QuickBooks Q&A

My case has been escalted with support since Jan 9 with no results  The URL an email are extinct and I am losing leads and income.

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Hi, I use QB Pro 2020 for Canada. The balance sheet shows the following:How is "Computer - Other" derived?Thanks!

My new computer wont finish loading my quick books 2017.I try to register and it takes me to a blank page.Anyone know why?

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Is there a way to adjust the sensitivity of the mileage tracker? The QBSE app is tracking my dog walks as a drive... 

Hello 🙂 May I know how to incorporate credit card for qb invoicing in quickbook online

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My connection to BMO Mastercard broke a few days ago and it won't reconnect. The BMO site states that something went wrong and to try again in a few hours. It continues to fail. It appears that the site has undergone a redesign. Is this something that the QBO developers are aware of?

Have started 2024 payroll, but need to adjust the 2023 payroll amount for one employee.  How to do that in QBO?

So the actual expense is $107 and the GST input tax credit is $5.  It's easy if it's $100, but requires pulling out the calculator with less obvious amounts.

The report/filing was for the amount of $308.00 but the assessment gave a refund of $640.00- should I go back, undo the report- (it was a late filing for Q1 of 2023- so will have to undo the rest of them as well) revise it somehow and refile or is there a trackable way to record it without doing that?

They are dropping old login and moving over to fordpass login

I can't run inventory valuation detail report for few days already,  it popped up 'something went wrong, we are working on it' can someone help

I received a PIER review from the CRA which lists about half (4) of our employees as paying insufficient CPP, and I'm trying to understand why this would happen when our CPP is automatically calculated by Quickbooks payroll.  The report lists common reasons this might happen (age, top-ups, etc) but none of these consistently apply to these 4 employees and no other.  It was only CPP that was off, not EI, so it wasn't a payment or TD1 deduction listed incorrectly (or it would have shown up as an EI problem as well.)   I would appreciate any insight into this as I am trying to figure out how to keep it from happening again this year.

I have an issue with an invoice: Right now the invoice is marked “pending, non-posting”. When I “Mark as Final” and “save”, I get a “warning”: “Quickbooks has detected that you have no items or that one or more of your amounts are not associated with items. Please enter an item”. I reviewed the invoice and each amount has an item. It’s a very large invoice so I’m not looking to reconstruct it all.Need some help.  Thank you.

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Hi,In QB O I have change the service item status from Service to Non-inventory. This service item should disappear from QB Times from Service item list but it did not.I have checked the Quick books Online Integration Preferences  and it says that the last sync was 22 hours.Questions:1. How often the sync happens between QB O and QB Times and can I schedule the sync2. How long should I wait until the service item status will update in QB Times?Thank you,

I did a jornal entry to add the missing amount that was paid, but when I go to payroll tax centre it did not pick it up to resolve.

I've just started my corporation and those assets are used and had always belonged to me.

I split wages into multiple classes, and have 2 questions:  can someone confirm that the company-paid taxes are split according the the class in which the wages are?  And secondly, if I add any other proportional benefit-- like company-paid insurance based on wage amounts, will QB automatically assign those costs to the same class as the wage expense?  Thanks.

How to see the gst amount calculated when you categorize imported bank transactions so you can override if the gst on the receipt is different?

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Why is the SIN numbers on the Employee T4's being blocked out this year.  Everything was working perfectly any other year until the new update from QB.  .   It is not showing up on the Employee Slips, but is showing on the Employer Slips.  Please explain.