QuickBooks Q&A
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It's so slow that my guys cannot use it in the field!!
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Occasionally we receive a payment that does not result from us invoicing someone, and the payment is net of some specific charges deducted from the gross, and I haven't found a way to treat it as a "deposit" ... so I need to create a JE to make the entry. I would prefer to make a deposit so it would be included when I print a deposit report at the end of the month. Specifics: Suppose we partner with someone to hold an event for which tickets are sold and food & alcoholic beverages are made available. We agree to do the advertising and provide volunteers to man the event, as well as pay for some extra expenses (security services, entertainment, etc.) The partner arranges for ticket sales net of fees and net of food & beverage costs. They will then send us a check less the identified fees. To enter the gross revenue of the event, I would need to debit cash for the net payment, but I should be recording the gross revenue and the expenses to get to the net ..
About a month ago, quickbooks started holding deposits to my account, despite no account changes. When you click on the deposit held, it says further needs are provided via email, but they are not. My email is correct in the system, as is my banking. I've chatted with an expert 3x and they've promised to escalate and solve and/or send steps via email. NOTHING. It's over 20K being held, and I don't know what to do. I've deleted and re-added my bank info and email, but nothing helps. Alert emails seem to come through just fine, but no next steps emails are provided. What should I do?
I originally had self employed and then upgraded to quickbooks online where I created several invoices for my customers. I am now switching back to self employed and want to import the invoices to self employed. What's the easiest way to do this?
I need to transfer the money that is in the app to my account. How do I do it?
I have a QuickBooks checking account and I've never received my debit card. NOW I've been told my instant transfer was turned off because I don't have an active debt card. Even though I've updated my mailing address when I relocated. The checking account statements still show my old home address. Even when I was living at my old address, I never received the debit card. Need help on what to do. As the representatives overseas were not helpful at all. As they stated they still showed my old address on file. Even though I looked and my QB account has my updated address. Please help, need guidance on this topic. Otherwise, I will just close the account and move to another service to issue my invoicing from.
All taxable sales in Iowa include 6% State tax. Some Iowa counties also pay a 1% County tax, but not all locations include the 1% County tax.
No one will reach out to me on chat either. Why am I paying for this service if they do nothing but collect a check?
My company is transitioning from QuickBooks Enterprise Desktop to QuickBooks Online Advanced. Currently, our process in the desktop version is as follows: A customer calls to place an order.A sales order is created.The sales order template is designed as a packing list.The packing list is emailed to the customer, with the email body referencing the confirmation number (sales order number) as their confirmation.The packing list is also emailed to our shipping party for a third-party software integration.Once the items are shipped in the third-party software, we use that information to generate and send the invoice to the customer from QuickBooks. We also use estimates, which we refer to as quotes, for our customers. A sales order is sometimes generated from a quote, but we never invoice directly from a quote. I am currently testing the online version, and I have noticed that there is no straightforward way to create a sales order and generate a packing list from it.
On July 26, 2024, I received an email from QuickBooks, linked to QuickBooks Checking through Green Dot Bank, stating that my QB checking account had been closed. Upon contacting QB and being transferred to representatives based in India, I was informed that the closure was due to suspicious activity and that my access to business funds was restricted. I received no clarification as to why my funds were inaccessible or how to transfer them to a new QB checking account. The proposed solution was to mail me a check, which would take 14 days to arrive. Operating my business without funds is not feasible. The responses from the QB representative in India were impersonal and abrupt. This situation feels like outright fraud by QuickBooks, as they retain my funds for 14 days without any resolution.
We recently upgraded to R13, and now Combine Reports from Multiple Companies crashes QuickBooks. We started a chat session with case #15133931094 last week, ran data verify, reset update, and repaired the program install, but nothing worked. After over an hour, we rebooted the server and lost the chat session.I've read many forums here about broken reports in the R13 release, so it feels related. I can provide logs for review if needed.Please advise on next steps so we can plan resource outages or confirm if a fix is in progress.
I'm getting a security warning popup that occurs dozens of times per day. The popup states - The current webpage is trying to open a site in your trusted sites list. Do you want to allow this?See image for popup>>>>>>>>>>How do I resolve this error and why is it occurring?Thanks.
I am in the middle of reconciling an account. There are many duplicate entries so I only checked off and reconciled one for each. Is there a way for me to easily delete all the unreconciled transactions from an account that is earlier than a second date?
Our customer paid two invoices on 4/10/25. As of 4/15/25 only one payment has been deposited to our bank account. How do i find out what the problem is with the second payment?
30 units
I want to create a 3-yr comparison report for P&L and Balance Sheet. QB automatically does 2 years with I select Compare Previous Year from the Report Menu options.
Has anyone else had trouble getting QBO Payroll to Export California State Tax payments? In my case, this used to work and the state tax as well as the federal was Exported without hitch. However, in the past two months this has failed with varrying symptoms. The tax payments were made on time, but the Export function in March failed to show the transition in the Export list, while in April it showed on the list but was missing from the IIF file.
Where are the details about pricing for Quickbooks Plus annual subscription? I was forced to subscribe a year ago and it has now renewed, with an increase of $450, and I would like to see how the pricing was calculated.
using QBO Desktop app. App continues to log me out daily? Intuit states the QBO Desktop version should stay logged in for up to 6 months. ?
I am new to QB online and do not see an option for customers to have multiple shipping addresses?
how do i give access to my accountant for my qb self employed