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Can't get bank account to sync
I too had a very similar issue in February 2021 and the Risk Management Case worker closed my merchant services account on March 1, 2021 with no explanation. Usually you would get an email with an explanation letter of what is needed with a case number or why the account and case is being closed. I have yet to receive any of that. I would definitely like to speak with someone at a management or higher level regarding the incident. The person that handled the case was very rude and nasty. It bothered me so bad that I called back in to file a complaint and it was noted by someone else I spoke with when I called back in later. All of a sudden, My merchant account was cancelled without warning, and they could not tell me why. There was NO documentation in the case or my file as to why. The only person that could make the decision but the risk person that had my case. I feel this is in retaliation for my original complaint that was documented in my
All of our banking transactions are incorrectly showing as if we received payments. For example, we have payments made to credit cards and lease payments showing that we received the amount that we paid, and QBO wants to categorize them as A/R. When I click on the transaction, there is no way to switch it to spent. Refreshing does not reset the transactions. Is there a way to fix this?
What fees are associated with chargebacks?
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I recently downloaded Quickbooks Desktop 2024 on a different computer at work and it is stuck in a loop and won't activate. I enter in all of the product information, enter my validation code, and it keeps saying "begin activation" is anyone else experiencing this?
Is there a way to turn off the setting that automatically selects the invoice to apply a payment to? We would prefer to manually select which invoice the payment should be applied to.
INV-00254 As of 0422/2021, TSheets/QB Time WILL NOT SYNC to Quickbooks Desktop. Attempting to SYNC by: "Enter Time=>Sync Quickbooks Time" then entering my login credentials, it comes back with some error. I've spoken with QB Time support three times, and QBD support. No one can help. It's obviously an issue arising from Intuit's TSheets to QB Time transition. I need a solution ASAP.
Anyone else having a problem with the latest update to the quickbooks online program.
Our bank connection was broken and we had to reconnect it by adding the account again. Once we did that, it no longer pulls in our bank statements to automate some of the reconciliation. We now get a message when we go to reconcile that reads "We don't import statements for this account. You need to get it manually." I tried asking the bank and they were no help. Is anyone else having this issue? Is it a setting that I missed when re-adding the bank account connection? HELP!
tech support has not been helpful. they only say I have reached my transaction limit. yet I have only scheduled less than 3 bills to be paid and my plan says i can do up to 40 at no charge and 50 cents thereafter. anyone experiencing something similar.
Many retirement plans including 401k and 457b are subject to Social Security (FICA) and MediCare, however... QuickBooks Online Payroll is NOT withholding those taxes. How do I correct that?
I have a reminder set up for the 1st of each month for a JE with no days in advance. I did not receive any notification , task or email on the 1st for the reminder. What do I have to do to get it to work?
Hi All! I am reaching out since we've been using QB desktop for a while now and just updated to QB online. When upgrading, we wanted keep our Vendor, Customers, Items, and history of Estimates, Invoices and Purchase Orders; but also wanted to start fresh with everything that had to do with banking, including reconciliations. Unfortunately, after finishing with the migration and being told we would be able to do that, they in fact migrated all banking data. Any tips to reset everything related to banking and reconciliation?
i have quickbook pro plus 2022 as subscription.to open qb, the update seems to be required. it start downloading update and reached to 100% but it does not go further. my ram should have enough memory... i cant use my qb now...please help.
My wife and I both have jobs where we are issued a W2, and also we run a small business where we sell physical products. We have a bunch of inventory that we need to write off how does this work? I was told we can write off $3000 a year on schedule D. Is this the best method for writing off inventory that has no value?
I created an account type "INSURANCE & TAX ESCROW" as an expense to escrow $1,000 a month for my annual insurance premium. My YTD escrow is $11,000 and annual insurance premium is $9,000. How do draw down the YTD escrow to $2,000 (to reflect the annual insurance premium of $9,000)?
For the last month we have not been able to pull any sales tax liability reports so that we can report our sales tax to various states and jurisdictions. We call for help and they told us they were aware of the issue with other people and gave me a support code. Its been 3 weeks an I have tried following up and keep getting the same response. This issue has caused us to rack up penalties and interest and are late on many states. QuickBooks support does not seem to care that our business is suffering. Has any one else had the same issue pulling the report? Has anyone found a work around to get sales tax liabilities for various state and jurisdictions? Any help would be greatly apricated because I fear QuickBooks will never solve the issue.
Hi,is there a way to add packing list to the process between the PI and the invoice? so when a customer makes an order and I hold stock till I the payment, i'll know this stock is not for sale? I want to work with Estimates for the PIs in process, but I need the inventory to show these items are not for sale. what is the best way to do it?thanks 🙂
I use QB for personal finance and wanted it to use for my freelancing work to make billing easier
Hi QuickBooks Community,I’m experiencing an issue with syncing payment transactions from my website to QuickBooks. My website uses a third-party payment gateway (Stripe) integrated via an API, and I have QuickBooks Online connected to manage the accounting. Here’s the problem:Payments made on the website are not appearing in QuickBooks, even though the transactions are successfully processed by the gateway.The sync seems to fail intermittently, as some transactions do appear, but others don’t.I’ve double-checked that the Stripe-QuickBooks integration is enabled and configured correctly.What I’ve Tried:Verified that the payment records are correctly stored in the Stripe dashboard.Manually synced the data from the QuickBooks dashboard, but missing transactions still don’t show up.Checked the integration logs, but no errors are reported.Questions:Is there a specific setting in QuickBooks Online I should check to ensure all payment transactions sync?Could this be caused by the way the Stri
We have an outsourced company handling our QB Admin and transactions. We the management of the company have no credentials to the system. How can we change them without their involvement as we are not happy about the service provided?
Exorbitant quickbook costs for non-profits. Is there a discount program for charitable orgs?
