QuickBooks Q&A

Hi, I can only find this answer for Quickbooks Online, not for desktop. Where do I find the Company ID? 

The person is contractor. In vendor profile the pay rate is set up.

"I reconciled transactions last month and everything was cleared. But, this month, I see a different beginning balance. What's wrong?"

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We have base currency in Canadian. but us Multi - currency in QBOWith regard to Auto Downloading transactions -  linking Bank accounts into QBO.We have opened a new US$, US based bank account.Will QBO Canada, be able to auto download the transactions?  

Wondering if there is a way to set payroll items to automatically accrue vacation for employees?I have numerous payroll items - every time I set up a new employee, I have to scroll through the small window on the Vacation screen to select the payroll items that accrue vacation - I would like to set a default, to avoid this every time any ideas?thanks in advance

Hi I Can't restore my backup.  My email address is [email address removed]. Thanks 

The customer over paid the invoice by $0.02 and they do not want it back, how do I clear the $0.02 from their account so that it does not show on my A/R Aging summary?

Just had a client go through an ESA audit and I'm having trouble figuring out how to correct one of the non-compliance issues related to mandatory stat pay.The auditor has indicated that since this client pays vacation pay each pay, that the vacation pay needs to be included in the calculation for the mandatory stat pay.  For example, employee works 40hrs per week, $20/hr, 4% vacation pay.  Employee would be entitled to 8 hrs of mandatory stat pay and the amount paid would be $166.40 (8hrs x $20 plus 4% vac pay).  Employee then gets 4% vacation pay on the mandatory stat pay.  This effectively changes the hourly rate for the mandatory stat pay from $20/hr to $20.80/hr.I'm leery about changing the mandatory stat pay hourly rate for each employee to be 4% higher then their regular hourly wage but I can't figure out any other way to do this.  Hours have to be recorded for ROE purposes so I can just feed in a dollar amount.Anyone have sugges

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Hi,I'm having a hard time matching a partial payment made to a supplier with a bank fee so that it doesn't affect my supplier balance.

My client is a non profit organization and they recently filed GST/HST Returns for multiple years. The refund they received does not match the amount in QBO leaving a remaining balance in years 2020, 2021 and 2022. How do I clear these remaining balances?

Our Canadian employees use Workforce to see their Check Stubs, etc.   A recent change in what the employees see do not include OT hours in the header that shows total hours worked.   The header shows "Net Pay" then to the right "Hours Worked".  The "Hours Worked" do not include the overtime hours.   The earnings/Current column only show the amounts and it shows the correct OT pay.    How can we get OT hours included in the "Hours Worked" in Workforce again?   

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can't get pay cheques to go to direct deposit even though setup why?

I looked in the menu under taxes, payroll, etc and it says Im up to date

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Just learned about this new mandatory deduction starting in 2024, does anyone know how this will show up and if it will be included in the next tax table update next month?

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the owner and other family members  are the employees of the company, I am creating paystub every month(salary)...the owner withdraws lump sump amount form the bank, how to apply this amount towards net salary pay and the balance goes towards shareholder loan repayment, can someone please help? I don't find those paystubs under find other match under bank transaction filed thank you in advance for the help

We had an event and ticket sales were $25. One of my customers made an event-related purchase for $16 and paid the balance of $9 via etransfer. I want to record the $16 as an event expense, but also truly reflect the total cost of the ticket on the customer's account. What is the best way to record this? I haven't made any entries yet.

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I operate in CAD, and pay multiple bills from one USD vendor every month on an autopay plan by credit card. The bills are listed in USD with the exchange rate of the day it was sent, and the CAD equivalent that will be due. If I mark the bills as paid individually in QBO based on the exchange rate written on them, I am unable to match multiple bill payments to the downloaded transaction. Is there a way around this, or do I have to just do one lump bill payment with one exchange rate and write off the balance left over as a foreign currency exchange rate loss?

Hello. We are using the software sync from ServiceTrade and I'm getting tired of one feature of the invoice numbers. I want every invoice created in QBO from recurring transactions, etc. to not try and slot into the invoice numbers that ServiceTrade generates and sends to QBO. So if ServiceTrade sends invoice 12345678, QBO will make an automatic 12345679 for internal accounting purposes (completely unrelated and just coincidental timing), and then QBO will reject invoice 12345679 from ServiceTrade because it already exists. Can I put an invoice sequence onto these recurring transactions that will lock in and won't get overridden by the invoice numbers coming in from ServiceTrade?