QuickBooks Q&A
Recently active
Original commenter did not share additional details
I just completed the most recent update to 23.0 ,that required me to disable the antivirus to allow it to finish writing values to the registry, and now, if I try to run a card, I get an 500- internal server error. Disabling "Cloud-delivered protection" in windows defender allows it to work sometimes, but surely that is not the recommended solution. Did the developers maybe include a vulnerable library in this update?
How do I run a payroll report by state?
A vendor automatically took payment for an invoice on Nov 5 from our checking account.We did not authorize this, contacted the company & they refunded us for this payment same day.We then paid the bill on the 8th using a different company checking account. I am having difficulty applying the refund & payments to clear this transaction. Any help?
I'm not sure how to explain this, but here goes. I have one bank account, but the money is divided in Quickbooks into several line item accounts. I need to move money from line item A to line item B. If I write a draft check from the one line item and record a deposit for the other, I have unreconcilable entries. What do I do?
Can't get bank account to sync
I too had a very similar issue in February 2021 and the Risk Management Case worker closed my merchant services account on March 1, 2021 with no explanation. Usually you would get an email with an explanation letter of what is needed with a case number or why the account and case is being closed. I have yet to receive any of that. I would definitely like to speak with someone at a management or higher level regarding the incident. The person that handled the case was very rude and nasty. It bothered me so bad that I called back in to file a complaint and it was noted by someone else I spoke with when I called back in later. All of a sudden, My merchant account was cancelled without warning, and they could not tell me why. There was NO documentation in the case or my file as to why. The only person that could make the decision but the risk person that had my case. I feel this is in retaliation for my original complaint that was documented in my
All of our banking transactions are incorrectly showing as if we received payments. For example, we have payments made to credit cards and lease payments showing that we received the amount that we paid, and QBO wants to categorize them as A/R. When I click on the transaction, there is no way to switch it to spent. Refreshing does not reset the transactions. Is there a way to fix this?
What fees are associated with chargebacks?
I recently downloaded Quickbooks Desktop 2024 on a different computer at work and it is stuck in a loop and won't activate. I enter in all of the product information, enter my validation code, and it keeps saying "begin activation" is anyone else experiencing this?
Is there a way to turn off the setting that automatically selects the invoice to apply a payment to? We would prefer to manually select which invoice the payment should be applied to.
INV-00254 As of 0422/2021, TSheets/QB Time WILL NOT SYNC to Quickbooks Desktop. Attempting to SYNC by: "Enter Time=>Sync Quickbooks Time" then entering my login credentials, it comes back with some error. I've spoken with QB Time support three times, and QBD support. No one can help. It's obviously an issue arising from Intuit's TSheets to QB Time transition. I need a solution ASAP.
Anyone else having a problem with the latest update to the quickbooks online program.
Our bank connection was broken and we had to reconnect it by adding the account again. Once we did that, it no longer pulls in our bank statements to automate some of the reconciliation. We now get a message when we go to reconcile that reads "We don't import statements for this account. You need to get it manually." I tried asking the bank and they were no help. Is anyone else having this issue? Is it a setting that I missed when re-adding the bank account connection? HELP!
tech support has not been helpful. they only say I have reached my transaction limit. yet I have only scheduled less than 3 bills to be paid and my plan says i can do up to 40 at no charge and 50 cents thereafter. anyone experiencing something similar.
Many retirement plans including 401k and 457b are subject to Social Security (FICA) and MediCare, however... QuickBooks Online Payroll is NOT withholding those taxes. How do I correct that?
I have a reminder set up for the 1st of each month for a JE with no days in advance. I did not receive any notification , task or email on the 1st for the reminder. What do I have to do to get it to work?
Hi All! I am reaching out since we've been using QB desktop for a while now and just updated to QB online. When upgrading, we wanted keep our Vendor, Customers, Items, and history of Estimates, Invoices and Purchase Orders; but also wanted to start fresh with everything that had to do with banking, including reconciliations. Unfortunately, after finishing with the migration and being told we would be able to do that, they in fact migrated all banking data. Any tips to reset everything related to banking and reconciliation?
i have quickbook pro plus 2022 as subscription.to open qb, the update seems to be required. it start downloading update and reached to 100% but it does not go further. my ram should have enough memory... i cant use my qb now...please help.
My wife and I both have jobs where we are issued a W2, and also we run a small business where we sell physical products. We have a bunch of inventory that we need to write off how does this work? I was told we can write off $3000 a year on schedule D. Is this the best method for writing off inventory that has no value?
I created an account type "INSURANCE & TAX ESCROW" as an expense to escrow $1,000 a month for my annual insurance premium. My YTD escrow is $11,000 and annual insurance premium is $9,000. How do draw down the YTD escrow to $2,000 (to reflect the annual insurance premium of $9,000)?
For the last month we have not been able to pull any sales tax liability reports so that we can report our sales tax to various states and jurisdictions. We call for help and they told us they were aware of the issue with other people and gave me a support code. Its been 3 weeks an I have tried following up and keep getting the same response. This issue has caused us to rack up penalties and interest and are late on many states. QuickBooks support does not seem to care that our business is suffering. Has any one else had the same issue pulling the report? Has anyone found a work around to get sales tax liabilities for various state and jurisdictions? Any help would be greatly apricated because I fear QuickBooks will never solve the issue.