QuickBooks Q&A
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I have had Quickbooks for over 20 years. Today I wanted to utilize my direct deposit option for my employees. I had used it a few years ago but stopped. When doing payroll, I was asked for my pin so it could send my data. I put my pin in one time and it said it was wrong. I did it again and it said I was locked out. I reached out to support and after a long conversation, remote access, the service person was all over my program pointing to various things, sort of talking in circles, and said my file was 91% corrupt and once it reached 95%, I would lose everything. Even if I continue to back up my program twice a week as I do. He said the cause was clicking the 'x' up in the corner to close my program. Then said it was a power outage. In order to fix the program, he came back with a cost of $2070 for a one time fix, $2900 for a two year program or $3900 for a three year program to cover. What is going on? He was extremely rude, very pushy and all I had asked is if my pin can be reset. H
I want to see each name of the transaction. Please help me to present each name in a report.
Does anyone have a good recommendation for an alternative property management app to Yardi that integrates with QuickBooks Online?
I have a company where the two owners pay themselves once a year, and since they do it for an even amount (example: $2000), but it needs to be run through payroll, I have to use QBs payroll to calculate net pay, instead of gross. The only way I could find to do that in QBO, which I need to use instead of the previous years' QBD, is by paying them each a "bonus" check - but when I did that, the checks seemed to be created and are printable in the Payroll Center, but those transactions are not appearing anywhere else in QBO.I triple checked the bank account and date of those checks, and still the actual transactions aren't appearing in the check register or in transaction search. But when I go to the Payroll Center, I can see that they exist, and I can print them - they just aren't actually affecting the books somehow!?What is going on?
How do I find the entire year of payroll liability payment history. my desktop is only showing payment history going back to May, I need to see All of 2024 thanks
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Hello, In one of my companies, if you click on a customer there is a message like the following: "This customer is likely to pay __ days late" However, this message doesn't appear in my other companies. Is there a way to turn it on? Thanks!
I thought I saw it all but in Oct we had three pays with SC withholding tax. These taxes are always remitted to the state of SC on the 6th of the month following the payroll. On 11/6 I saw that only 1 of the 3 amounts withheld in Oct were remitted, so I called and opened a case . Showed the GL and explained that there was still $1139.14 due from October payrolls. The rep goes back and forth with the payroll tax dept (I'm not allowed to speak with them). Finally after an hour (probably to get me off the phone) they say the $1139.14 will definitely be paid to the State of SC prior to 11/15. I ask for an email stating that fact (never received an email).Today, 11/15 no tax payment to SC made. I call back and am on the phone for 2 hours. Their answer today is that 1) agree we missed the payment (why?), and 2) we cannot make it now because we missed the window for automatic payments, so you, the Customer, can go log into the State of SC and mak
We own a construction firm using QB Enterprise Contractor 24 Desktop. How do we use the estimate as the beginning balance for a statement? I would like to be able to show the client what they will owe based on their original estimate, less payments applied. WITHOUT having to create an invoice for the entire amount. Currently, the statements we would like to generate do not show a starting balance which results in an amount due of $0 - so, we are having to manually create the statement outside of QB's. Any advice would be greatly appreciated. Thanks, CAM
One of my customer is trying to pay some invoices online, but they're getting error. They're getting the message Proofpoint. How do we/they by pass this? I attach the error message from customer.
I got a fraud alert that seems fishy its self. I would like to turn off charges debits ect till this is resolved, but can't figure out how to
I have until March for my company to fund a 401k employer Profit Sharing contribution. I want to record the liability 12/31 but for cash-flow reasons, fund it after I file taxes. How do I record this transaction?
Buen dia Tengo una pregunta es la siguiente: Al ejecutar el estado de resultado o profit and loss, bajo el método accrual se observa no solo los invoices si no que los depósitos. Por qué aparecen depósitos si no es el método cash el utilizado. Adjunto imagen del problema:
My drop down "customer" menu is not working when trying to add a bill/expense. I have talked to 5 different QB representatives and none of them have been able to help me with this issue.I have three weeks of bill/expensive that are sitting on my desk, so as you can imagine, this is a big issue. Does anyone have a suggestion on how to fix this?
All of the sudden this week, when we get into Quickbooks, we got an error "It looks like something in your company files is causing your balance sheet to go out of balance". When I go to our balance sheet, several accounts are missing. Example, A/R is missing. When I go to our chart of accounts, A/R is still there with the correct balance. If I go back to the end of last year, they still show missing from balance sheet even though as of last week, they were showing up ok.What would cause these to suddenly be missing from balance sheet and how do we get back? We're on Desktop Enterprise Solutions 23.0. We have 2 other entities on QuickBooks and those files are NOT having this same issue.Thank you!
I'd like to create a report customized with a filter on the memo or line description field. Which report do I start with? Thanks
Does anyone have an issue with the text or boxes not being well defined or dark enough. I'm new to the online from desktop and find that many list items and the boxes that contain them are so "faint" they are hard to see. Also the scroll bars. I've tried settings on both my browser/Chrome and my new Mac to no avail. see attached screen shot
For some reason, the last three payrolls in December refuse to match. I can't find payroll checks in the register, or on the "Find Match" page. We have three employees all on Direct Deposit, and I can see that those directly deposited amounts match the bank transactions, but I can't make them match! I know how to match transactions, and the dates align also. I matched the first payroll in December, and literally nothing else has changed.
Buen Día Tengo una pregunta por que al ver las cuentas por cobrar (A/R) me da un numero y al sumar todos los invoices abiertos del modulo de invoices (todos aquellos vecnidos, abiertos que no se han pagado) da otro monto, por que la diferencia si deberia de ser el mismo monto?
I am having an issue with our QuickBooks Desktop Reports Center. I try running a P&L report and select my date ranges and which result in Custom. When I run the report, it pulls up all old transactions that we have and a
i have desktop for non-profits now and two people can not enter payroll or enter deposits simultaneously. is this different in QB online
We would like to set up Consulting Types/Categories for consulting projects (that are set up as customer jobs). I am trying to find a field within Quickbooks Desktop where we could tag this data and then also have it included in reporting with using the Transaction Detail report.I've looked into using a "Job Type" but it doesn't look like that is a column option in the Transaction Detail report.Is it possible to create Custom Fields? Do custom fields need to be defined by the Item List? (For consulting, we have many different Items assigned.)How about using Classes?Any good advice? TIA
I am in Texas and have two employees with child support deductions. Texas requires that no more than 50% of disposable income can be withheld for child support. The options on payroll item limit resets are for annual, monthly, or one-time. Does the one-time limit mean literally just one time, or is that Quickbooks' weird way of meaning it resets each pay period? In other words, if I entered a child support payroll item with a 50% limit figured on net pay (not the same as disposable, but as close as I can get) and set it to the one-time reset, would it reset each week when I run payroll, or would it figure that limit one single time and never again?
I have the mileage entries .... but they seem to be a tool for collecting the trips - BUT how do they enter the income statement as an expense? From potential to actual?
