QuickBooks Q&A
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Is there anyway to export all shipping addresses associated with a customer? We have several customers with multiple shipping addresses. The Customer Contact List report only exports the Default shipping address. Same with exporting the Customer IIF list. How can I export all associated shipping addresses? Thanks in advance for the help.
Any idea why she gets this message?
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QB Community:I need help and hopefully someone knows the answer as I have put in tickets, made many calls and still I don't get support or answers from QB. I would love to talk to an engineer for 2 minutes and he or she may be able to fix my issue. I've been using QB for 25+ years and after the updates things went bad for us. I will try to explain this so it's not confusing. The main issue is when I do an invoice for labor and I use the time punches and notes from QB time that gets sync over to QB each week. So I open a customer in projects, click top right "add to project", click invoice, then "Gear" (manage), click "suggestions", click "suggested transactions" then "filter" click "drop down" under transaction type, click "time Charges". From there I have all my employee's that worked on this certain project and there may be 4-5 employee's that clocked in during the previous weeks, all you do is hit add on the day they clocked in and it sends it ove
I have been receiving IRS notifications for months saying that I owe them money and they are going to levy property! I have emailed this quickbooks generic email each time I received a notice and months have passed - no one has helped at all. How can this be legal? You make mistakes, cost peoples thousands of dollars and get to just ignore us? How do I get someone to assist correct the issues?
The QB help page says bad debt shows up as an expense in the P&L report. It did not do that for me. After applying credit memos to unpaid invoices, the bad debt showed up as negative 'Service Income Revenue' which is the top level revenue category. The original invoices appear as paid with positive revenue in a P&L revenue subcategory.Overall, the net revenue is correct because both positive and negative revenues for the unpaid invoices cancel out. I followed the directions on the following QB help page to create the bad debt expense category and create and apply credit memos to unpaid invoices, https://quickbooks.intuit.com/learn-support/en-us/help-article/customer-refunds-credits/write-bad-debt-quickbooks-online/L88pSKtr9_US_en_US My concern is that bad debt did not appear as an expense in the P&L report as the QB help page said. Is the QB help page wrong?
How to record remittance of 401K contributions? We remit these contributions weekly. All 401k employee and employer contributions are classified as payroll expenses on our Profit and Loss. My question is, when reconciling the bank account, how do I record the remittance of these contributions to ADP so it could be deducted from the bank balance in QuickBooks? I cannot record it as bills payment since the 401K contributions (EE and ER) are already recorded as payroll liabilities, if I created a bill to remit the contributions to ADP, it would double the expense.
Is there a way to apply the deposit to the Estimate rather than creating an invoice? It seems like an invoice would be recorded as Income but a deposit should be a liability, correct?
While reconciling accounts, I found numerous payroll items incorrectly processed. They were gift cards that should have been processed as zero net paychecks but instead were marked as paper checks. For some reason they are showing up in my bank account's register, even though there are no correlating bank transactions. When I go to the item and click "Edit" it takes me to my paycheck history, rather than allowing me to delete what I'm assuming is a journal entry. If I try to edit the specific payroll item, I am prompted to contact QuickBooks support, as it's too old to edit. So I have some questions: How can I delete these items from my bank register? (Assuming there's no way to edit these and turn them into zero net paychecks)Once deleted, how can I account to reconcile my payroll liabilities accounts? Do I categorize the gift card purchase as a Payroll Expense, and transfer from my account to the payroll liabilities account, with an additional transfer to account for employ
It used to work just fine, but looks like there was some update to Quickbooks and now my cards are not syncing. I have separate Personal and Business accounts with their own respective logins. Once I connect one of these, the other one loses connection.
I've been able to create a transaction list report that shows all my unpaid bills and unapplied vendor credits, but I can't find a way to add a column to that report that shows what the bills' approval status is. On the other hand, I've configured a Bill Approval report which will show me the approval statuses of all unpaid bills, but I cannot make that one also display vendor credits.
Funds were received by the bank, the customer account was credited and processing fees were posted correctly. The payment did not post to the bank account which resulted in reconciling item. How do I adjust bank balance without affecting other accounts?
I've disengaged online payments multiple times, but it keeps popping back up with invoices being sent. It cost me $254.15 today with a single transaction which was paid by the client 4 nights ago! So, it is slow to process and steals! I'm tired of everyone stealing from me!
We have several Price Rules set for specific customers and specific Products/Services. However, there are times when an invoice is created and the default pricing is the only option. At the time the invoice is created, we verify the price rule applies and still don't have the drop down option in the rate for the price rule. Help?
If I begin using a Passkey to sign into a bank account that is connected to and syncing with QBO, will QBO still be able to connect and retrieve transactions?
Can we also see the formulas behind the sub-totals on the Profit & Loss?
How do I change the Primary Administrator for my QBs Self-employed account?
I am using quickbooks online - my book keeper has reconciled it 3 times - and when she goes back in the whole thing is missing. We cannot figure it out. To make things worse in December my account was hacked - so the bank disabled all access to it. I can no longer download transactions - have to enter them manually. When I enter them sometimes they are there to reconcile - sometimes they are not.
My team is set up, but why does it still say "finish up"? Why cant I get past this?