QuickBooks Q&A
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Invoice items have disappeared but value still correct
I use QB and it is linked to our bank account - we have received an overpayment from a client which we have resolved and can see it in the Bank Deposit but can't see it in the Customer Account?
I am trying to change the credit card I use to pay Quickbooks. It won't accept Save and Update. What should I do?
Hi, I recently dropped down a level on Quickbooks as I wasn't using the services. Quickbooks issued a refund, which appears as uncategorised income on bank feed. How do go about sorting this? Many thanks Calvin
I would like to add a late payment interest charge to an outstanding invoice - how do I do that?
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Hi Everyone, I wasn't able to find any thread that neatly explains the best way to enter a Duty/VAT/Deferment Processing Fee Invoice onto QBO. I scratched my head for a few minutes and came up with this:It seems to work correctly but before I enter all of my FedEx/TNT invoices like this can anyone see any issues? Thanks Nick
I had to resync my account and I have no transactional history in QuickBooks from 1st July 2023 to 8th Oct 2023, how do I fix that?
Hi,Just started using quick books self employed and have got most things how I want them, the only thing I cannot work out how to do is enter a debit card sale if someone pays me by card for a item I sell, if I do it from transactions it only gives me a cash option is there a way I can change it to card?,
Only happens in the QB app. Works OK on pc. Have tried multiple devices, same result. I can process sales receipts from the Bank feed, just not match to existing invoices.
I can do everything as normal on my laptop, it's just the mobile app.I can also do everything except accept invoiced transactions on the mobile app.I have deleted the app and redownloaded already, still doesn't work.
For VAT return, Where should I input Supplier's VAT code in expenses category ? or should I input deposit (sales) category?
Getting my income as a positive not a minus
Someone told me to record in Deposit Category my case. However I can’t find the category.. where is it??
I have received a letter from HMRC to say we have not provided them with employee leaver information. However, when I open the relevant QBO payroll month it shows a warning saying the employee has been terminated in this period and this will be reported to HMRC but it appears not to have been. How do I check whether the submission to HMRC was correct? I have tried looking at the RTI submission report but it makes no sense. And on the back of this, if it hasn't submitted correctly can I resend the FPS to HMRC for an historical period?
Hi, I'm new to QuickBooks and I've searched the help section with no luck. I bought a tool for my business out of personal money by mistake it should of gone onto the business account. How do I rectify this mistake? How do I declare this asset to the business to recoup the cost. I'm not sure where I'm supposed to enter this asset. Most articles state to add it as a fixed asset or to add a journal entry. I'm.a but confused.
Hi,I have issue with payroll and P45. I am new to QuickBooks, so apologies if I use wrong words and might not explain properly.I did payrolls for an employee who started in September and resigned at the end of Feb 24. After completion of his payrolls, I have terminated (employee become inactive) him from QuickBooks and generated his P45. I found out that his January payment (January) is not updated on to the system. Hence, P45 is showing wrong information. How could I solve this problem?Secondly P45 is showing the following fields empty:Total pay to date, andTotal tax to date.Can anyone help me solving this issue. I will be very thankful. Regards,Dr Ahmed
I already tried the Synder integration but had many missed and other duplicated data, out customer's name and order reference were never captured and Synder / QB always applied the wrong exchange rate, resulting in much editing and checking work. I am now trying to enter sales manually from our Stripe payment processor, without much success.
At present I'm having to export to excel to add the totals row, this means I cannot include it in the management accounts pack.
Tried deleting reinstalling app
I got a new mobile and QB won’t open in it
Yet again I cannot connect to my Metrobank account. This seems to happen very regularly and often around this time of year! It has been down for 3 days now. Anyone else having problems?
