QuickBooks Q&A
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Hi all, This is my first post here, so if I make an error of etiquette, please bear with me. Here is my problem: I ordered parts from China via AliExpress. I paid the requested amount, which covered the products and the shipping. So far so good. As expected I then received an invoice from FedEx for import duty and (here’s the issue) the VAT. So, I have an invoice for £57.85 from FedEx of which £41.35 is VAT. I tried to post the £41.35 directly into the VAT Control account but probably not surprisingly the system said, “No” … I considered adding the £57.85 to the original invoice from AliExpress but that feels wrong because I have an invoice from FedEx. All and any (helpful) thoughts would be much appreciated. Thanks
Hello,I accidentally overpaid to contract labor. As a result, the contract labor made a refund. However, I do not know which category or how to record the refund in bank transactions.I request your help.Thank you.
Hi After the first 90 days the connection between quick books and the bank expired, and I have tried 10's of times both online and on the app, I can't get to reconnect. On app it's just loads for ever and online it just tells me there is an issue post bank authentication, and says contact support.
Last week I renewed my bank account as directed. First it showed 2 accounts, same account replicated. When I deleted the older version I lost all transactions back to beginning of financial year exept 3 or 4 latest. I then had to go to Bank account and download transactions and instal them in QB. I then had to re-enter all Invoices and receipts. This is a real pain and totally unnessessary. I see that the permisiion only lasts until October, so assume I have to go through the whole thing again. I also look after my wifes account and that is asking me to update bank account. I fear I will have same issues.I AM NOT HAPPY WITH THIS.Please let me know if there is a way round the loss and need to reinstal transactions evry time?
I was under the impression that I had successfully filed my CIS returns for the last 3 months but I have just logged into HMRC to find they are missing. Quickbooks says they were successfully sent. I have tried to work out how to unfile these on Quickbooks so I can resend them but I can not work out how to do it. Has anyone else had this issue?
QuickBooks app says no subscription active, my phone subscriptions says not active and yet for nearly a year I have been charged 11.99. It shows as Google via my PayPal so I didn’t notice until now
I'm trying to accept scanned in receipts and I'm getting a new message saying I need to add tax rates/codes for each document. This is new! My client is not VAT registered and the software is set to NO VAT. Help!
hi just looking on my sa103s form and my other business income is zero, but I have 1000 other business income in my transactions. why is this 1000 not showing on my tax form
on the invoice template the use DD isn't green, and it won't let me change that.
Hi, I have received a small refund for a service I bought. However, I do not know, and I cannot find an answer regarding how to categorise this transaction in QBSE. Any help will be appreciated.
We recently migrated from Sage 50 to QuickBooks Enterprise. When invoices included lines that were fully back ordered (Qty 4 ordered on SO / Qty 4 back ordered on Invoice) Sage would display those lines along with partially backordered lines. Currently in QuickBooks, the invoices only display lines that are partially shipped. If a line is completely back ordered, the line does not appear at all on the invoice. How can we show fully back ordered lines on invoices?
TIA,What is the best plan for a limited company that is VAT exempt? I cannot find any information on this and the live chat is basically usueless... I assume there are many others in my situation so if anyone can help I would appreciate it very much.
Does quick book have a contact phone number
New email address is xxxxxxxxxxxx@xxxxxxx.xxx
Where can I get a copy of your current ISO 27001 certificate for Quickbooks
I was talking to sam and was disconnected
Help! Where can I find my transactions from last year, they have disappeared before October 2021. They were there, and now they're gone, it seems! I am confident that one of you will know the answer. I do appreciate your help, thanks!
I am about to change our VAT accounting from Cash to Accrual. I thought that by changing the setting from cash to accrual would pick up all transactions which haven't been marked as filed on a return. However this does not appear to be the case. Is there a report in QBO which shows all the transaction which have not appeared on a return - I would like to justify the VAT balance in the VAT control account? In turn this will help check that what I am filing on
I have made a mistake
Hi I've heard good things about quick books, but my experience so far is that it seems a little slow, buggy and I'm struggling to trust it. Do problems get fixed quickly or should just move on now before investing too much more time on the software? I phoned customer support for 2 hours yesterday and it was unclear if the cash flow forecast takes into account pay role, surely this is a key cash issue for companies. Also, the add transaction doesn't work?? Cash flow plannerThanks for raising "QBO UK - Cash Flow planner getting a blank page when attempting to add or edit a transaction".We have raised this to our engineering team and will keep you updated on our progress every week by email. American Express (AMEX) customersAMEX users are currently experiencing issues with connecting a new card to the bankfeed. We are aware of this and are working to resolve it.Kind Regards,The Customer Success Team
