QuickBooks Q&A
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I have begun receiving fake invoice cam emails. However these are coming from a actual intuit email address, according to google; see attached. I cannot block simply emails from intuit.com. Note: the 'to' email address is not mine here either. What action is intuit taking to stop these?
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We have used QBO for a couple of years to send our Purchase Orders to vendors and have a default cc email send to our orders department. This is useful for orders department to keep track of who to follow up with at the vendor and it also prompts the vendor to respond to the correct department in our company. Around 3 weeks ago, the default email address is being 'ignored' by QuickBooks software and it is sending the cc copy to another email address in our company. I have opened 2 tickets since and have had automated responses that my case is resolved each time when it is not. I am not sure the care team at QuickBooks even understands the issue. Does this make sense to anyone? Perhaps I am not explaining the issue very well. I don't want to have to switch software as it integrates quite well with our CRM until recently, but I am disappointed with the support at QBO.
I've been trying to reconcile an account for months, but every time I upload transactions, they come through as duplicates. When I try to reconcile and delete the extras, it throws off the reconciliation balance. So, I decided to delete all transactions and manually upload them as a CSV. Even with a zero bank balance and entering the opening balance, the system still shows that the account is reconciled through May in the reconciliation history, despite my efforts to unreconcile all transactions. There's no option to batch unreconcile, and my bank register doesn't display any unreconciled transactions. This is preventing me from completing the reconciliation, as the beginning bank balance is shown as zero, but there's a discrepancy that needs to be addressed. Additionally, the account still appears reconciled through May, even after I manually unreconciled it in the bank register.
I currently cannot pay an employee due to an error message, "missing pay rate". I think I am getting this error due to having changed their pay type from salary to hourly mid-week. I have tried to "finish setup" as prompted to no avail. Have also tried using a different browser. Please help?
I have reconciled and cannot find the discrepancy
Trying to reconcile my account and it's saying I have an uncleared(that was previously cleared) transaction from 4 years ago. I have tried manually clearing it in the register but it is not changing anything. Do I have to unreconcile back 4 years?
I want to upgrade my QuickBooks Pro 2016 version as I have now switched computers, and the print function no longer works despite trying all sorts of workarounds. Does anyone have any advice on an affordable way to do this? Thanks so muchJay
Hello- I have an erroneous entry in QBO. We don't use the QBO payroll add on and therefore input our payroll manually. The gross amount of a paycheck was entered instead as wages paid instead of the net amount. I need to correct the amount paid and then show the payroll taxes on a sepatate line. What do I need to do to properly make that change? Can I simply change the amount of the entry and then make an entry for the taxes? Do I need to make notes somewhere to explain the correction? Really new to Quick Books and want to do it correctly. Thanks!
When creating a rule under "Replace bank memo," I can click "Keep existing bank memo." What does that mean? Will it replace the new transactions with the memo shown, or will it update the memo with the new info?
I am trying to figure out if there is any possible way to have the unpaid bills list show the expense account a bill was charged to, rather than just showing the account as "accounts payable." I enter bills as they are received, and charge them to an expense account. I need to have board approval before I can pay bills, and they want the report to show the expense account. If I write the checks before approval, I can get this info, but not until then. I don't want to have to void a number of things they don't approve.Thanks.
I cannot link my CD with OnPoint, they say the issue is with Quickbooks and Quickbooks says the issue is with the credit union. Any suggestions how to
Hello, I work for a managed IT service provider who supports several firms who use QuickBooks. I've been collecting a list of QuickBooks folders that are occupying hundreds of gigabytes of space on our customer's local disks in hopes of identifying which folders we can clean up. I want to write a script to clean these folders out, but don't want to just assume they're benign in fear of breaking things and interrupting their business. Can I get help identifying the purpose of these folders and files, and which can be safely removed from these systems? C:\Program Files (x86)\Intuit\QuickBooks 2015\Components\PConfig\Data1.cabC:\Program Files (x86)\Intuit\QuickBooks 2016\Components\PConfig\Data1.cabC:\Program Files (x86)\Intuit\QuickBooks 2017\Components\PConfig\Data1.cabC:\Program Files (x86)\Intuit\QuickBooks 2018\Components\PConfig\Data1.cabC:\Program Files (x86)\Intuit\QuickBooks 2019\Components\PConfig\Data1.cabC:\Program Files (x86)\Intuit\QuickBooks 2020\Compon
I need assistance. I have over 500 customers and need to enter an annual billing for the same amount to each customer. Do I have to enter each one individually? Can I enter using a spreadsheet or csv? Then how? I need significant assistance. I am new to QBO and find the whole thing, including getting any help from Intuit, confusing and unsatisfactory.
I just started working for a company that wants me to reconcile their bank accounts from May to October.Just a quick question to confirm that I am doing it correctly.I am in the first month and noticed that a deposit that was on the bank statement but was never entered into QuickBooks, along with a few receipts. Do I just manually just enter them into QuickBooks then check them off on the reconcile page afterwards or do I have to do a journal entry?
Why do my automatically scheduled invoices come back to me undeliverable? It is random. Not always all of them. And some of them actually do get them but it shows they didn't on my end. I know it isn't the emails are wrong and that is what it keeps telling me, to check the email. But, the emails are right! This is constant for me. And a real pain because I have to contact my individual tenants. HELP please!!
Can someone, anyone at Intuit identify what error code 12301 is and how to fix it? Please don't ask me to contact support. I have and to no avail. Every answer I get does not have anything to do with my issue. Can someone at least provide a list of QBO error codes so I at least know the nature of the error code?
