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I made a cash deposit into Quickbooks in August of 2024 for1 months office rent and it was never accounted for in that year thus my accountant only entered 11 months of rent for that year. It is still showing up as a deposit on my August 2024 bank reconciliation with no account to associate this with. If I associate it to office rent which is really where it should be, I will be upsetting the 2024 Balance Sheet, P&L, and Tax Return for that year which has already been filed. How do I fix this
I need help with a workaround and keep books clear: I received (2) customer payments, applied to invoice and deposited. Turns out they were for another vendor's invoices and I need to refund money. How do I properly credit so I can refund the customer the funds and back out payments on the invoice (full amount needs to show again as they will pay it later)?
Hello, I have another issue that popped up that i'm trying to figure out. I recently had a big time issue with the tax codes which finally I fixed. The question I have is once i do a financial update ( end of day update) it goes through its cycles on qb pos fine. When I go to add the credit card deposits on the deposit page, the box pops up. Which is normal, and it lists the credit card sales made for the day or atleast thats how i did mine in detail. As i'm checking stuff off to match the end of day report, their are extra transactions that are small, but theirs alot which is odd. I went through the credit car transaction and matched. And then theirs usually a good amount that is left to check off. But on the payment window that you check stuff off, the transactions are not badged so to speak by any credit card. Any one have any ideas were these are coming from? I've tried to calculate varies different ways it could produce these numbers and I cant figure it out. Its not doublin
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My POS has been sending the sales tax amount to the QB desktop incorrectly and the amount due in the Manage Sales tax is completely wrong. How do I correct this so it is showing only the correct amount due?
I have multiple Quickbooks accounts and half a dozen AMEX cards. In a single company, only one AMEX card will stay connected to the bank feed. Once one card is connected, other AMEX instantly becomes disconnected. This happens in multiple Quickbooks Online accounts. I called AMEX and they said it was a QB's issue.
I've had a POS connected to my QB desktop since 2008 and recently our current POS has quit the connection (even after hours and hours of time with help from the POS and QB). I now need to manually enter all the daily sales. When I start to enter a daily sale it tells me that there are "Outstanding Billable Time and Cost" associated with "Sales". When I select these they are from 2008 and before. Should I figure out a way to delete these? If so, how?
Email will NOT go thru because it says outlook is not responding. Help please!
I am seeking a method for my team to mass-export invoices from QuickBooks Desktop Enterprise as PDFs. We have approximately 180 customers in our company file, and I need to retrieve each customer's invoice for the month of December, going back to their inception in our system. The stakeholder has specifically requested individual monthly invoices rather than a summary across a date range, as some customers have records spanning nearly a decade. At present, I see no native way to perform this in bulk without manually accessing each invoice. While I am open to using third-party tools, my preference is for a solution available within Enterprise itself.
Does anyone know how can I ship using my customers ups account number with the new Quickbooks shipping manager
We are encountering an issue with scheduled custom reports in QuickBooks Online. We have created a custom report that includes custom fields—for example, a column showing the names of individuals associated with or invoicing certain transactions. The report displays correctly within QuickBooks, with all expected data including the custom field columns. However, when this report is delivered via the scheduled email feature, the custom field column appears empty in the email attachment—the column header is present, but no data is populated in the rows. All other fields are populated correctly. In addition, sometimes, we are getting incorrect data in the custom columns where data from some other company are added in. This issue does not occur consistently. It seems to affect only certain companies and happens intermittently. Could you please assist us in investigating why the custom field data is missing from the emailed report in these cases? We would also apprec
Originally, I had the chart of accounts on and only the expense subaccount was marked as invalid. I turned off the chart and now the expense account and bank account are invalid.
WTH! QBO support closes my case even though I responded to them stating the issue was not fixed. Now when I try and email them back I just get case not found response. This is infuriating! I am so tired of QBO not fixing issues yet continue to raise prices! Why was my case closed when the issue still has not been resolved? I responded that the issue was not fixed and then no response. April Sales tax is still showing pending and now it is messing with May sales tax. Either fix this issue or turn off the beta sales tax. Case 15136829395
I'm in Payroll and clicking Employees and Contractors to run payroll and schedule payments and it will not open.
I am a tire and battery business trying to run a credit card that is a fuel and maintenance only mastercard. I used to be able to process the payments fine and now the card gets declined. Anyone else have this issue?
Process my card for payment
Hi, Does anyone know why it's not letting me activate push notifications in the QuickBooks self employed android app? I'm getting the following message. Any help will be greatly appreciated. Ash
