice from last month. When I try to reconcile for last month, I am now off by that credit amount. What is needed in order to balance the books? Thx!
In December 2020, I bought a one-year license to Quickbooks Windows desktop. What happens this December when my subscription expires; will I simply be "locked out" until I renew my license or will I simply be unable to receive updates?
I have already checked the payroll item setting many times and everything seems to be correct. We have "fringe benefits" set up as an "addition". They are all getting calculated in the Gross income and the taxes are correctly using that gross amount but the 401k is not. It is only calculating on the total of hourly wages and not including the "additions" to gross. Please help!
Someone sent funds meant for my personal account in to my business account. I've transferred it to my personal account already. but it shows up in bank transactions for review. Im not sure how to handle the record. it only allows Categorize, Match and Record as Transfer.
How to submit a complaint about poor service?
I have a number of monthly recurring transactions that have been set up with the option to automatically send toggled OFF but are still being sent automatically. I've tried deleting the template and creating a new one. But again, I had a number of invoices go out automatically at 1am that are all toggled OFF for automatically sending. I've spoken with QB support twice about this now. QB Support, I believe, created an "Investigation." Anyone else have the same or similar issue? Any info on how to solve this? I am not confident I will see results from speaking with QB Support over the phone. I have been on the phone for a total of 3 hours at this point and I still do not have a solution or any information about them actually looking into it to fix the issue.
I find the automatic entries that QB makes for Payroll do more harm than good. Can I turn them off?
PAYROLL TAXES. QB IS ASKING FOR WTH FOR ARKANSAS, HOWEVER WHEN I TRY TO GET AN ACCOUNT IT ASK FOR THE BUSINESS ADDRESS IN ARKANSAS. WE ARE NOT LOCATED IN AR.
EXPENSES not being added when entered and saved. EXPENSES not deleting when deleted. Every day seems to be another issue with quickbooks online. Any other users having these issues ?
I get the attached message when trying to start a new company from an existing company using QB desktop 2022. How do I get around this or disable the sandbox feature?
Hi all, Can i print General ledger report without showing today's date as the print date? Thank you!
The bank account was off by 1 number. It has not rejected back to us yet, but the employees bank says they can't help. I'm not sure what to do, and I need to get the employee paid today. DD should have gone in this morning.
We just ran payroll after a recent QB update and after exporting the files to QB Desktop for Macs, we couldn't find them. They were not in the QB file that usually opens after you have imported the .iif files. After a bit of a panic, they were located in the computer's downloads file. Is this something new? Can we change where the exported files land?
When trying to process credit cards I am getting this error: HTTP status 500 - Internal Server Error
